/* MeaiChat 3.0 设计令牌：单一品牌蓝 + 偏冷的中性灰；白色导航栏；小圆角、细线分隔、少阴影 */
:root {
  --rp-cmp: #c5cad3;
  /* 主色：品牌蓝（MeaiChat 标志同色） */
  --p: #2456e8;
  --p-2: #1d47c4;
  --p-soft: #edf2fe;
  --p-soft-2: #d9e3fc;
  --p-rgb: 36, 86, 232;
  --on-p: #fff;
  --ink: #1b1f27;
  --ink-2: #4a5160;
  --ink-3: #828997;
  --ink-4: #b2b7c1;
  --line: #e3e6eb;
  --line-2: #eef0f3;
  --bg: #f5f6f8;
  --card: #fff;
  --fill: #f7f8fa;        /* 表头、浅色块 */
  --fill-2: #fafbfc;
  --hover: #f2f4f7;
  --gray-1: #d3d7de;      /* 开关底色、滚动条 */
  --gray-2: #c3c8d1;      /* 复选框、单选边框 */
  --tip: #1b1f27;         /* 气泡提示、toast 底色 */
  --ill-0: #eceef2; --ill-1: #e3e9f8; --ill-2: #c9d5f3; --ill-3: #f1f4fb;
  --ok: #1f9d55; --ok-soft: #e8f6ee;
  --warn: #c27400; --warn-soft: #fff4e0;
  --bad: #d93a3a; --bad-soft: #fdeded;
  --info: #2456e8; --info-soft: #edf2fe;
  --rail: #fff;
  --rail-ink: #5d6472;
  --subnav: #fff; --subnav-ink: #1b1f27; --subnav-ink2: #4a5160;
  --login-a: #1b1f27; --login-b: #2456e8; --login-c: #2456e8;
  --lg-a: #6f8fef; --lg-b: #2456e8;
  --shadow-s: 0 0 0 1px var(--line);
  --shadow-m: 0 6px 20px rgba(20,26,40,.10), 0 0 0 1px rgba(20,26,40,.06);
  --shadow-l: 0 16px 48px rgba(20,26,40,.16), 0 0 0 1px rgba(20,26,40,.06);
  --r: 8px;
  --ease: cubic-bezier(.2,1,.3,1);
  color-scheme: light;
}
/* 深色模式：晚班长时间盯屏用 */
:root[data-theme="dark"] {
  --rp-cmp: #4b5262;
  --p: #5b82ff;
  --p-2: #7a9bff;
  --p-soft: #1b2442;
  --p-soft-2: #243159;
  --p-rgb: 91, 130, 255;
  --on-p: #fff;
  --ink: #e6e8ec;
  --ink-2: #b2b8c3;
  --ink-3: #828997;
  --ink-4: #565d6a;
  --line: #2a2f38;
  --line-2: #22262e;
  --bg: #121418;
  --card: #181b21;
  --fill: #1d2027;
  --fill-2: #1b1e24;
  --hover: #22262e;
  --gray-1: #3a404b;
  --gray-2: #4a515d;
  --tip: #0b0d10;
  --ill-0: #22262e; --ill-1: #1e2640; --ill-2: #2b3863; --ill-3: #1a2035;
  --ok: #3fbf78; --ok-soft: #15301f;
  --warn: #e0a040; --warn-soft: #33270f;
  --bad: #f06b6f; --bad-soft: #3a1c1e;
  --info: #6b8fff; --info-soft: #1b2442;
  --rail: #15181d;
  --rail-ink: #a7adb8;
  --subnav: #15181d; --subnav-ink: #e6e8ec; --subnav-ink2: #b2b8c3;
  --shadow-s: 0 0 0 1px var(--line);
  --shadow-m: 0 8px 24px rgba(0,0,0,.45), 0 0 0 1px rgba(255,255,255,.05);
  --shadow-l: 0 20px 56px rgba(0,0,0,.6), 0 0 0 1px rgba(255,255,255,.06);
  color-scheme: dark;
}
/* 主题色：品牌蓝是默认；另外可选 森林绿 / 星夜紫 */
:root[data-accent="green"] { --p: #0f8a5f; --p-2: #0b6e4b; --p-soft: #e7f5ef; --p-soft-2: #cdebdf; --p-rgb: 15, 138, 95; --info: #0f8a5f; --info-soft: #e7f5ef; --ill-1: #dff0e9; --ill-2: #bfe2d3; --ill-3: #eef8f4; }
:root[data-accent="purple"] { --p: #5b5bd6; --p-2: #4a4ac4; --p-soft: #eeeefc; --p-soft-2: #dcdcf8; --p-rgb: 91, 91, 214; --info: #5b5bd6; --info-soft: #eeeefc; --ill-1: #e3e3fa; --ill-2: #c7c7f3; --ill-3: #f0f0fd; }
:root[data-accent="green"][data-theme="dark"] { --p: #34b886; --p-2: #4fd1a2; --p-soft: #13302a; --p-soft-2: #1a4238; --p-rgb: 52, 184, 134; --info: #34b886; --info-soft: #13302a; --ill-1: #1d3a31; --ill-2: #2a5a49; --ill-3: #19302a; }
:root[data-accent="purple"][data-theme="dark"] { --p: #8b8bf5; --p-2: #a5a5f8; --p-soft: #23213f; --p-soft-2: #2e2c56; --p-rgb: 139, 139, 245; --info: #8b8bf5; --info-soft: #23213f; --ill-1: #26244a; --ill-2: #3a3870; --ill-3: #1d1c36; }
* { box-sizing: border-box; }
[hidden] { display: none !important; }
html, body { margin: 0; height: 100%; }
body { font: 14px/1.55 -apple-system, BlinkMacSystemFont, "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei", "Segoe UI", sans-serif; color: var(--ink); background: var(--bg); -webkit-font-smoothing: antialiased; }
button, input, textarea, select { font: inherit; color: inherit; }
button { cursor: pointer; }
a { color: var(--p); text-decoration: none; }
a:hover { text-decoration: underline; }
svg.i { width: 18px; height: 18px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; vertical-align: middle; }
::selection { background: var(--p-soft-2); }
.scroll::-webkit-scrollbar, .scroll ::-webkit-scrollbar { width: 8px; height: 8px; }
*::-webkit-scrollbar { width: 8px; height: 8px; }
*::-webkit-scrollbar-thumb { background: var(--gray-1); border-radius: 4px; border: 2px solid transparent; background-clip: padding-box; }
*::-webkit-scrollbar-thumb:hover { background-color: var(--gray-2); }
*::-webkit-scrollbar-track { background: transparent; }

/* ---------- 基础控件 ---------- */
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; height: 36px; padding: 0 14px; border-radius: 6px; border: 0; background: var(--card); box-shadow: inset 0 0 0 1px var(--line); font-weight: 500; font-size: 13.5px; white-space: nowrap; transition: background .15s, box-shadow .15s, color .15s, transform .08s; user-select: none; }
.btn:hover { background: var(--fill); box-shadow: inset 0 0 0 1px var(--gray-1); }
.btn:active { transform: translateY(.5px); }
.btn:focus-visible, .icon-btn:focus-visible, .input:focus-visible { outline: 2px solid var(--p); outline-offset: 2px; }
.btn:disabled { opacity: .5; cursor: not-allowed; }
.btn.primary { background: var(--p); color: var(--on-p); box-shadow: 0 1px 2px rgba(var(--p-rgb), .3), inset 0 1px 0 rgba(255,255,255,.12); }
.btn.primary:hover { background: var(--p-2); }
.btn.danger { color: var(--bad); }
.btn.danger:hover { background: var(--bad-soft); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--bad) 35%, transparent); }
.btn.danger-fill { background: var(--bad); color: #fff; box-shadow: none; }
.btn.danger-fill:hover { background: #d43c41; }
.btn.ghost { background: transparent; box-shadow: none; color: var(--ink-2); }
.btn.ghost:hover { background: var(--line-2); color: var(--ink); }
.btn.sm { height: 30px; padding: 0 10px; font-size: 13px; border-radius: 8px; }
.btn.lg { height: 42px; padding: 0 20px; font-size: 14.5px; }
.btn .spin { width: 14px; height: 14px; border: 2px solid currentColor; border-right-color: transparent; border-radius: 50%; animation: rot .7s linear infinite; }
.icon-btn { width: 34px; height: 34px; display: inline-grid; place-items: center; border: 0; background: transparent; border-radius: 9px; color: var(--ink-3); transition: background .15s, color .15s; position: relative; }
.icon-btn:hover { background: var(--line-2); color: var(--ink); }
.icon-btn.on { color: var(--p); background: var(--p-soft); }
.icon-btn.sm { width: 28px; height: 28px; border-radius: 7px; }
.icon-btn.sm svg.i { width: 16px; height: 16px; }

.input, .select, .textarea { width: 100%; height: 38px; border: 1px solid var(--line); background: var(--card); border-radius: 6px; padding: 0 12px; outline: none; transition: border .15s, box-shadow .15s; font-size: 13.5px; }
.input:hover, .select:hover, .textarea:hover { border-color: var(--gray-1); }
.input:focus, .select:focus, .textarea:focus { border-color: var(--p); box-shadow: 0 0 0 3px var(--p-soft); }
.input::placeholder, .textarea::placeholder { color: var(--ink-4); }
.textarea { height: auto; padding: 9px 12px; resize: vertical; line-height: 1.6; min-height: 80px; }
.select { appearance: none; padding-right: 32px; background: var(--card) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath d='M3 4.5l3 3 3-3' stroke='%23868ba2' stroke-width='1.5' fill='none' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 11px center; cursor: pointer; }
.input-icon { position: relative; }
.input-icon svg.i { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); color: var(--ink-4); width: 16px; height: 16px; pointer-events: none; }
.input-icon .input { padding-left: 34px; }
.field { display: block; margin-bottom: 16px; }
.field > .lbl { display: block; font-size: 13px; font-weight: 500; color: var(--ink-2); margin-bottom: 6px; }
.field > .lbl em { color: var(--bad); font-style: normal; margin-left: 2px; }
.field .hint { font-size: 12px; color: var(--ink-3); margin-top: 5px; }
.field.err .input, .field.err .textarea { border-color: var(--bad); }
.field .err-msg { font-size: 12px; color: var(--bad); margin-top: 5px; }
.row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }

.switch { position: relative; width: 40px; height: 24px; flex: none; display: inline-block; }
.switch input { position: absolute; opacity: 0; inset: 0; margin: 0; cursor: pointer; z-index: 1; }
.switch i { position: absolute; inset: 0; background: var(--gray-1); border-radius: 8px; transition: background .2s; }
.switch i::after { content: ""; position: absolute; left: 3px; top: 3px; width: 18px; height: 18px; border-radius: 50%; background: var(--card); box-shadow: 0 1px 3px rgba(0,0,0,.2); transition: transform .25s var(--ease); }
.switch input:checked + i { background: var(--p); }
.switch input:checked + i::after { transform: translateX(16px); }
.switch input:focus-visible + i { box-shadow: 0 0 0 3px var(--p-soft-2); }

.seg { display: inline-flex; background: var(--line-2); border-radius: 6px; padding: 3px; gap: 2px; }
.seg button { border: 0; background: transparent; padding: 0 12px; height: 28px; border-radius: 8px; font-size: 13px; color: var(--ink-2); font-weight: 500; display: inline-flex; align-items: center; gap: 6px; transition: all .15s; white-space: nowrap; }
.seg button:hover { color: var(--ink); }
.seg button.on { background: var(--card); color: var(--ink); box-shadow: 0 1px 3px rgba(20,22,50,.1); }
.seg .cnt { font-size: 11.5px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; background: rgba(20,22,50,.07); display: inline-grid; place-items: center; color: var(--ink-2); }
.seg button.on .cnt.hot, .cnt.hot { background: var(--bad); color: #fff; }

.tag { display: inline-flex; align-items: center; gap: 4px; height: 22px; padding: 0 8px; border-radius: 6px; font-size: 12px; font-weight: 500; background: var(--line-2); color: var(--ink-2); white-space: nowrap; }
.tag.p { background: var(--p-soft); color: var(--p); }
.tag.ok { background: var(--ok-soft); color: var(--ok); }
.tag.warn { background: var(--warn-soft); color: var(--warn); }
.tag.bad { background: var(--bad-soft); color: var(--bad); }
.tag.info { background: var(--info-soft); color: var(--info); }
.tag .x { border: 0; background: none; padding: 0; color: inherit; opacity: .6; display: grid; cursor: pointer; }
.tag .x:hover { opacity: 1; }

.av { width: 36px; height: 36px; border-radius: 50%; display: inline-grid; place-items: center; color: #fff; font-weight: 600; font-size: 14px; flex: none; position: relative; user-select: none; }
.av.sm { width: 28px; height: 28px; font-size: 12px; }
.av.xs { width: 22px; height: 22px; font-size: 11px; }
.av.lg { width: 56px; height: 56px; font-size: 22px; }
.av .st { position: absolute; right: -1px; bottom: -1px; width: 11px; height: 11px; border-radius: 50%; border: 2px solid var(--card); background: var(--ink-4); }
.av.sm .st { width: 10px; height: 10px; }
.st-online { background: #22c55e !important; } .st-busy { background: #f59e0b !important; } .st-away { background: #a1a1aa !important; } .st-offline { background: var(--gray-2) !important; }
.dot { width: 8px; height: 8px; border-radius: 50%; display: inline-block; flex: none; }
.v-av { background: linear-gradient(135deg, var(--lg-a), var(--lg-b)); }

.badge { min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; background: var(--bad); color: #fff; font-size: 11px; font-weight: 600; display: inline-grid; place-items: center; line-height: 1; }

.card { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); }
.muted { color: var(--ink-3); }
.empty { display: flex; flex-direction: column; align-items: center; justify-content: center; text-align: center; padding: 40px 20px; color: var(--ink-3); gap: 4px; height: 100%; }
.empty b { color: var(--ink-2); font-size: 15px; font-weight: 600; margin-top: 12px; }
.empty span { font-size: 13px; max-width: 280px; }
.empty .btn { margin-top: 14px; }
.ill { width: 120px; height: 96px; }
.kbd { display: inline-block; font: 11px/1 ui-monospace, SFMono-Regular, Menlo, monospace; padding: 3px 5px; border-radius: 5px; background: var(--card); box-shadow: inset 0 -1px 0 var(--gray-1), 0 0 0 1px var(--line); color: var(--ink-2); }
@keyframes rot { to { transform: rotate(360deg); } }
@keyframes fadeUp { from { opacity: 0; transform: translateY(6px); } }
@keyframes pop { from { opacity: 0; transform: scale(.96); } }

/* ---------- 登录 ---------- */
.login { min-height: 100vh; display: grid; grid-template-columns: 1fr 1fr; }
.login-art { background: linear-gradient(160deg, var(--login-a) 0%, var(--login-b) 55%, var(--login-c) 100%); color: #fff; padding: 48px; display: flex; flex-direction: column; justify-content: space-between; position: relative; overflow: hidden; }
.login-art .brand { display: flex; align-items: center; gap: 12px; font-size: 18px; font-weight: 600; position: relative; z-index: 1; }
.login-art h2 { font-size: 34px; line-height: 1.3; margin: 0 0 12px; font-weight: 700; letter-spacing: -.3px; }
.login-art p { opacity: .8; margin: 0; font-size: 15px; max-width: 380px; }
.login-art .copy { position: relative; z-index: 1; }
.login-art .foot { font-size: 12.5px; opacity: .55; position: relative; z-index: 1; }
.login-bubbles { position: absolute; right: 36px; top: 16%; width: 440px; height: 320px; }
.lb { position: absolute; background: rgba(255,255,255,.12); backdrop-filter: blur(6px); border-radius: 18px; padding: 12px 16px; font-size: 14px; box-shadow: 0 10px 30px rgba(0,0,0,.12), inset 0 0 0 1px rgba(255,255,255,.14); animation: floaty 6s ease-in-out infinite; white-space: nowrap; }
.lb.r { background: rgba(255,255,255,.92); color: var(--login-a); border-bottom-right-radius: 6px; }
.lb.l { border-bottom-left-radius: 6px; }
.lb i { display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: var(--card); margin: 0 2px; animation: dots 1.2s infinite; opacity: .6; }
.lb i:nth-child(2) { animation-delay: .15s; } .lb i:nth-child(3) { animation-delay: .3s; }
@keyframes floaty { 50% { transform: translateY(-8px); } }
@keyframes dots { 30% { transform: translateY(-3px); opacity: 1; } }
.login-form { display: grid; place-items: center; padding: 40px; background: var(--card); }
.login-box { width: 100%; max-width: 360px; animation: fadeUp .5s var(--ease); }
.login-box h1 { font-size: 26px; margin: 0 0 6px; letter-spacing: -.2px; }
.login-box > p { color: var(--ink-3); margin: 0 0 28px; }
.login-box .input { height: 44px; font-size: 14.5px; }
.login-box .btn { width: 100%; height: 44px; margin-top: 6px; font-size: 15px; }
.login-err { background: var(--bad-soft); color: var(--bad); border-radius: 6px; padding: 9px 12px; font-size: 13px; margin-bottom: 14px; display: flex; gap: 8px; align-items: center; animation: shake .35s; }
@keyframes shake { 25% { transform: translateX(-4px); } 75% { transform: translateX(4px); } }
.pw-wrap { position: relative; }
.pw-wrap .icon-btn { position: absolute; right: 5px; top: 5px; }
.login-tip { margin-top: 22px; font-size: 12.5px; color: var(--ink-3); background: var(--bg); border-radius: 6px; padding: 10px 12px; }

/* ---------- 框架 ---------- */
.app { display: grid; grid-template-columns: 68px 1fr; height: 100vh; overflow: hidden; }
.rail { background: var(--rail); display: flex; flex-direction: column; align-items: center; padding: 14px 0 12px; gap: 4px; z-index: 30; }
.rail-logo { width: 38px; height: 38px; margin-bottom: 14px; display: grid; place-items: center; }
.rail-nav { display: flex; flex-direction: column; gap: 4px; flex: 1; }
.rail-btn { width: 44px; height: 44px; border-radius: 8px; border: 0; background: transparent; color: var(--rail-ink); display: grid; place-items: center; position: relative; transition: background .15s, color .15s; }
.rail-btn svg.i { width: 21px; height: 21px; }
.rail-btn:hover { background: rgba(255,255,255,.07); color: var(--subnav-ink); }
.rail-btn.on { background: var(--p); color: var(--on-p); box-shadow: 0 6px 16px rgba(var(--p-rgb), .45); }
.rail-btn .badge { position: absolute; top: 3px; right: 2px; box-shadow: 0 0 0 2px var(--rail); }
.rail-btn .tip { position: absolute; left: 54px; top: 50%; transform: translate(-4px, -50%); background: var(--tip); color: #fff; padding: 5px 10px; border-radius: 8px; font-size: 12.5px; white-space: nowrap; opacity: 0; pointer-events: none; transition: all .15s; box-shadow: var(--shadow-m); }
.rail-btn:hover .tip { opacity: 1; transform: translate(0, -50%); }
.rail-sep { width: 28px; height: 1px; background: rgba(255,255,255,.08); margin: 6px auto; }
.rail-me { margin-top: 6px; border: 0; background: none; padding: 4px; border-radius: 8px; transition: background .15s; }
.rail-me:hover { background: rgba(255,255,255,.08); }
.rail-me .av .st { border-color: var(--rail); }
.main { min-width: 0; height: 100vh; overflow: hidden; display: flex; flex-direction: column; position: relative; }
.conn-bar { background: var(--warn); color: #fff; font-size: 13px; text-align: center; padding: 6px; display: flex; align-items: center; justify-content: center; gap: 8px; animation: fadeUp .3s; }
.conn-bar .spin { width: 12px; height: 12px; border: 2px solid var(--card); border-right-color: transparent; border-radius: 50%; animation: rot .7s linear infinite; }
.view { flex: 1; min-height: 0; display: flex; flex-direction: column; }

.page { flex: 1; overflow-y: auto; padding: 26px 32px 40px; }
.page-hd { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 20px; flex-wrap: wrap; }
.page-hd h1 { font-size: 21px; margin: 0; letter-spacing: -.2px; display: flex; align-items: center; gap: 10px; }
.page-hd .sub { color: var(--ink-3); font-size: 13px; margin-top: 2px; }
.page-hd .acts { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.toolbar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 16px; }

/* 下拉菜单 */
.pop { position: fixed; z-index: 200; background: var(--card); border-radius: 8px; box-shadow: var(--shadow-l); padding: 6px; min-width: 180px; animation: pop .14s ease; transform-origin: top left; }
.pop-item { display: flex; align-items: center; gap: 10px; width: 100%; border: 0; background: none; padding: 8px 10px; border-radius: 8px; font-size: 13.5px; text-align: left; color: var(--ink); }
.pop-item:hover, .pop-item.hl { background: var(--bg); }
.pop-item svg.i { color: var(--ink-3); width: 17px; height: 17px; }
.pop-item.danger { color: var(--bad); } .pop-item.danger svg.i { color: var(--bad); }
.pop-item .chk { margin-left: 8px; color: var(--p); display: inline-flex; }
.pop-item > span:nth-child(2) { flex: 1; }
.pop-item:disabled { opacity: .45; cursor: not-allowed; background: none; }
.pop-sep { height: 1px; background: var(--line-2); margin: 5px 4px; }
.pop-hd { padding: 8px 10px 6px; font-size: 12px; color: var(--ink-3); font-weight: 500; }
.me-card { display: flex; gap: 10px; align-items: center; padding: 8px 10px 10px; }
.me-card b { display: block; font-size: 14px; } .me-card > div > span { font-size: 12px; color: var(--ink-3); }

/* ---------- 会话工作台 ---------- */
.chats { flex: 1; min-height: 0; display: grid; grid-template-columns: 316px minmax(0, 1fr) 312px; }
.chats.no-side { grid-template-columns: 316px minmax(0, 1fr) 0; }
.clist { background: var(--card); border-right: 1px solid var(--line); display: flex; flex-direction: column; min-height: 0; }
.clist-hd { padding: 16px 14px 10px; }
.clist-hd .t { display: flex; align-items: center; justify-content: space-between; margin-bottom: 12px; }
.clist-hd h2 { font-size: 17px; margin: 0; }
.clist-hd .seg { width: 100%; }
.clist-hd .seg button { flex: 1; justify-content: center; padding: 0 6px; }
.clist-search { padding: 0 14px 10px; }
.clist-search .input { height: 34px; background: var(--bg); border-color: transparent; }
.clist-search .input:focus { background: var(--card); }
.clist-body { flex: 1; overflow-y: auto; padding: 2px 8px 12px; }
.cgroup { font-size: 11.5px; color: var(--ink-3); font-weight: 600; letter-spacing: .3px; padding: 10px 8px 6px; display: flex; justify-content: space-between; }
.citem { display: flex; gap: 11px; padding: 11px 10px; border-radius: 8px; cursor: pointer; position: relative; transition: background .12s; animation: fadeUp .25s ease both; }
.citem:hover { background: var(--bg); }
.citem.on { background: var(--p-soft); }
.citem.on::before { content: ""; position: absolute; left: -8px; top: 14px; bottom: 14px; width: 3px; border-radius: 0 3px 3px 0; background: var(--p); }
.citem .body { flex: 1; min-width: 0; }
.citem .l1 { display: flex; align-items: center; gap: 6px; }
.citem .nm { font-weight: 600; font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.citem .tm { margin-left: auto; font-size: 11.5px; color: var(--ink-3); flex: none; }
.citem .l2 { display: flex; align-items: center; gap: 6px; margin-top: 2px; }
.citem .pv { flex: 1; font-size: 13px; color: var(--ink-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.citem .pv.typing { color: var(--p); font-style: italic; }
.citem.unread .pv { color: var(--ink); font-weight: 500; }
.citem .wait { font-size: 11.5px; color: var(--warn); font-weight: 600; flex: none; }
.citem .wait.long { color: var(--bad); }
.citem .accept { position: absolute; right: 10px; bottom: 9px; opacity: 0; transform: translateX(4px); transition: all .15s; }
.citem:hover .accept { opacity: 1; transform: none; }
.citem:hover .l2 .badge, .citem:hover .l2 .wait { visibility: hidden; }
.citem.closed { opacity: .72; }
.citem.closed:hover, .citem.closed.on { opacity: 1; }
.citem .agent-chip { font-size: 11px; color: var(--ink-3); display: inline-flex; gap: 4px; align-items: center; flex: none; }

.chat { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--bg); position: relative; }
.chat-hd { height: 64px; flex: none; background: var(--card); border-bottom: 1px solid var(--line); display: flex; align-items: center; padding: 0 16px 0 20px; gap: 12px; }
.chat-hd .who { flex: 1; min-width: 0; }
.chat-hd .who b { font-size: 15px; display: flex; align-items: center; gap: 8px; white-space: nowrap; overflow: hidden; }
.chat-hd .who b > * { flex: none; }
.chat-hd .who span { font-size: 12.5px; color: var(--ink-3); display: flex; align-items: center; gap: 6px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-hd .acts { display: flex; gap: 6px; align-items: center; }
.online-pill { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 500; color: var(--ok); }
.online-pill .dot { background: #22c55e; box-shadow: 0 0 0 3px #dcfce7; }
.online-pill.off { color: var(--ink-3); } .online-pill.off .dot { background: var(--ink-4); box-shadow: 0 0 0 3px var(--line-2); }

.msgs { flex: 1; overflow-y: auto; padding: 20px 24px 12px; }
.msgs .more { text-align: center; margin-bottom: 12px; }
.m-sep { text-align: center; font-size: 12px; color: var(--ink-3); margin: 16px 0 10px; display: flex; align-items: center; gap: 12px; }
.m-sep::before, .m-sep::after { content: ""; flex: 1; height: 1px; background: var(--line); }
.m-sys { display: flex; justify-content: center; margin: 10px 0; }
.m-sys span { font-size: 12px; color: var(--ink-3); background: rgba(20,22,50,.045); padding: 4px 12px; border-radius: 999px; }
.m { display: flex; gap: 10px; margin: 3px 0; align-items: flex-end; animation: fadeUp .22s ease both; }
.m.first { margin-top: 14px; }
.m.me { flex-direction: row-reverse; }
.m .col { max-width: min(560px, 72%); display: flex; flex-direction: column; min-width: 0; }
.m.me .col { align-items: flex-end; }
.m .nm { font-size: 12px; color: var(--ink-3); margin: 0 4px 4px; }
.m .bb { background: var(--card); padding: 9px 13px; border-radius: 16px; border-bottom-left-radius: 5px; box-shadow: var(--shadow-s); white-space: pre-wrap; word-break: break-word; line-height: 1.6; }
.m.me .bb { background: var(--p); color: var(--on-p); border-radius: 16px; border-bottom-right-radius: 5px; box-shadow: 0 2px 8px rgba(var(--p-rgb), .22); }
.m.me .bb a { color: var(--on-p); text-decoration: underline; }
.m .bb.img { padding: 4px; line-height: 0; background: var(--card) !important; box-shadow: var(--shadow-s) !important; }
.m .bb.img img { max-width: 240px; max-height: 240px; border-radius: 12px; cursor: zoom-in; display: block; min-width: 60px; min-height: 40px; background: var(--bg); object-fit: cover; }
.m.note .bb { background: var(--warn-soft); color: color-mix(in srgb, var(--warn) 70%, var(--ink)); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--warn) 30%, transparent); border-radius: 8px; }
.m.note .nm { color: var(--warn); display: flex; align-items: center; gap: 4px; }
.m .meta { font-size: 11px; color: var(--ink-4); margin: 3px 5px 0; display: flex; gap: 4px; align-items: center; }
.m .meta .rd { color: var(--p); }
.m .meta.fail { color: var(--bad); cursor: pointer; }
.m.sending .bb { opacity: .65; }
.m .av { align-self: flex-end; }
.m .av.ghost { visibility: hidden; }
.v-typing { margin: 10px 0 2px; display: flex; gap: 10px; align-items: flex-end; animation: fadeUp .2s; }
.v-typing .bb { background: rgba(255,255,255,.65); border: 1px dashed var(--gray-2); color: var(--ink-3); font-style: italic; padding: 8px 12px; border-radius: 8px; border-bottom-left-radius: 5px; max-width: 70%; white-space: pre-wrap; word-break: break-word; }
.v-typing .lbl { font-size: 11px; color: var(--ink-3); margin: 0 4px 3px; display: flex; gap: 6px; align-items: center; }
.tdots { display: inline-flex; gap: 3px; }
.tdots i { width: 4px; height: 4px; border-radius: 50%; background: var(--p); animation: dots 1.2s infinite; opacity: .5; }
.tdots i:nth-child(2) { animation-delay: .15s; } .tdots i:nth-child(3) { animation-delay: .3s; }
.new-tip { position: absolute; left: 50%; bottom: 168px; transform: translateX(-50%); background: var(--p); color: var(--on-p); border: 0; border-radius: 999px; padding: 6px 14px; font-size: 12.5px; box-shadow: var(--shadow-m); display: flex; align-items: center; gap: 4px; animation: fadeUp .2s; z-index: 4; }

.composer { flex: none; padding: 0 20px 16px; }
.cbox { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); transition: box-shadow .2s; position: relative; }
.cbox:focus-within { box-shadow: 0 0 0 1.5px var(--p), 0 6px 20px rgba(var(--p-rgb), .10); }
.cbox.note-mode { background: var(--warn-soft); }
.cbox.note-mode:focus-within { box-shadow: 0 0 0 1.5px #e9b949, 0 6px 20px rgba(217,119,6,.10); }
.cbox.drag { box-shadow: 0 0 0 2px var(--p); background: var(--p-soft); }
.c-tabs { display: flex; gap: 2px; padding: 8px 10px 0; }
.c-tab { border: 0; background: none; padding: 5px 10px; border-radius: 8px; font-size: 12.5px; color: var(--ink-3); font-weight: 500; display: inline-flex; gap: 5px; align-items: center; }
.c-tab:hover { color: var(--ink); background: var(--bg); }
.c-tab.on { color: var(--p); background: var(--p-soft); }
.c-tab.on.note { color: var(--warn); background: var(--warn-soft); }
.c-tab svg.i { width: 15px; height: 15px; }
.cbox textarea { display: block; width: 100%; border: 0; outline: 0; resize: none; background: transparent; padding: 8px 16px 4px; min-height: 64px; max-height: 220px; line-height: 1.6; font-size: 14px; }
.c-foot { display: flex; align-items: center; gap: 2px; padding: 4px 8px 8px 10px; }
.c-foot .hint { margin-left: auto; margin-right: 10px; font-size: 11.5px; color: var(--ink-4); }
.c-closed { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 14px 18px; display: flex; align-items: center; gap: 12px; color: var(--ink-2); font-size: 13.5px; }
.c-closed .grow { flex: 1; }
.c-queued { background: linear-gradient(90deg, var(--warn-soft), var(--card)); border-radius: 8px; box-shadow: var(--shadow-s); padding: 14px 18px; display: flex; align-items: center; gap: 12px; margin-bottom: 10px; font-size: 13.5px; }
.c-queued .grow { flex: 1; }

/* 快捷回复弹层 */
.qr-pop { position: absolute; left: 0; right: 0; bottom: calc(100% + 8px); background: var(--card); border-radius: 8px; box-shadow: var(--shadow-l); max-height: 320px; display: flex; flex-direction: column; overflow: hidden; animation: fadeUp .16s ease; z-index: 10; }
.qr-pop .qr-hd { padding: 10px 12px 8px; display: flex; gap: 8px; align-items: center; border-bottom: 1px solid var(--line-2); }
.qr-pop .qr-hd .input { height: 32px; }
.qr-list { overflow-y: auto; padding: 6px; }
.qr-cat { font-size: 11.5px; color: var(--ink-3); font-weight: 600; padding: 8px 8px 4px; }
.qr-item { display: block; width: 100%; border: 0; background: none; text-align: left; padding: 8px 10px; border-radius: 9px; }
.qr-item:hover, .qr-item.hl { background: var(--p-soft); }
.qr-item b { font-size: 13px; display: block; }
.qr-item span { font-size: 12.5px; color: var(--ink-3); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.qr-item mark { background: #fde68a; color: inherit; border-radius: 2px; }
.qr-empty { padding: 26px; text-align: center; color: var(--ink-3); font-size: 13px; }

/* 访客资料侧栏 */
.side { background: var(--card); border-left: 1px solid var(--line); overflow-y: auto; min-width: 0; }
.chats.no-side .side { display: none; }
.side-top { padding: 22px 20px 16px; text-align: center; border-bottom: 1px solid var(--line-2); }
.side-top .av { margin-bottom: 10px; }
.side-top .nm { font-size: 16px; font-weight: 600; display: flex; align-items: center; justify-content: center; gap: 4px; }
.side-top .nm .icon-btn { opacity: 0; }
.side-top:hover .nm .icon-btn { opacity: 1; }
.side-top .sub { font-size: 12.5px; color: var(--ink-3); margin-top: 2px; }
.side-sec { padding: 16px 20px; border-bottom: 1px solid var(--line-2); }
.side-sec:last-child { border-bottom: 0; }
.side-sec h4 { margin: 0 0 12px; font-size: 12.5px; color: var(--ink-3); font-weight: 600; letter-spacing: .3px; display: flex; align-items: center; justify-content: space-between; }
.kv { display: grid; grid-template-columns: 70px 1fr; gap: 9px 10px; font-size: 13px; }
.kv dt { color: var(--ink-3); }
.kv dd { margin: 0; color: var(--ink); word-break: break-all; min-width: 0; }
.kv dd a { word-break: break-all; }
.kv dd .clamp { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.inline-edit { border: 1px solid transparent; border-radius: 8px; padding: 4px 8px; margin: -5px -9px; width: calc(100% + 18px); background: transparent; outline: none; font-size: 13px; transition: all .15s; }
.inline-edit:hover { background: var(--bg); }
.inline-edit:focus { border-color: var(--p); background: var(--card); box-shadow: 0 0 0 3px var(--p-soft); }
textarea.inline-edit { resize: none; min-height: 60px; line-height: 1.55; }
.tags-box { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; }
.tags-box .add-tag { height: 22px; border: 1px dashed var(--gray-2); background: none; border-radius: 6px; font-size: 12px; color: var(--ink-3); padding: 0 8px; }
.tags-box .add-tag:hover { border-color: var(--p); color: var(--p); }
.tags-box input { height: 22px; width: 80px; border: 1px solid var(--p); border-radius: 6px; font-size: 12px; padding: 0 6px; outline: none; }
.hist-item { display: flex; gap: 10px; align-items: center; padding: 8px 10px; border-radius: 6px; cursor: pointer; margin: 0 -10px; }
.hist-item:hover { background: var(--bg); }
.hist-item .t { font-size: 13px; flex: 1; min-width: 0; }
.hist-item .t div { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.hist-item .t small { color: var(--ink-3); font-size: 12px; }
.stars-s { color: #f5b301; font-size: 12px; letter-spacing: 1px; display: inline-flex; gap: 1px; }
.stars-s svg { width: 13px; height: 13px; }
.stars-s .off { color: var(--gray-1); }

/* ---------- 表格 ---------- */
.table-card { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); overflow: hidden; }
table.tb { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.tb th { text-align: left; font-weight: 500; color: var(--ink-3); font-size: 12.5px; padding: 11px 14px; background: var(--fill); border-bottom: 1px solid var(--line); white-space: nowrap; }
.tb td { padding: 12px 14px; border-bottom: 1px solid var(--line-2); vertical-align: middle; }
.tb tr:last-child td { border-bottom: 0; }
.tb tbody tr { transition: background .12s; }
.tb tbody tr.click { cursor: pointer; }
.tb tbody tr:hover { background: var(--fill); }
.tb .num { text-align: right; font-variant-numeric: tabular-nums; }
.tb .ellipsis { max-width: 260px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.tb .user { display: flex; align-items: center; gap: 10px; }
.tb .user b { font-weight: 600; display: block; }
.tb .user small { color: var(--ink-3); font-size: 12px; }
.tb .acts { display: flex; gap: 4px; justify-content: flex-end; }
.pager { display: flex; justify-content: space-between; align-items: center; padding: 12px 16px; border-top: 1px solid var(--line-2); font-size: 13px; color: var(--ink-3); }
.pager .pg { display: flex; gap: 4px; align-items: center; }
.pager .pg button { min-width: 32px; height: 32px; border: 0; border-radius: 8px; background: none; font-size: 13px; color: var(--ink-2); }
.pager .pg button:hover:not(:disabled) { background: var(--bg); }
.pager .pg button.on { background: var(--p); color: var(--on-p); }
.pager .pg button:disabled { opacity: .35; cursor: default; }
.skel { background: linear-gradient(90deg, var(--fill) 25%, var(--fill) 50%, var(--fill) 75%); background-size: 200% 100%; animation: shimmer 1.2s infinite; border-radius: 6px; height: 14px; }
@keyframes shimmer { to { background-position: -200% 0; } }

/* ---------- 统计 ---------- */
.kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 14px; margin-bottom: 16px; }
.kpi { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 16px 18px; animation: fadeUp .3s ease both; }
.kpi .k { font-size: 12.5px; color: var(--ink-3); display: flex; align-items: center; gap: 6px; }
.kpi .k svg.i { width: 15px; height: 15px; }
.kpi .v { font-size: 27px; font-weight: 650; margin-top: 6px; letter-spacing: -.5px; font-variant-numeric: tabular-nums; }
.kpi .v small { font-size: 14px; font-weight: 500; color: var(--ink-3); margin-left: 3px; letter-spacing: 0; }
.kpi .d { font-size: 12px; color: var(--ink-3); margin-top: 2px; }
.charts { display: grid; grid-template-columns: 1.7fr 1fr; gap: 14px; margin-bottom: 16px; }
.chart-card { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 18px 20px; position: relative; min-width: 0; }
.chart-card h3 { margin: 0; font-size: 14.5px; }
.chart-card .sub { font-size: 12px; color: var(--ink-3); margin: 2px 0 14px; }
.bars { width: 100%; height: 220px; display: block; overflow: visible; }
.bars .grid line { stroke: var(--fill); }
.bars .axis text { fill: var(--ink-3); font-size: 11px; }
.bars rect.bar { fill: var(--p); transition: opacity .15s; }
.bars rect.hit { fill: transparent; cursor: default; }
.bars g.col:hover rect.bar { fill: var(--p-2); }
.bars.dim g.col:not(:hover) rect.bar { opacity: .45; }
.ctip { position: absolute; pointer-events: none; background: var(--tip); color: #fff; font-size: 12px; padding: 6px 10px; border-radius: 8px; white-space: nowrap; box-shadow: var(--shadow-m); transform: translate(-50%, -100%); z-index: 5; }
.ctip b { font-size: 14px; display: block; }
.hbar { display: grid; grid-template-columns: 128px 1fr 36px; align-items: center; gap: 10px; margin: 10px 0; font-size: 13px; }
.hbar .trk { height: 10px; border-radius: 5px; background: var(--line-2); overflow: hidden; }
.hbar .fill { height: 100%; border-radius: 5px; background: var(--p); transition: width .6s var(--ease); }
.hbar .n { text-align: right; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.big-rate { display: flex; align-items: baseline; gap: 8px; margin-bottom: 8px; }
.big-rate b { font-size: 34px; letter-spacing: -.5px; }

/* ---------- 留言 ---------- */
.leave-list { display: grid; gap: 12px; }
.leave { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 16px 18px; display: grid; grid-template-columns: 1fr auto; gap: 8px 16px; animation: fadeUp .25s ease both; }
.leave .hd { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.leave .hd b { font-size: 14.5px; }
.leave .ct { grid-column: 1 / -1; white-space: pre-wrap; word-break: break-word; color: var(--ink); background: var(--bg); border-radius: 6px; padding: 10px 12px; font-size: 13.5px; }
.leave .ft { grid-column: 1 / -1; display: flex; justify-content: space-between; align-items: center; font-size: 12.5px; color: var(--ink-3); gap: 10px; flex-wrap: wrap; }
.leave .reply { grid-column: 1 / -1; font-size: 13px; color: var(--ink-2); border-left: 3px solid var(--ok); padding: 2px 0 2px 10px; }
.copyable { cursor: pointer; border-bottom: 1px dashed var(--ink-4); }
.copyable:hover { color: var(--p); border-color: var(--p); }

/* ---------- 设置 ---------- */
.set-layout { display: grid; grid-template-columns: minmax(0, 1fr) 380px; gap: 22px; align-items: start; }
.set-sec { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 20px 22px 6px; margin-bottom: 16px; }
.set-sec h3 { margin: 0 0 4px; font-size: 15px; }
.set-sec > .sub { color: var(--ink-3); font-size: 12.5px; margin: 0 0 18px; }
.set-row { display: flex; align-items: center; gap: 16px; padding: 14px 0; border-top: 1px solid var(--line-2); }
.set-row:first-of-type { border-top: 0; }
.set-row .t { flex: 1; }
.set-row .t b { font-weight: 500; font-size: 13.5px; display: block; }
.set-row .t span { font-size: 12.5px; color: var(--ink-3); }
.set-row .input { width: 120px; }
.colors { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.colors button { width: 28px; height: 28px; border-radius: 50%; border: 0; box-shadow: inset 0 0 0 1px rgba(0,0,0,.08); transition: transform .15s; position: relative; }
.colors button:hover { transform: scale(1.1); }
.colors button.on::after { content: ""; position: absolute; inset: -4px; border-radius: 50%; box-shadow: 0 0 0 2px currentColor; }
.colors label.custom { width: 28px; height: 28px; border-radius: 50%; background: conic-gradient(#f43f5e, #f59e0b, #22c55e, #06b6d4, #6366f1, #d946ef, #f43f5e); position: relative; cursor: pointer; overflow: hidden; box-shadow: inset 0 0 0 2px var(--card), 0 0 0 1px var(--line); }
.colors label.custom input { position: absolute; inset: 0; opacity: 0; cursor: pointer; }
.save-bar { position: sticky; bottom: 0; margin: 0 -32px -40px; padding: 14px 32px; background: color-mix(in srgb, var(--card) 88%, transparent); backdrop-filter: blur(10px); border-top: 1px solid var(--line); display: flex; justify-content: flex-end; align-items: center; gap: 10px; z-index: 5; transform: translateY(12px); opacity: 0; visibility: hidden; pointer-events: none; transition: transform .3s var(--ease), opacity .2s, visibility .2s; }
.save-bar.show { transform: none; opacity: 1; visibility: visible; pointer-events: auto; }
.save-bar .t { margin-right: auto; color: var(--ink-2); font-size: 13px; display: flex; gap: 8px; align-items: center; }
.save-bar .t .dot { background: var(--warn); }
.code-box { background: #1b1c33; color: #d6d8f5; border-radius: 8px; padding: 14px 16px; font: 12.5px/1.6 ui-monospace, SFMono-Regular, Menlo, monospace; position: relative; word-break: break-all; margin-bottom: 16px; }
.code-box .btn { position: absolute; right: 8px; top: 8px; background: rgba(255,255,255,.1); color: #fff; box-shadow: none; }
.code-box .btn:hover { background: rgba(255,255,255,.18); }
.code-box .k { color: #f0abfc; } .code-box .s { color: #86efac; }
.preview-wrap { position: sticky; top: 0; }
.preview-phone { background: var(--card); border-radius: 18px; box-shadow: var(--shadow-m); overflow: hidden; }
.preview-phone .ph-hd { padding: 16px; color: #fff; display: flex; gap: 10px; align-items: center; }
.preview-phone .ph-hd .lg { width: 38px; height: 38px; border-radius: 12px; background: rgba(255,255,255,.18); display: grid; place-items: center; }
.preview-phone .ph-hd b { display: block; font-size: 15px; } .preview-phone .ph-hd span { font-size: 12px; opacity: .85; }
.preview-phone .ph-body { background: var(--fill); padding: 16px 14px; min-height: 260px; font-size: 13px; }
.preview-phone .ph-sys { text-align: center; margin: 8px 0; } .preview-phone .ph-sys span { background: var(--line); color: var(--ink-2); font-size: 11.5px; padding: 4px 10px; border-radius: 999px; display: inline-block; max-width: 90%; }
.preview-phone .ph-b { background: var(--card); padding: 8px 12px; border-radius: 14px; border-bottom-left-radius: 5px; max-width: 80%; margin: 8px 0; box-shadow: var(--shadow-s); white-space: pre-wrap; }
.preview-phone .ph-b.me { margin-left: auto; color: #fff; border-radius: 14px; border-bottom-right-radius: 5px; }
.preview-phone .ph-in { padding: 10px 12px; background: var(--fill); } .preview-phone .ph-in div { background: var(--card); border-radius: 12px; padding: 9px 12px; color: var(--ink-4); box-shadow: 0 0 0 1px var(--line); font-size: 12.5px; }
.preview-launcher { display: flex; justify-content: flex-end; margin-top: 14px; }
.preview-launcher span { width: 52px; height: 52px; border-radius: 26px; display: grid; place-items: center; box-shadow: var(--shadow-m); }

/* ---------- 弹窗 ---------- */
.modal-mask { position: fixed; inset: 0; background: rgba(18,19,40,.38); z-index: 100; display: grid; place-items: center; padding: 20px; animation: fade .18s ease; backdrop-filter: blur(2px); }
@keyframes fade { from { opacity: 0; } }
.modal { background: var(--card); border-radius: 10px; box-shadow: var(--shadow-l); width: 100%; max-width: 460px; max-height: calc(100vh - 40px); display: flex; flex-direction: column; animation: modalIn .28s var(--ease); }
.modal.wide { max-width: 640px; }
@keyframes modalIn { from { opacity: 0; transform: translateY(12px) scale(.97); } }
.modal-hd { padding: 20px 22px 6px; display: flex; align-items: flex-start; gap: 12px; }
.modal-hd h3 { margin: 0; font-size: 17px; flex: 1; }
.modal-hd .sub { font-size: 13px; color: var(--ink-3); margin-top: 3px; font-weight: 400; }
.modal-bd { padding: 14px 22px 6px; overflow-y: auto; }
.modal-ft { padding: 14px 22px 20px; display: flex; justify-content: flex-end; gap: 10px; }
.confirm-ic { width: 40px; height: 40px; border-radius: 8px; display: grid; place-items: center; flex: none; }
.confirm-ic.bad { background: var(--bad-soft); color: var(--bad); }
.confirm-ic.p { background: var(--p-soft); color: var(--p); }
.agent-pick { display: grid; gap: 6px; max-height: 300px; overflow-y: auto; }
.agent-opt { display: flex; align-items: center; gap: 12px; padding: 10px 12px; border-radius: 8px; border: 1.5px solid var(--line); background: var(--card); text-align: left; transition: all .15s; width: 100%; }
.agent-opt:hover:not(:disabled) { border-color: var(--p-soft-2); background: var(--hover); }
.agent-opt.on { border-color: var(--p); background: var(--p-soft); }
.agent-opt:disabled { opacity: .5; cursor: not-allowed; }
.agent-opt .t { flex: 1; }
.agent-opt .t b { display: block; font-size: 14px; }
.agent-opt .t small { color: var(--ink-3); font-size: 12px; }
.radio-dot { width: 18px; height: 18px; border-radius: 50%; border: 1.5px solid var(--gray-2); display: grid; place-items: center; flex: none; }
.agent-opt.on .radio-dot { border-color: var(--p); }
.agent-opt.on .radio-dot::after { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--p); }

/* 抽屉 */
.drawer-mask { position: fixed; inset: 0; background: rgba(18,19,40,.28); z-index: 90; animation: fade .2s; }
.drawer { position: fixed; top: 0; right: 0; bottom: 0; width: min(760px, 92vw); background: var(--bg); z-index: 91; box-shadow: var(--shadow-l); display: flex; flex-direction: column; animation: slideIn .32s var(--ease); }
@keyframes slideIn { from { transform: translateX(40px); opacity: 0; } }
.drawer-hd { background: var(--card); padding: 16px 20px; display: flex; align-items: center; gap: 12px; border-bottom: 1px solid var(--line); }
.drawer-hd .t { flex: 1; min-width: 0; }
.drawer-hd .t b { font-size: 16px; display: flex; align-items: center; gap: 8px; }
.drawer-hd .t span { font-size: 12.5px; color: var(--ink-3); }
.drawer-bd { flex: 1; min-height: 0; display: grid; grid-template-columns: 1fr 250px; }
.drawer-bd .msgs { padding: 16px 20px; }
.drawer-bd .side { border-left: 1px solid var(--line); }
.drawer-bd .side-sec { padding: 14px 16px; }

/* 吐司提示 */
#toasts { position: fixed; top: 18px; left: 50%; transform: translateX(-50%); z-index: 300; display: flex; flex-direction: column; gap: 8px; align-items: center; pointer-events: none; }
.toast { background: var(--tip); color: #fff; padding: 9px 14px 9px 12px; border-radius: 6px; font-size: 13.5px; display: flex; align-items: center; gap: 8px; box-shadow: var(--shadow-l); animation: toastIn .3s var(--ease); pointer-events: auto; max-width: 480px; }
.toast.out { animation: toastOut .2s ease forwards; }
.toast svg.i { width: 17px; height: 17px; }
.toast.ok svg.i { color: #4ade80; } .toast.err svg.i { color: #fb7185; } .toast.info svg.i { color: #7fd3b4; }
.toast .act { border: 0; background: rgba(255,255,255,.14); color: #fff; border-radius: 7px; padding: 3px 9px; font-size: 12.5px; margin-left: 6px; }
@keyframes toastIn { from { opacity: 0; transform: translateY(-10px) scale(.97); } }
@keyframes toastOut { to { opacity: 0; transform: translateY(-6px); } }

/* 通知卡片（右下角） */
#notify { position: fixed; right: 20px; bottom: 96px; z-index: 250; display: flex; flex-direction: column; gap: 10px; }
.ncard { width: 320px; background: var(--card); border-radius: 8px; box-shadow: var(--shadow-l); padding: 14px; display: flex; gap: 12px; cursor: pointer; animation: slideIn .3s var(--ease); border-left: 3px solid var(--p); }
.ncard .t { flex: 1; min-width: 0; }
.ncard b { font-size: 13.5px; display: block; }
.ncard span { font-size: 13px; color: var(--ink-2); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.ncard.out { animation: toastOut .2s forwards; }

.lightbox { position: fixed; inset: 0; z-index: 400; background: rgba(10,10,22,.88); display: grid; place-items: center; cursor: zoom-out; animation: fade .2s; padding: 30px; }
.lightbox img { max-width: 100%; max-height: 100%; border-radius: 6px; animation: pop .25s var(--ease); box-shadow: 0 20px 60px rgba(0,0,0,.4); }

@media (max-width: 1280px) { .chats { grid-template-columns: 290px minmax(0, 1fr) 280px; } .set-layout { grid-template-columns: 1fr; } .preview-wrap { display: none; } }
@media (max-width: 1100px) { .chats { grid-template-columns: 280px minmax(0, 1fr) 0; } .chats .side { display: none; } .kpis { grid-template-columns: repeat(2, 1fr); } .charts { grid-template-columns: 1fr; } }
@media (max-width: 860px) { .login { grid-template-columns: 1fr; } .login-art { display: none; } }
@media (prefers-reduced-motion: reduce) { *, *::before, *::after { animation: none !important; transition: none !important; } }

/* ---------- 网站标识 ---------- */
.site-chip { display: inline-flex; align-items: center; gap: 5px; height: 20px; padding: 0 7px 0 6px; border-radius: 6px; font-size: 11.5px; font-weight: 500; white-space: nowrap; max-width: 120px; overflow: hidden; text-overflow: ellipsis; flex: none;
  color: color-mix(in srgb, var(--sc) 78%, var(--ink)); background: color-mix(in srgb, var(--sc) 11%, var(--card)); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--sc) 22%, transparent); }
.site-chip i { width: 6px; height: 6px; border-radius: 50%; background: var(--sc); flex: none; }
.site-chip.lg { height: 24px; font-size: 12.5px; padding: 0 9px 0 8px; max-width: 200px; }
.citem .site-bar { position: absolute; left: 0; top: 10px; bottom: 10px; width: 3px; border-radius: 3px; background: var(--sc); opacity: .9; }
.citem.on .site-bar { display: none; }
.site-filter { display: inline-flex; align-items: center; gap: 6px; height: 28px; padding: 0 8px 0 10px; border-radius: 8px; border: 0; background: var(--line-2); font-size: 12.5px; color: var(--ink-2); font-weight: 500; max-width: 150px; }
.site-filter:hover { background: var(--line); color: var(--ink); }
.site-filter span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.site-filter svg.i { width: 14px; height: 14px; }
.rail-switch { text-decoration: none !important; margin-bottom: 2px; }
/* 网站卡片 */
.site-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 16px; }
.site-card { background: var(--card); border-radius: 10px; box-shadow: var(--shadow-s); overflow: hidden; display: flex; flex-direction: column; transition: box-shadow .2s, transform .2s; animation: fadeUp .3s ease both; }
.site-card:hover { box-shadow: var(--shadow-m); transform: translateY(-2px); }
.site-card .top { padding: 18px 18px 14px; display: flex; gap: 12px; align-items: flex-start; position: relative; }
.site-card .top::before { content: ""; position: absolute; left: 0; right: 0; top: 0; height: 4px; background: var(--sc); }
.site-card .logo { width: 42px; height: 42px; border-radius: 8px; background: var(--sc); color: #fff; display: grid; place-items: center; font-weight: 700; font-size: 18px; flex: none; box-shadow: 0 6px 14px color-mix(in srgb, var(--sc) 35%, transparent); }
.site-card .nm { flex: 1; min-width: 0; }
.site-card .nm b { font-size: 15.5px; display: flex; gap: 8px; align-items: center; }
.site-card .nm span { font-size: 12.5px; color: var(--ink-3); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.site-card .nums { display: grid; grid-template-columns: repeat(3, 1fr); border-top: 1px solid var(--line-2); border-bottom: 1px solid var(--line-2); }
.site-card .nums div { padding: 12px 0; text-align: center; }
.site-card .nums div + div { border-left: 1px solid var(--line-2); }
.site-card .nums b { display: block; font-size: 19px; font-variant-numeric: tabular-nums; }
.site-card .nums span { font-size: 12px; color: var(--ink-3); }
.site-card .ft { padding: 10px 12px; display: flex; gap: 6px; align-items: center; }
.site-card .ft .agents { margin-right: auto; display: flex; align-items: center; padding-left: 6px; font-size: 12px; color: var(--ink-3); gap: 6px; }
.site-card .ft .agents .av { margin-left: -6px; box-shadow: 0 0 0 2px var(--card); }
.site-card.add { border: 1.5px dashed var(--gray-1); box-shadow: none; background: transparent; align-items: center; justify-content: center; min-height: 206px; color: var(--ink-3); cursor: pointer; gap: 8px; font-weight: 500; }
.site-card.add:hover { border-color: var(--p); color: var(--p); background: var(--p-soft); transform: none; }
.site-card.add .ic { width: 44px; height: 44px; border-radius: 8px; background: var(--card); display: grid; place-items: center; box-shadow: var(--shadow-s); }
/* 弹窗里的分页标签 */
.mtabs { display: flex; gap: 2px; border-bottom: 1px solid var(--line); margin: 0 -22px 18px; padding: 0 18px; overflow-x: auto; }
.mtabs button { border: 0; background: none; padding: 10px 12px; font-size: 13.5px; color: var(--ink-3); font-weight: 500; position: relative; white-space: nowrap; }
.mtabs button:hover { color: var(--ink); }
.mtabs button.on { color: var(--p); }
.mtabs button.on::after { content: ""; position: absolute; left: 10px; right: 10px; bottom: -1px; height: 2px; border-radius: 2px; background: var(--p); }
.mpane { display: none; } .mpane.on { display: block; animation: fadeUp .2s ease; }
.check-list { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; }
.check-item { display: flex; align-items: center; gap: 10px; padding: 9px 12px; border-radius: 6px; border: 1.5px solid var(--line); cursor: pointer; transition: all .15s; user-select: none; }
.check-item:hover { border-color: var(--p-soft-2); }
.check-item.on { border-color: var(--p); background: var(--p-soft); }
.check-item input { display: none; }
.check-item .box { width: 18px; height: 18px; border-radius: 5px; border: 1.5px solid var(--gray-2); display: grid; place-items: center; flex: none; background: var(--card); }
.check-item.on .box { background: var(--p); border-color: var(--p); }
.check-item.on .box::after { content: ""; width: 9px; height: 5px; border: 2px solid var(--card); border-top: 0; border-right: 0; transform: rotate(-45deg) translate(1px, -1px); }
.check-item small { color: var(--ink-3); font-size: 12px; display: block; }
.info-box { background: var(--p-soft); color: var(--p-2); border-radius: 6px; padding: 10px 12px; font-size: 12.5px; display: flex; gap: 8px; margin-bottom: 14px; line-height: 1.6; }
.info-box svg.i { flex: none; margin-top: 1px; width: 16px; height: 16px; }

/* ================= 会话小结 ================= */
svg.i.flip { transform: rotate(180deg); }
svg.i.rot-up { transform: rotate(-90deg); }
svg.i.rot-down { transform: rotate(90deg); }
.tag.sm { height: 19px; padding: 0 6px; font-size: 11px; border-radius: 5px; }
.check-item.on .radio-dot { border-color: var(--p); }
.check-item.on .radio-dot::after { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--p); }
.check-item.dis { opacity: .5; cursor: not-allowed; }
.sum-path { display: inline-flex; align-items: center; gap: 4px; flex-wrap: wrap; font-size: 13px; color: var(--ink-2); min-width: 0; }
.sum-path > i { font-style: normal; color: var(--ink-4); font-size: 12px; }
.sum-path .leaf { color: var(--ink); font-weight: 600; }
.sum-path.one { flex-wrap: nowrap; overflow: hidden; max-width: 100%; }
.sum-path.one > span { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sum-path.one > span:not(.leaf) { flex: 0 1 auto; min-width: 0; }
.sum-path.one > .leaf { flex: none; max-width: 70%; }
mark { background: var(--warn-soft); color: inherit; border-radius: 3px; padding: 0 1px; }

/* 选择弹窗 */
.modal.sum-modal { max-width: 720px; }
.sum-pick .sp-recent { display: flex; flex-wrap: wrap; gap: 6px; align-items: center; margin-top: 10px; }
.sum-pick .sp-recent .lbl { font-size: 12px; color: var(--ink-3); margin-right: 2px; }
.sp-chip { height: 26px; border: 1px solid var(--line); background: var(--card); border-radius: 13px; padding: 0 11px; font-size: 12.5px; color: var(--ink-2); max-width: 220px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; transition: all .15s; }
.sp-chip:hover { border-color: var(--p); color: var(--p); background: var(--p-soft); }
.sp-cols { display: flex; margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; height: 252px; overflow-x: auto; overflow-y: hidden; background: var(--fill); scroll-behavior: smooth; }
.sp-col { flex: 0 0 196px; overflow-y: auto; padding: 6px; border-right: 1px solid var(--line-2); animation: spIn .18s var(--ease); }
.sp-col:last-child { border-right: 0; flex-grow: 1; }
@keyframes spIn { from { opacity: 0; transform: translateX(-6px); } }
.sp-item { display: flex; align-items: center; gap: 6px; width: 100%; border: 0; background: none; text-align: left; padding: 8px 10px; border-radius: 8px; font-size: 13.5px; color: var(--ink); transition: background .12s; }
.sp-item span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sp-item svg.i { width: 15px; height: 15px; color: var(--ink-4); }
.sp-item:hover { background: var(--line-2); }
.sp-item.on { background: var(--p-soft-2); color: var(--p-2); font-weight: 500; }
.sp-item.on svg.i { color: var(--p); }
.sp-item.leaf.on { background: var(--p); color: var(--on-p); }
.sp-item.leaf.on svg.i { color: var(--on-p); }
.sp-res { margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; height: 252px; overflow-y: auto; padding: 6px; }
.sp-hit { display: flex; align-items: center; gap: 5px; width: 100%; border: 0; background: none; text-align: left; padding: 9px 11px; border-radius: 8px; font-size: 13.5px; color: var(--ink-2); flex-wrap: wrap; }
.sp-hit > i { font-style: normal; color: var(--ink-4); }
.sp-hit .leaf { color: var(--ink); font-weight: 500; }
.sp-hit:hover, .sp-hit.on { background: var(--p-soft); }
.sp-hit.on { box-shadow: inset 0 0 0 1.5px var(--p); }
.sp-none { color: var(--ink-3); font-size: 13px; text-align: center; padding: 60px 10px; }
.sp-sel { display: flex; align-items: center; gap: 8px; min-height: 40px; margin-top: 10px; padding: 8px 12px; border-radius: 6px; background: var(--line-2); font-size: 13px; transition: background .2s; }
.sp-sel.ok { background: var(--ok-soft); }
.sp-sel.ok > svg.i { color: var(--ok); width: 16px; height: 16px; }
.sp-sel.ok > span:first-of-type { color: var(--ok); font-weight: 500; }
.sp-ft-hint { flex: 1; align-self: center; font-size: 12.5px; color: var(--bad); }

/* 侧栏/列表里的小结 */
.sum-box { display: flex; flex-direction: column; gap: 6px; align-items: flex-start; }
.sum-box .note { font-size: 12.5px; color: var(--ink-3); white-space: pre-wrap; }
.sum-add { display: inline-flex; align-items: center; gap: 5px; height: 26px; padding: 0 10px; border-radius: 7px; border: 1px dashed var(--gray-2); background: none; font-size: 12.5px; color: var(--ink-2); }
.sum-add:hover { border-color: var(--p); color: var(--p); background: var(--p-soft); }
.sum-add.warn { border-color: color-mix(in srgb, var(--warn) 50%, transparent); color: var(--warn); background: var(--warn-soft); border-style: solid; }
.sum-add svg.i { width: 14px; height: 14px; }
.sum-edit { border: 0; background: none; color: var(--ink-3); font-size: 12px; padding: 0; }
.sum-edit:hover { color: var(--p); }
.citem .pend { flex: none; font-size: 11px; font-weight: 500; color: var(--warn); background: var(--warn-soft); border-radius: 5px; padding: 1px 6px; }
.c-closed .sum-path { font-size: 12.5px; }

/* 管理端：网站切换 + 分类树 */
.sum-sites { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 16px; }
.sum-sites button { display: inline-flex; align-items: center; gap: 8px; height: 38px; padding: 0 14px; border-radius: 6px; border: 1.5px solid var(--line); background: var(--card); font-weight: 500; font-size: 13.5px; color: var(--ink-2); transition: all .15s; }
.sum-sites button > i { width: 9px; height: 9px; border-radius: 50%; background: var(--sc); }
.sum-sites button .cnt { font-size: 11.5px; color: var(--ink-3); background: var(--line-2); border-radius: 9px; padding: 1px 7px; font-weight: 400; }
.sum-sites button:hover { border-color: var(--p-soft-2); color: var(--ink); }
.sum-sites button.on { border-color: var(--sc); color: var(--ink); box-shadow: 0 0 0 3px color-mix(in srgb, var(--sc) 14%, transparent); }
.sum-rule { padding: 6px 22px; }
.sum-tree-hd { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-bottom: 1px solid var(--line-2); flex-wrap: wrap; }
.sum-tree-hd b { font-size: 14px; }
.sum-tree-hd .muted { font-size: 12.5px; }
.grow { flex: 1; }
.st-tree { padding: 6px 8px 10px; }
.st-row { display: flex; align-items: center; gap: 8px; min-height: 40px; padding: 0 8px 0 calc(8px + var(--d) * 26px); border-radius: 9px; position: relative; transition: background .12s; }
.st-row::before { content: ""; position: absolute; left: calc(19px + (var(--d) - 1) * 26px); top: 0; bottom: 0; width: 1px; background: var(--line); display: var(--line-show, block); }
.st-row[style*="--d:0"]::before { display: none; }
.st-row:hover { background: var(--fill); }
.st-row.flash { animation: stFlash .9s ease; }
@keyframes stFlash { 0%, 40% { background: var(--p-soft); } }
.st-caret { width: 22px; height: 22px; border: 0; background: none; padding: 0; display: grid; place-items: center; color: var(--ink-3); border-radius: 6px; flex: none; }
.st-caret:not(.none):hover { background: var(--line); color: var(--ink); }
.st-caret svg.i { width: 15px; height: 15px; transition: transform .18s var(--ease); }
.st-caret.open svg.i { transform: rotate(90deg); }
.st-caret.none { cursor: default; }
.st-caret.none i { width: 5px; height: 5px; border-radius: 50%; background: var(--gray-2); }
.st-name { font-size: 14px; cursor: text; padding: 3px 6px; margin-left: -6px; border-radius: 6px; }
.st-name:hover { background: var(--card); box-shadow: inset 0 0 0 1px var(--line); }
.st-row[style*="--d:0"] > .st-name { font-weight: 600; }
.st-lv { font-size: 11px; color: var(--ink-4); }
.st-sub { font-size: 12px; color: var(--ink-3); }
.st-use { font-size: 12px; color: var(--ink-2); font-variant-numeric: tabular-nums; }
.st-acts { display: flex; gap: 2px; opacity: 0; transition: opacity .12s; }
.st-row:hover .st-acts, .st-row:focus-within .st-acts { opacity: 1; }
.st-acts .icon-btn:disabled { opacity: .3; cursor: default; }
.st-input { height: 30px; border: 1.5px solid var(--p); border-radius: 8px; padding: 0 10px; font-size: 13.5px; outline: none; box-shadow: 0 0 0 3px var(--p-soft); width: 300px; max-width: 60%; }
.st-row.adding { background: var(--p-soft); }
.st-tip { font-size: 12px; color: var(--ink-3); }
.sum-empty { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 34px 20px 38px; color: var(--ink-3); font-size: 13px; }
.sum-empty > b { color: var(--ink-2); font-size: 15px; margin: 10px 0 4px; }
.sum-fmt { margin-top: 18px; display: inline-flex; flex-direction: column; align-items: center; gap: 8px; }
.sum-fmt table { border-collapse: collapse; font-size: 12.5px; background: var(--card); box-shadow: 0 0 0 1px var(--line); border-radius: 8px; overflow: hidden; }
.sum-fmt th { background: var(--fill); font-weight: 500; color: var(--ink-2); }
.sum-fmt th, .sum-fmt td { padding: 6px 14px; border: 1px solid var(--line-2); color: var(--ink); text-align: left; min-width: 86px; }
.sum-fmt td.blank { background: repeating-linear-gradient(135deg, var(--fill) 0 6px, var(--fill) 6px 7px); }
.sum-fmt small { color: var(--ink-3); font-size: 12px; }
.sum-fmt.inline { flex-direction: row; align-items: flex-start; gap: 16px; margin-top: 14px; padding: 14px; border-radius: 8px; background: var(--line-2); width: 100%; }
.sum-fmt.inline > div { display: flex; flex-direction: column; gap: 6px; align-items: flex-start; }
.sum-fmt.inline > div b { font-size: 13px; color: var(--ink); }
.sum-fmt.inline small { line-height: 1.75; }

/* 导入 */
.drop { display: flex; flex-direction: column; align-items: center; gap: 4px; padding: 28px 20px; border: 2px dashed var(--gray-1); border-radius: 8px; cursor: pointer; text-align: center; transition: all .15s; background: var(--fill); }
.drop:hover, .drop.over { border-color: var(--p); background: var(--p-soft); }
.drop .drop-ic { width: 46px; height: 46px; border-radius: 13px; background: var(--p-soft-2); color: var(--p); display: grid; place-items: center; margin-bottom: 6px; }
.drop .drop-ic svg.i { width: 22px; height: 22px; }
.drop b { font-size: 14px; }
.drop span { font-size: 12.5px; color: var(--ink-3); }
.im-file { display: flex; align-items: center; gap: 8px; padding: 10px 12px; border-radius: 6px; background: var(--ok-soft); font-size: 13px; }
.im-file > svg.i { color: var(--ok); }
.im-file .btn { margin-left: auto; }
.im-stats { display: flex; gap: 8px; margin: 12px 0; flex-wrap: wrap; }
.im-stats > div { flex: 1; min-width: 70px; background: var(--line-2); border-radius: 6px; padding: 8px 10px; display: flex; flex-direction: column; }
.im-stats b { font-size: 18px; font-variant-numeric: tabular-nums; }
.im-stats span { font-size: 12px; color: var(--ink-3); }
.im-stats .hl { background: var(--p-soft); }
.im-stats .hl b { color: var(--p); }
.im-tree { max-height: 230px; overflow-y: auto; border: 1px solid var(--line); border-radius: 6px; padding: 6px 4px; }
.pv-row { display: flex; align-items: center; gap: 8px; padding: 3px 10px 3px calc(10px + var(--d) * 20px); font-size: 13px; }
.pv-dot { width: 5px; height: 5px; border-radius: 50%; background: var(--ink-4); flex: none; }
.pv-row[style*="--d:0"] { font-weight: 600; }
.pv-row .tag { margin-left: 2px; font-weight: 400; }

/* 统计：咨询主题 */
.topic-row { display: grid; grid-template-columns: 22px minmax(90px, 200px) 1fr 86px; align-items: center; gap: 10px; padding: 7px 4px; border-radius: 8px; cursor: pointer; }
.topic-row:hover { background: var(--fill); }
.topic-row.sub { cursor: default; padding-left: 30px; grid-template-columns: minmax(90px, 192px) 1fr 86px; }
.topic-row.sub:hover { background: none; }
.topic-row .nm { font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.topic-row.sub .nm { color: var(--ink-2); font-size: 13px; }
.topic-row .trk { height: 8px; border-radius: 4px; background: var(--line-2); overflow: hidden; }
.topic-row .fill { height: 100%; border-radius: 4px; background: var(--p); transition: width .6s var(--ease); }
.topic-row.sub .fill { background: color-mix(in srgb, var(--p) 45%, var(--card)); }
.topic-row .n { text-align: right; font-size: 13px; font-variant-numeric: tabular-nums; color: var(--ink-2); }
.topic-row .n small { color: var(--ink-3); margin-left: 4px; }
.topic-row .st-caret { pointer-events: none; }
.c-sum { display: flex; align-items: center; gap: 8px; margin-top: 8px; padding: 8px 12px; border-radius: 6px; background: var(--line-2); font-size: 12.5px; min-width: 0; }
.c-sum > svg.i { width: 15px; height: 15px; color: var(--ink-3); flex: none; }
.c-sum .sum-path { flex: 1; }
.c-sum.pend { background: var(--warn-soft); color: color-mix(in srgb, var(--warn) 70%, var(--ink)); }
.c-sum.pend > svg.i { color: var(--warn); }
.c-sum.pend > span { flex: 1; }
.seg .cnt.pend { background: var(--warn-soft); color: var(--warn); }

/* ================= 账号安全 ================= */
.set-sec.sec-list { padding-bottom: 14px; }
.sec-hd { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.sec-hd h3 { display: flex; align-items: center; }
.set-sec.sec-list .tb { margin: 0 -22px; width: calc(100% + 44px); }
.sess-list { display: flex; flex-direction: column; gap: 8px; }
.sess { display: flex; align-items: center; gap: 12px; padding: 11px 12px; border-radius: 8px; border: 1px solid var(--line); background: var(--card); }
.sess-ic { width: 36px; height: 36px; border-radius: 6px; background: var(--line-2); color: var(--ink-2); display: grid; place-items: center; flex: none; }
.sess .t { flex: 1; min-width: 0; }
.sess .t b { font-weight: 500; font-size: 13.5px; display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.sess .t > span { font-size: 12.5px; color: var(--ink-3); }
.sec-hd .sub { color: var(--ink-3); font-size: 12.5px; margin: 2px 0 14px; }

/* ---------- 第 1 批：头像图 / 提示音 / 权限 / 黑名单 ---------- */
.av.pic { overflow: visible; }
.av.pic > img { position: absolute; inset: 0; width: 100%; height: 100%; border-radius: 50%; object-fit: cover; pointer-events: none; }
.av.pic .st { z-index: 1; }

/* 个人设置 / 头像 */
.pf-top { display: flex; gap: 14px; align-items: center; margin-bottom: 18px; }
.pf-av { border: 0; background: none; padding: 0; position: relative; border-radius: 50%; cursor: pointer; }
.pf-av > i { position: absolute; right: -2px; bottom: -2px; width: 22px; height: 22px; border-radius: 50%; background: var(--card); box-shadow: 0 1px 4px rgba(20,22,50,.18); display: grid; place-items: center; color: var(--p); }
.pf-av > i svg { width: 13px; height: 13px; }
.pf-av:hover .av { filter: brightness(.94); }
.avp-now { display: flex; gap: 14px; align-items: center; padding: 12px 14px; background: var(--line-2); border-radius: 8px; margin-bottom: 16px; }
.avp-now b { display: block; font-size: 15px; }
.avp-now .muted { font-size: 12.5px; }
.avp-lbl { font-size: 12.5px; color: var(--ink-3); font-weight: 500; margin: 0 0 8px; }
.avp-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(64px, 1fr)); gap: 8px; margin-bottom: 18px; }
.avp-it { border: 0; background: var(--card); border-radius: 8px; padding: 6px 0; display: grid; place-items: center; position: relative; cursor: pointer; box-shadow: inset 0 0 0 1.5px transparent; transition: box-shadow .15s, transform .15s, background .15s; }
.avp-it:hover { background: var(--line-2); transform: translateY(-1px); }
.avp-it.on { box-shadow: inset 0 0 0 2px var(--p); background: var(--p-soft); }
.avp-it .ck { position: absolute; right: 4px; top: 4px; width: 18px; height: 18px; border-radius: 50%; background: var(--p); color: var(--on-p); display: none; place-items: center; }
.avp-it .ck svg { width: 11px; height: 11px; stroke-width: 3; }
.avp-it.on .ck { display: grid; }
.avp-up { display: flex; gap: 12px; align-items: center; padding: 12px 14px; border: 1.5px dashed var(--line); border-radius: 8px; cursor: pointer; color: var(--ink-2); transition: border-color .15s, background .15s; margin-bottom: 8px; }
.avp-up:hover { border-color: var(--p); background: var(--p-soft); color: var(--p); }
.avp-up > svg { width: 22px; height: 22px; flex: none; }
.avp-up b { display: block; font-weight: 500; color: var(--ink); }
.avp-up small { color: var(--ink-3); font-size: 12px; }
.avp-up.busy { opacity: .6; pointer-events: none; }
.crop { display: grid; place-items: center; gap: 14px; padding: 4px 0 10px; }
.crop-view { position: relative; overflow: hidden; border-radius: 8px; background: #1d2033; cursor: grab; touch-action: none; user-select: none; }
.crop-view.drag { cursor: grabbing; }
.crop-view img { position: absolute; left: 0; top: 0; max-width: none; pointer-events: none; }
.crop-ring { position: absolute; inset: 0; border-radius: 50%; box-shadow: 0 0 0 999px rgba(18,19,40,.55); pointer-events: none; outline: 2px solid rgba(255,255,255,.85); outline-offset: -2px; }
.crop-zoom { display: flex; align-items: center; gap: 10px; width: 280px; color: var(--ink-3); }
.crop-zoom input { flex: 1; accent-color: var(--p); }
.crop-zoom svg.sm { width: 14px; height: 14px; }

/* 提示音 */
.ring { display: grid; gap: 2px; }
.ring-row { display: flex; align-items: center; gap: 14px; padding: 12px 0; border-bottom: 1px solid var(--line-2); }
.ring-row:last-child { border-bottom: 0; }
.ring-row .t { flex: 1; min-width: 0; }
.ring-row .t b { display: block; font-weight: 500; }
.ring-row .t span { font-size: 12.5px; color: var(--ink-3); }
.ring-pick { display: flex; gap: 4px; align-items: center; }
.ring-sel { min-width: 190px; justify-content: flex-start; }
.ring-sel span { flex: 1; text-align: left; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ring-sel svg:last-child { width: 14px; height: 14px; color: var(--ink-4); }
.ring-vol { display: flex; align-items: center; gap: 8px; color: var(--ink-3); }
.ring-vol input { width: 150px; accent-color: var(--p); }
.ring-vol b { font-weight: 500; color: var(--ink-2); font-variant-numeric: tabular-nums; min-width: 38px; }

/* 三态：跟随全局 / 单独开 / 单独关 */
.seg.tri button small { color: var(--ink-3); font-weight: 400; margin-left: 1px; }
.seg.tri button.on.yes { background: var(--ok-soft); color: var(--ok); box-shadow: inset 0 0 0 1px rgba(22,163,74,.25); }
.seg.tri button.on.no { background: var(--bad-soft); color: var(--bad); box-shadow: inset 0 0 0 1px rgba(229,72,77,.25); }
.perm-row { display: flex; align-items: center; gap: 16px; padding: 12px 0; border-bottom: 1px solid var(--line-2); }
.perm-row:last-child { border-bottom: 0; }
.perm-row .t { flex: 1; min-width: 0; }
.perm-row .t b { display: block; font-weight: 500; }
.perm-row .t span { font-size: 12.5px; color: var(--ink-3); }
.tri-num { display: flex; gap: 8px; align-items: center; }
.preset-bar { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; padding: 10px 12px; background: var(--line-2); border-radius: 8px; margin-bottom: 6px; font-size: 13px; }
.preset-bar .btn small { color: var(--ink-3); font-weight: 400; margin-left: 4px; }
.perm-admin-tip { display: flex; gap: 10px; align-items: center; padding: 16px; border-radius: 8px; background: var(--p-soft); color: var(--p); font-weight: 500; }
.own-tag { border: 0; cursor: pointer; font: inherit; font-size: 12px; }

/* 权限矩阵 */
.page.wide { max-width: none; }
.pm-sec { padding-bottom: 14px; }
.pm-wrap { overflow-x: auto; margin: 4px -22px 0; padding: 0 22px; }
.pm { border-collapse: separate; border-spacing: 0; font-size: 13px; }
.pm th { font-weight: 500; color: var(--ink-3); font-size: 12px; padding: 8px 6px; border-bottom: 1px solid var(--line); white-space: nowrap; text-align: center; background: var(--card); }
.pm td { padding: 6px; border-bottom: 1px solid var(--line-2); text-align: center; vertical-align: middle; }
.pm tr:last-child td { border-bottom: 0; }
.pm .pm-name { text-align: left; width: 300px; min-width: 300px; max-width: 300px; position: sticky; left: 0; background: var(--card); z-index: 1; padding-left: 0; }
.pm td.pm-name b { display: block; font-weight: 500; color: var(--ink); font-size: 13.5px; }
.pm td.pm-name span { display: block; font-size: 12px; color: var(--ink-3); line-height: 1.45; margin-top: 1px; }
.pm .pm-g { width: 96px; background: var(--p-soft); position: sticky; left: 300px; z-index: 1; }
.pm th.pm-g { color: var(--p); background: var(--p-soft); border-radius: 6px 10px 0 0; }
.pm tr:last-child td.pm-g { border-radius: 0 0 10px 10px; }
.pm .pm-ag { min-width: 68px; }
.pm .pm-ag .av { display: grid; margin: 0 auto 3px; }
.pm .pm-ag span { display: block; max-width: 76px; overflow: hidden; text-overflow: ellipsis; margin: 0 auto; color: var(--ink-2); }
.pm .pm-x { text-align: left; white-space: nowrap; padding-left: 18px; min-width: 150px; }
.pm-cell button { width: 40px; height: 32px; border: 0; border-radius: 9px; background: transparent; display: inline-grid; place-items: center; position: relative; cursor: pointer; transition: background .12s, transform .12s; color: var(--ink-4); }
.pm-cell button:hover { background: var(--line-2); transform: scale(1.06); }
.pm-cell.on button { color: var(--ok); }
.pm-cell button svg { width: 18px; height: 18px; stroke-width: 2.6; }
.pm-cell .dash { width: 12px; height: 2.5px; border-radius: 2px; background: currentColor; display: block; }
.pm-cell.own button { background: var(--warn-soft); box-shadow: inset 0 0 0 1.5px rgba(217,119,6,.35); }
.pm-cell.own.on button { background: var(--ok-soft); box-shadow: inset 0 0 0 1.5px rgba(22,163,74,.35); }
.pm-cell.own.off button { background: var(--bad-soft); box-shadow: inset 0 0 0 1.5px rgba(229,72,77,.3); color: var(--bad); }
.pm-cell button em { position: absolute; top: -7px; right: -9px; font-style: normal; font-size: 10px; line-height: 15px; padding: 0 4px; border-radius: 8px; background: var(--warn); color: #fff; font-weight: 600; transform: scale(.9); }
.pm-cell.num button { width: 46px; color: var(--ink-2); }
.pm-cell.num button b { font-weight: 600; font-variant-numeric: tabular-nums; font-size: 14px; }
.pm-reset { border: 0; background: var(--warn-soft); color: var(--warn); font-size: 12px; padding: 4px 9px; border-radius: 8px; cursor: pointer; font-weight: 500; }
.pm-reset:hover { background: color-mix(in srgb, var(--warn) 22%, var(--card)); }
.pm-none { font-size: 12px; color: var(--ink-4); }
.pm-empty { display: flex; gap: 12px; align-items: center; padding: 14px 16px; border-radius: 8px; background: var(--line-2); margin-bottom: 10px; color: var(--ink-2); }
.pm-empty > svg { width: 22px; height: 22px; color: var(--p); flex: none; }
.pm-empty div { flex: 1; }
.pm-empty b { display: block; }
.pm-empty span { font-size: 12.5px; color: var(--ink-3); }
.pop-num { display: flex; align-items: center; gap: 8px; padding: 6px 10px 8px; font-size: 13px; }
.pop-num .input { width: 70px; height: 30px; }

/* 黑名单 */
.bk-kind { display: grid; gap: 8px; }
.bk-kind button { text-align: left; border: 0; background: var(--card); border-radius: 8px; padding: 11px 14px; box-shadow: inset 0 0 0 1.5px var(--line); cursor: pointer; transition: box-shadow .15s, background .15s; }
.bk-kind button b { display: flex; align-items: center; gap: 6px; font-weight: 500; color: var(--ink); }
.bk-kind button b svg { width: 16px; height: 16px; }
.bk-kind button span { display: block; font-size: 12px; color: var(--ink-3); margin-top: 3px; line-height: 1.5; }
.bk-kind button.on { box-shadow: inset 0 0 0 2px var(--bad); background: var(--bad-soft); }
.bk-kind button.on b { color: var(--bad); }
.bk-kind button:disabled { opacity: .5; cursor: not-allowed; }
.chips { display: flex; gap: 6px; flex-wrap: wrap; }
.chips button { border: 0; background: var(--line-2); color: var(--ink-2); font-size: 12.5px; padding: 5px 11px; border-radius: 8px; cursor: pointer; transition: background .12s; }
.chips button:hover { background: var(--p-soft-2); }
.chips button.on { background: var(--bad); color: #fff; }
.side-blk { display: flex; gap: 10px; align-items: center; margin: 4px 20px 10px; padding: 10px 12px; border-radius: 8px; background: var(--bad-soft); color: var(--bad); }
.side-blk > svg { width: 18px; height: 18px; flex: none; }
.side-blk .t { flex: 1; min-width: 0; }
.side-blk b { display: block; font-size: 13px; }
.side-blk span { font-size: 12px; color: #b4383c; }
.tag svg.i { width: 12px; height: 12px; margin-right: 2px; vertical-align: -1px; }
.c-queued.monitor { background: var(--p-soft); }

/* 第 2 批：文件消息 / 表情 / 询前表单 */
.bb.file { display: flex; align-items: center; gap: 10px; padding: 10px 12px; min-width: 210px; max-width: 280px; text-decoration: none; color: var(--ink) !important; background: var(--card) !important; box-shadow: inset 0 0 0 1px var(--line); white-space: normal; }
a.bb.file:hover { box-shadow: inset 0 0 0 1.5px var(--p); }
.f-ic { width: 36px; height: 42px; border-radius: 6px; flex: none; display: grid; place-items: end center; padding-bottom: 6px; font-size: 9px; font-weight: 700; color: #fff; letter-spacing: .3px; background: #8a90a8; position: relative; clip-path: polygon(0 0, 72% 0, 100% 22%, 100% 100%, 0 100%); }
.f-ic::after { content: ""; position: absolute; right: 0; top: 0; width: 28%; height: 22%; background: rgba(255,255,255,.45); }
.f-pdf { background: #e5484d; } .f-w { background: #2b6cde; } .f-x { background: #1d9a55; } .f-p { background: #e2702b; } .f-z { background: #7a5bd6; }
.f-t { min-width: 0; display: flex; flex-direction: column; }
.f-t b { font-size: 13px; font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.f-t small { font-size: 11.5px; color: var(--ink-3); }
.emoji-grid-d { display: grid; grid-template-columns: repeat(9, 1fr); gap: 1px; padding: 6px; }
.emoji-grid-d button { border: 0; background: transparent; font-size: 20px; height: 34px; border-radius: 8px; cursor: pointer; transition: background .12s, transform .12s; }
.emoji-grid-d button:hover { background: var(--line-2); transform: scale(1.15); }
.form-kv { display: grid; gap: 6px; }
.form-kv div { display: flex; gap: 10px; font-size: 13px; }
.form-kv span { color: var(--ink-3); flex: none; min-width: 64px; }
.form-kv b { font-weight: 500; word-break: break-all; }
.lang-chip { flex: none; font-size: 10.5px; font-weight: 600; line-height: 16px; padding: 0 5px; border-radius: 5px; background: var(--warn-soft); color: var(--warn); margin-left: 4px; }

/* 网站设置：询前表单 / 营业时间 / 自动邀请 / 多语言 */
.modal.xwide { max-width: 860px; }
.dim { opacity: .45; pointer-events: none; filter: grayscale(.4); transition: opacity .2s; }
.check-inline { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; color: var(--ink-2); cursor: pointer; white-space: nowrap; }
.check-inline input { accent-color: var(--p); width: 15px; height: 15px; }
.pc-wrap { display: grid; grid-template-columns: 1fr 250px; gap: 20px; margin-top: 8px; }
.pc-row { display: grid; grid-template-columns: 26px 70px 1fr auto 30px; gap: 8px; align-items: center; padding: 8px 10px; border-radius: 8px; background: var(--line-2); margin-bottom: 6px; }
.pc-row .input { height: 32px; background: var(--card); }
.pc-row .pc-opts { grid-column: 3 / 6; }
.pc-move { display: flex; flex-direction: column; }
.pc-move .icon-btn { width: 24px; height: 16px; border-radius: 5px; }
.pc-move .icon-btn svg { width: 13px; height: 13px; }
.pc-move [data-mv="-1"] svg { transform: rotate(180deg); }
.pc-move .icon-btn:disabled { opacity: .25; }
.pc-type { font-size: 12px; color: var(--p); background: var(--p-soft); border-radius: 7px; padding: 3px 0; text-align: center; font-weight: 500; }
.pc-prev-hd { font-size: 12px; color: var(--ink-3); margin-bottom: 6px; }
.pc-phone { border-radius: 16px; overflow: hidden; box-shadow: 0 6px 24px rgba(20,22,50,.12), 0 0 0 1px var(--line); background: var(--fill); font-size: 12px; }
.pcp-hd { color: #fff; font-weight: 600; padding: 12px 14px; font-size: 13px; }
.pcp-card { background: var(--card); margin: 10px; border-radius: 8px; padding: 12px; box-shadow: 0 2px 10px rgba(20,22,50,.07); }
.pcp-card > b { display: block; font-size: 13px; margin-bottom: 10px; }
.pcp-f { margin-bottom: 9px; }
.pcp-f span { display: block; color: var(--ink-2); margin-bottom: 4px; font-weight: 500; }
.pcp-f em { color: var(--bad); font-style: normal; margin-left: 2px; }
.pcp-f i { display: flex; align-items: center; justify-content: space-between; height: 30px; border-radius: 8px; border: 1px solid var(--line); background: var(--fill); padding: 0 9px; color: var(--ink-4); font-style: normal; }
.pcp-f i.ta { height: 50px; align-items: flex-start; padding-top: 6px; }
.pcp-f u { text-decoration: none; }
.pcp-f s { width: 7px; height: 7px; border-right: 1.5px solid var(--ink-4); border-bottom: 1.5px solid var(--ink-4); transform: rotate(45deg) translateY(-2px); }
.pcp-btn { color: #fff; text-align: center; border-radius: 9px; padding: 8px; font-weight: 600; margin-top: 4px; }
.hr-now { display: flex; align-items: center; gap: 8px; padding: 10px 12px; background: var(--line-2); border-radius: 8px; font-size: 13px; margin: 6px 0 14px; color: var(--ink-2); }
.hr-now svg { width: 16px; height: 16px; color: var(--p); }
.hr-list { display: grid; gap: 4px; }
.hr-row { display: flex; align-items: center; gap: 10px; height: 42px; padding: 0 12px; border-radius: 6px; background: var(--card); box-shadow: inset 0 0 0 1px var(--line-2); }
.hr-row b { width: 36px; font-weight: 500; }
.hr-row.off b { color: var(--ink-3); }
.hr-row .input { width: 110px; height: 32px; }
.switch.sm { width: 34px; height: 20px; }
.switch.sm i::after { width: 14px; height: 14px; }
.switch.sm input:checked + i::after { transform: translateX(14px); }
.hr-quick { display: flex; gap: 6px; flex-wrap: wrap; margin-top: 10px; }
.iv-prev { margin-top: 4px; }
.iv-stage { position: relative; height: 150px; border-radius: 8px; background: linear-gradient(135deg, var(--fill), var(--line)); overflow: hidden; box-shadow: inset 0 0 0 1px var(--line); }
.iv-tip { position: absolute; right: 18px; bottom: 82px; max-width: 250px; background: var(--card); border-radius: 8px; padding: 10px 30px 10px 13px; box-shadow: 0 10px 30px rgba(20,20,60,.16); font-size: 13px; animation: modalIn .4s var(--ease); }
.iv-tip b { display: block; font-weight: 600; }
.iv-tip span { color: var(--ink-2); }
.iv-tip i { position: absolute; top: 6px; right: 9px; font-style: normal; color: var(--ink-4); }
.iv-btn { position: absolute; right: 18px; bottom: 16px; width: 52px; height: 52px; border-radius: 50%; box-shadow: 0 8px 20px rgba(20,20,60,.22); }
.lg-box { border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line); margin-bottom: 8px; padding: 0 14px; }
.lg-box summary { display: flex; align-items: center; gap: 10px; height: 46px; cursor: pointer; list-style: none; }
.lg-box summary::-webkit-details-marker { display: none; }
.lg-box summary .muted { font-size: 12.5px; flex: 1; }
.lg-box summary svg { width: 16px; height: 16px; color: var(--ink-4); transition: transform .2s; }
.lg-box[open] summary svg { transform: rotate(180deg); }
.lg-row { display: grid; grid-template-columns: 110px 1fr; gap: 10px; align-items: center; margin-bottom: 8px; font-size: 13px; color: var(--ink-2); }
.lg-row .input { height: 34px; }
.lg-box[open] { padding-bottom: 6px; }
@media (max-width: 900px) { .pc-wrap { grid-template-columns: 1fr; } }
.grp-chip { flex: none; font-size: 11px; font-weight: 500; line-height: 17px; padding: 0 6px; border-radius: 6px; margin-left: 4px; color: var(--gc); background: color-mix(in srgb, var(--gc) 12%, var(--card)); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--gc) 25%, transparent); white-space: nowrap; }

/* 分组与路由 */
.grp-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 12px; margin-bottom: 14px; }
.grp-card { border-radius: 8px; padding: 12px 14px; box-shadow: inset 0 0 0 1px var(--line); cursor: pointer; transition: box-shadow .15s, transform .15s; background: var(--card); position: relative; overflow: hidden; }
.grp-card::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 4px; background: var(--gc); }
.grp-card:hover { box-shadow: inset 0 0 0 1.5px var(--gc), 0 6px 18px rgba(20,22,50,.08); transform: translateY(-1px); }
.grp-card .hd { display: flex; align-items: center; gap: 8px; }
.grp-card .hd b { flex: 1; font-size: 14.5px; }
.grp-card .sw { width: 10px; height: 10px; border-radius: 3px; background: var(--gc); }
.grp-card .mem { display: flex; gap: 0; margin: 10px 0 8px; min-height: 28px; align-items: center; }
.grp-card .mem .av { margin-right: -5px; box-shadow: 0 0 0 2px var(--card); }
.grp-card .mem .more { font-size: 12px; color: var(--ink-3); margin-left: 10px; }
.grp-card .ft { display: flex; justify-content: space-between; font-size: 12px; color: var(--ink-2); }
.grp-empty { grid-column: 1 / -1; display: flex; gap: 12px; align-items: center; padding: 14px 16px; border-radius: 8px; background: var(--line-2); }
.grp-empty > svg { width: 22px; height: 22px; color: var(--p); flex: none; }
.grp-empty b { display: block; }
.grp-empty span { font-size: 12.5px; color: var(--ink-3); }
.rule-list { display: grid; gap: 8px; margin-bottom: 14px; }
.rule { display: flex; gap: 12px; align-items: center; padding: 12px 14px; border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line); background: var(--card); }
.rule.off { opacity: .55; }
.rule .no { width: 26px; height: 26px; border-radius: 8px; background: var(--p-soft); color: var(--p); display: grid; place-items: center; font-weight: 600; font-size: 13px; flex: none; }
.rule .no svg { width: 14px; height: 14px; }
.rule .t { flex: 1; min-width: 0; }
.rule .t > b { font-weight: 500; }
.rule .cond { font-size: 12.5px; color: var(--ink-2); margin-top: 2px; }
.rule .cond i { font-style: normal; color: var(--p); font-weight: 500; margin: 0 2px; }
.rule .to { font-size: 12.5px; display: flex; align-items: center; gap: 4px; margin-top: 4px; flex-wrap: wrap; }
.rule .to > svg { width: 13px; height: 13px; color: var(--ink-4); }
.rule .acts { display: flex; gap: 4px; align-items: center; }
.rule .acts [data-mv="-1"] svg { transform: rotate(180deg); }
.rule .acts .icon-btn:disabled { opacity: .25; }
.rule.fallback { background: var(--line-2); box-shadow: none; }
.rule.fallback .no { background: var(--card); color: var(--ok); }
.rule-empty { padding: 18px; text-align: center; font-size: 13px; color: var(--ink-3); border: 1.5px dashed var(--line); border-radius: 8px; }
.rcond { padding: 12px 14px 2px; border-radius: 8px; background: var(--line-2); margin-bottom: 16px; }
.rc-hd { font-weight: 600; font-size: 13px; margin-bottom: 10px; }
.rc-hd .muted { font-weight: 400; margin-left: 6px; }
.rcond .input, .rcond .select { background: var(--card); }
.sim { display: grid; grid-template-columns: 140px 1fr 110px 150px 130px auto; gap: 8px; margin-bottom: 12px; }
.sim-out { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 14px 16px; border-radius: 8px; background: var(--line-2); margin-bottom: 14px; }
.sim-out.hit { background: var(--p-soft); }
.sim-out > svg { width: 16px; height: 16px; color: var(--ink-4); }
.sim-out .step span { display: block; font-size: 11.5px; color: var(--ink-3); }
.sim-out .step b { font-size: 14px; }
.sim-out .step small { display: block; font-size: 11.5px; color: var(--warn); }
.sim-out .also { width: 100%; font-size: 12px; color: var(--ink-3); }
@media (max-width: 1100px) { .sim { grid-template-columns: 1fr 1fr; } }

/* 第 4 批：撤回 / 敏感词 / 浏览轨迹 */
.recall-btn { border: 0; background: none; padding: 0; font: inherit; color: var(--p); cursor: pointer; }
.recall-btn:hover { text-decoration: underline; }
.m-sys.recall { flex-direction: column; align-items: center; gap: 4px; }
.m-sys.recall span { background: transparent; color: var(--ink-3); }
.bb.recalled { background: var(--fill) !important; color: var(--ink-3) !important; text-decoration: line-through; text-decoration-color: rgba(0,0,0,.25); box-shadow: inset 0 0 0 1px var(--line) !important; max-width: 70%; font-size: 13px; }
.flag-tip { display: inline-flex; align-items: center; gap: 4px; margin-top: 4px; font-size: 12px; color: var(--bad); background: var(--bad-soft); border-radius: 7px; padding: 2px 8px; }
.flag-tip svg { width: 13px; height: 13px; }
.m:not(.me) .bb + .flag-tip { align-self: flex-start; }
.word-hint { display: none; align-items: center; gap: 6px; font-size: 12.5px; padding: 6px 10px; border-radius: 8px; margin: 0 0 4px; }
.word-hint.bad { display: flex; background: var(--bad-soft); color: var(--bad); }
.word-hint.warn { display: flex; background: var(--warn-soft); color: var(--warn); }
.word-hint svg { width: 14px; height: 14px; }
.trail { position: relative; padding-left: 14px; }
.trail::before { content: ""; position: absolute; left: 4px; top: 6px; bottom: 6px; width: 1.5px; background: var(--line); }
.trail-it { position: relative; display: flex; padding: 4px 0; }
.trail-it > i { position: absolute; left: -14px; top: 9px; width: 9px; height: 9px; border-radius: 50%; background: var(--card); box-shadow: inset 0 0 0 2px var(--ink-4); }
.trail-it.now > i { box-shadow: inset 0 0 0 2px var(--ok); background: var(--ok-soft); }
.trail-it .t { min-width: 0; }
.trail-it a { display: block; font-size: 13px; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 230px; text-decoration: none; }
.trail-it a:hover { color: var(--p); }
.trail-it small { font-size: 11.5px; color: var(--ink-3); }

/* 考勤 / 操作日志 / 敏感词 */
.at-line { position: relative; height: 14px; border-radius: 4px; background: var(--line-2); overflow: hidden; }
.at-line i { position: absolute; top: 0; bottom: 0; border-radius: 2px; min-width: 2px; }
.at-ticks { position: relative; height: 14px; font-size: 10px; color: var(--ink-4); }
.at-ticks span { position: absolute; transform: translateX(-50%); top: 2px; }
.at-ticks span:first-child { transform: none; } .at-ticks span:last-child { transform: translateX(-100%); }
.at-legend { display: flex; gap: 16px; align-items: center; padding: 10px 16px; font-size: 12.5px; color: var(--ink-2); border-top: 1px solid var(--line-2); }
.at-legend i { display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 5px; vertical-align: -1px; }
.op-detail { font-size: 12.5px; color: var(--ink-2); max-width: 420px; }
.tag.op-security, .tag.op-words { background: var(--bad-soft); color: var(--bad); }
.tag.op-export { background: var(--warn-soft); color: var(--warn); }
.tag.op-team, .tag.op-setting { background: var(--p-soft); color: var(--p); }
.pager { display: flex; gap: 4px; align-items: center; justify-content: flex-end; margin-top: 12px; }
.pager .muted { margin-right: auto; font-size: 13px; }
.wd-add { display: flex; gap: 8px; align-items: center; margin-bottom: 12px; }
.wd-add .input { max-width: 260px; }
.wd-list { display: flex; flex-wrap: wrap; gap: 6px; padding-bottom: 14px; }
.wd-chip { display: inline-flex; align-items: center; gap: 6px; padding: 4px 4px 4px 10px; border-radius: 9px; font-size: 13px; cursor: pointer; background: var(--line-2); user-select: none; transition: background .12s; }
.wd-chip em { font-style: normal; font-size: 11px; padding: 0 5px; border-radius: 5px; line-height: 17px; }
.wd-chip.block em { background: var(--bad); color: #fff; }
.wd-chip.mask em { background: var(--ink-3); color: #fff; }
.wd-chip.flag em { background: var(--warn); color: #fff; }
.wd-chip button { border: 0; background: none; width: 20px; height: 20px; border-radius: 6px; display: grid; place-items: center; color: var(--ink-3); cursor: pointer; }
.wd-chip button:hover { background: rgba(0,0,0,.07); color: var(--bad); }
.wd-chip button svg { width: 12px; height: 12px; }
.wd-out { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin: 12px 0 14px; }
.wd-out > div { padding: 12px 14px; border-radius: 8px; background: var(--line-2); }
.wd-out span { display: block; font-size: 12px; color: var(--ink-3); margin-bottom: 4px; }
.wd-out b { font-weight: 500; word-break: break-all; }
.wd-out small { display: block; font-size: 12px; color: var(--ink-3); margin-top: 4px; }
/* 管理端导航按钮多：矮屏幕上缩小间距，保证头像不被挤出去 */
@media (max-height: 840px) { .rail-nav { gap: 2px; } .rail-btn { height: 38px; } .rail-sep { margin: 2px 0; } }
@media (max-height: 720px) { .rail-btn { height: 33px; width: 40px; } .rail-logo { transform: scale(.85); } }

/* ---------- 深色模式补充：少数写死的浅色 ---------- */
:root[data-theme="dark"] img { color-scheme: light; }
:root[data-theme="dark"] .bb.file, :root[data-theme="dark"] .bubble.file { background: var(--fill) !important; }
:root[data-theme="dark"] .m.me .bb a { color: var(--on-p); }
:root[data-theme="dark"] .ill { filter: saturate(.9); }
:root[data-theme="dark"] .site-chip, :root[data-theme="dark"] .grp-chip { background: color-mix(in srgb, var(--sc, var(--gc)) 18%, var(--card)); }

/* =================== UI 升级：接线端 =================== */
/* 顶部工作条 */
.wbar { height: 50px; flex: none; display: flex; align-items: center; gap: 4px; padding: 0 14px 0 12px; background: var(--card); border-bottom: 1px solid var(--line); }
.wb-st { display: inline-flex; align-items: center; gap: 7px; height: 32px; padding: 0 10px 0 12px; border-radius: 9px; border: 0; font-weight: 600; font-size: 13px; background: var(--ok-soft); color: var(--ok); margin-right: 6px; }
.wb-st i { width: 8px; height: 8px; border-radius: 50%; background: currentColor; box-shadow: 0 0 0 3px color-mix(in srgb, currentColor 22%, transparent); }
.wb-st svg { width: 14px; height: 14px; opacity: .7; }
.wb-st.wst-busy { background: var(--warn-soft); color: var(--warn); }
.wb-st.wst-away, .wb-st.wst-offline { background: var(--fill); color: var(--ink-3); }
.wb-st:hover { filter: brightness(.97); }
.wb-kpi { display: flex; align-items: center; gap: 7px; padding: 0 14px; height: 26px; border-left: 1px solid var(--line); font-size: 12.5px; color: var(--ink-3); white-space: nowrap; }
.wb-kpi b { font-size: 15px; color: var(--ink); font-variant-numeric: tabular-nums; font-weight: 600; }
.wb-kpi b small { font-size: 12px; color: var(--ink-3); font-weight: 500; }
.wb-load { width: 46px; height: 5px; border-radius: 3px; background: var(--line-2); overflow: hidden; }
.wb-load i { display: block; height: 100%; background: var(--p); border-radius: 3px; transition: width .3s; }
.wb-sp { flex: 1; }
.wb-q { display: flex; align-items: center; gap: 8px; height: 34px; padding: 0 4px 0 12px; border-radius: 6px; background: var(--fill); font-size: 13px; color: var(--ink-3); margin-right: 8px; white-space: nowrap; }
.wb-q svg { width: 16px; height: 16px; }
.wb-q.on { background: var(--warn-soft); color: color-mix(in srgb, var(--warn) 80%, var(--ink)); }
.wb-q.on b { color: var(--warn); font-variant-numeric: tabular-nums; }
.wb-q .btn { height: 26px; }
.wb-search { display: flex; align-items: center; gap: 8px; height: 34px; width: 260px; padding: 0 8px 0 11px; border-radius: 6px; border: 0; background: var(--fill); color: var(--ink-3); font-size: 13px; cursor: text; transition: box-shadow .15s; }
.wb-search:hover { box-shadow: inset 0 0 0 1px var(--line); }
.wb-search span:first-of-type { flex: 1; text-align: left; }
.wb-search svg { width: 16px; height: 16px; }
@media (max-width: 1280px) { .wb-search { width: 180px; } .wb-search span:first-of-type { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; } }
@media (max-width: 1120px) { .wb-kpi:nth-of-type(4), .wb-kpi:nth-of-type(5) { display: none; } }

/* 顶部提醒横条：聊天区上方，只保留一条 */
.nbar-wrap { position: absolute; top: 12px; left: 50%; transform: translateX(-50%); z-index: 60; display: flex; flex-direction: column; gap: 8px; width: min(560px, calc(100% - 40px)); pointer-events: none; }
.main:has(.wbar) .nbar-wrap { top: 60px; }
.main:has(.chats) .nbar-wrap { top: 124px; left: calc(316px + (100% - 628px) / 2); width: min(560px, calc(100% - 700px)); }
.main:has(.chats.no-side) .nbar-wrap { left: calc(316px + (100% - 316px) / 2); width: min(560px, calc(100% - 380px)); }
.nbar { pointer-events: auto; display: flex; align-items: center; gap: 10px; padding: 8px 8px 8px 12px; border-radius: 8px; background: var(--card); box-shadow: var(--shadow-m), inset 0 0 0 1px var(--line); cursor: pointer; animation: nbarIn .3s var(--ease); }
.nbar.new { box-shadow: var(--shadow-m), inset 3px 0 0 var(--p); }
.nbar.leave { box-shadow: var(--shadow-m), inset 3px 0 0 var(--info); }
.nbar .t { flex: 1; min-width: 0; display: flex; gap: 8px; align-items: baseline; }
.nbar .t b { font-size: 13px; white-space: nowrap; }
.nbar .t span { font-size: 13px; color: var(--ink-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.nbar > svg.i { width: 18px; height: 18px; color: var(--p); margin-left: 2px; }
.nbar.perm { cursor: default; }
.nbar.out { animation: nbarOut .2s forwards; }
@keyframes nbarIn { from { opacity: 0; transform: translateY(-8px); } to { opacity: 1; transform: none; } }
@keyframes nbarOut { to { opacity: 0; transform: translateY(-6px); } }

/* Ctrl+K 搜索 */
.sp-mask { position: fixed; inset: 0; z-index: 300; background: rgba(10,14,18,.32); backdrop-filter: blur(2px); display: flex; justify-content: center; align-items: flex-start; padding-top: 12vh; animation: fade .15s ease; }
.sp-box { width: min(620px, calc(100vw - 40px)); background: var(--card); border-radius: 10px; box-shadow: var(--shadow-l); overflow: hidden; animation: modalIn .25s var(--ease); }
.sp-in { display: flex; align-items: center; gap: 10px; padding: 0 14px; height: 54px; border-bottom: 1px solid var(--line); }
.sp-in svg { width: 19px; height: 19px; color: var(--ink-3); }
.sp-in input { flex: 1; border: 0; outline: none; background: none; font-size: 15px; }
.sp-res { max-height: 52vh; overflow-y: auto; padding: 6px; }
.sp-it { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 6px; cursor: pointer; }
.sp-it.on, .sp-it:hover { background: var(--p-soft); }
.sp-it .t { flex: 1; min-width: 0; }
.sp-it b { display: flex; align-items: center; gap: 6px; font-size: 13.5px; font-weight: 500; }
.sp-it b em { font-style: normal; font-size: 11px; padding: 0 6px; line-height: 17px; border-radius: 5px; background: var(--fill); color: var(--ink-3); font-weight: 500; }
.sp-it b em.active { background: var(--ok-soft); color: var(--ok); }
.sp-it b em.queued { background: var(--warn-soft); color: var(--warn); }
.sp-it .t span { display: block; font-size: 12.5px; color: var(--ink-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sp-it small { font-size: 11.5px; color: var(--ink-4); }
.sp-empty { padding: 28px 16px; text-align: center; font-size: 13px; color: var(--ink-3); }
.sp-ft { display: flex; gap: 6px; align-items: center; padding: 9px 14px; border-top: 1px solid var(--line-2); font-size: 12px; color: var(--ink-3); }
.sp-ft .kbd { margin-left: 8px; } .sp-ft .kbd:first-child { margin-left: 0; }

/* 会话列表：三行 */
.clist-hd .seg button { padding: 0 4px; font-size: 12.5px; gap: 4px; }
.citem { align-items: flex-start; }
.citem .l1 .nm { flex: 0 1 auto; }
.citem .l1 > .tm, .citem .l1 > .wtimer { margin-left: auto; }
.wtimer { flex: none; font-size: 11.5px; font-weight: 600; font-variant-numeric: tabular-nums; color: var(--ink-3); background: var(--fill); padding: 0 6px; border-radius: 6px; line-height: 18px; }
.wtimer.warn { color: var(--warn); background: var(--warn-soft); }
.wtimer.bad { color: var(--bad); background: var(--bad-soft); animation: pulseBad 2s ease-in-out infinite; }
@keyframes pulseBad { 50% { box-shadow: 0 0 0 3px color-mix(in srgb, var(--bad) 18%, transparent); } }
.citem .l3 { display: flex; gap: 5px; align-items: center; margin-top: 5px; flex-wrap: nowrap; overflow: hidden; }
.citem .l3 .site-chip, .citem .l3 .grp-chip { margin-left: 0; }
.ctag { flex: none; font-size: 11px; line-height: 17px; padding: 0 6px; border-radius: 6px; background: var(--p-soft); color: var(--p-2); }
.cmeta { flex: none; font-size: 11px; color: var(--ink-3); }
.citem .accept { bottom: auto; top: 30px; }
.kbd-s { font-size: 10.5px; font-weight: 500; opacity: .6; margin-left: 4px; font-family: ui-monospace, Menlo, monospace; }

/* 推荐回复 */
.rec { display: flex; align-items: center; gap: 6px; padding: 2px 2px 8px; flex-wrap: wrap; }
.rec-l { display: inline-flex; align-items: center; gap: 4px; font-size: 12px; color: var(--ink-3); }
.rec-l svg { width: 14px; height: 14px; color: var(--p); }
.rec button[data-rq] { border: 0; background: var(--p-soft); color: var(--p-2); font-size: 12.5px; padding: 4px 10px; border-radius: 8px; cursor: pointer; max-width: 200px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; transition: background .12s; }
.rec button[data-rq]:hover { background: var(--p-soft-2); }
.rec-x { border: 0; background: none; color: var(--ink-4); width: 22px; height: 22px; border-radius: 6px; display: grid; place-items: center; margin-left: auto; cursor: pointer; }
.rec-x:hover { background: var(--fill); color: var(--ink-2); }
.rec-x svg { width: 13px; height: 13px; }

/* 右栏：访客信息卡 + 分页 */
.side { display: flex; flex-direction: column; }
.vcard { padding: 14px 16px 12px; border-bottom: 1px solid var(--line-2); flex: none; }
.vc-hd { display: flex; gap: 10px; align-items: center; margin-bottom: 10px; }
.vc-hd .t { min-width: 0; flex: 1; }
.vc-name { font-weight: 600 !important; font-size: 15px !important; padding: 2px 6px !important; margin: -2px -6px 0 !important; width: 100%; }
.vc-hd .t > span { display: block; font-size: 12px; color: var(--ink-3); }
.vc-kv { display: grid; grid-template-columns: 58px 1fr; gap: 6px 8px; margin: 0 0 10px; font-size: 12.5px; }
.vc-kv dt { color: var(--ink-3); }
.vc-kv dd { margin: 0; min-width: 0; display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.vc-kv dd .clamp { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 100%; }
.vc-contact .inline-edit { flex: 1; min-width: 0; padding: 1px 6px; margin: -1px -6px; font-size: 12.5px; }
.icon-btn.xs { width: 22px; height: 22px; border-radius: 6px; }
.icon-btn.xs svg { width: 13px; height: 13px; }
.vcard .tags-box { margin: 0; }
.stabs { display: flex; gap: 2px; padding: 0 10px; border-bottom: 1px solid var(--line); flex: none; position: sticky; top: 0; background: var(--card); z-index: 2; }
.stabs button { flex: 1; border: 0; background: none; padding: 10px 4px 9px; font-size: 13px; color: var(--ink-3); font-weight: 500; position: relative; display: inline-flex; justify-content: center; align-items: center; gap: 4px; }
.stabs button:hover { color: var(--ink); }
.stabs button.on { color: var(--p); }
.stabs button.on::after { content: ""; position: absolute; left: 12px; right: 12px; bottom: -1px; height: 2px; border-radius: 2px; background: var(--p); }
.stabs i { font-style: normal; font-size: 10.5px; min-width: 16px; height: 16px; border-radius: 8px; background: var(--fill); color: var(--ink-3); display: inline-grid; place-items: center; padding: 0 4px; }
.stabs i.warn { background: var(--warn); color: #fff; }
.spane .side-sec h4 { margin-bottom: 8px; }
#vNote { width: 100%; min-height: 54px; }
.sqr { padding: 12px 12px 10px; }
.sqr .input { height: 32px; }
.sqr-cats { display: flex; gap: 4px; flex-wrap: wrap; margin: 8px 0; }
.sqr-cats button { border: 0; background: var(--fill); color: var(--ink-2); font-size: 12px; padding: 3px 9px; border-radius: 8px; cursor: pointer; }
.sqr-cats button.on { background: var(--p); color: var(--on-p); }
.sqr-list { display: grid; gap: 6px; }
.sqr-it { padding: 9px 10px; border-radius: 6px; box-shadow: inset 0 0 0 1px var(--line); cursor: pointer; user-select: none; transition: box-shadow .12s, background .12s; }
.sqr-it:hover { box-shadow: inset 0 0 0 1.5px var(--p); background: var(--p-soft); }
.sqr-it b { display: flex; align-items: center; gap: 6px; font-size: 13px; font-weight: 500; }
.sqr-it b em { font-style: normal; font-size: 10.5px; color: var(--ink-3); background: var(--fill); border-radius: 4px; padding: 0 5px; margin-left: auto; font-weight: 400; }
.sqr-it span { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; font-size: 12.5px; color: var(--ink-3); margin-top: 2px; }
.sqr-tip { font-size: 11.5px; color: var(--ink-4); text-align: center; margin-top: 10px; }

/* =================== UI 升级：管理端数据概览实时区 =================== */
.rt-alerts { display: grid; gap: 8px; margin-bottom: 14px; }
.rt-alert { display: flex; align-items: center; gap: 10px; padding: 10px 10px 10px 14px; border-radius: 8px; font-size: 13.5px; cursor: pointer; }
.rt-alert.bad { background: var(--bad-soft); color: var(--bad); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--bad) 25%, transparent); }
.rt-alert.warn { background: var(--warn-soft); color: color-mix(in srgb, var(--warn) 85%, var(--ink)); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--warn) 25%, transparent); }
.rt-alert span { flex: 1; font-weight: 500; }
.rt-alert svg { width: 18px; height: 18px; flex: none; }
.rt-hd { display: flex; align-items: center; gap: 10px; margin: 0 0 10px; }
.rt-hd h3 { margin: 0; font-size: 15px; }
.rt-live { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; color: var(--ink-3); }
.rt-live i { width: 7px; height: 7px; border-radius: 50%; background: var(--ok); animation: rtPulse 2s ease-in-out infinite; }
@keyframes rtPulse { 50% { box-shadow: 0 0 0 4px color-mix(in srgb, var(--ok) 20%, transparent); } }
.rt-kpis { display: grid; grid-template-columns: repeat(6, 1fr); gap: 12px; margin-bottom: 16px; }
.rt-k { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 14px 16px; position: relative; overflow: hidden; }
.rt-k > span { font-size: 12.5px; color: var(--ink-3); }
.rt-k > b { display: block; font-size: 26px; font-weight: 700; margin: 4px 0 2px; font-variant-numeric: tabular-nums; letter-spacing: -.5px; }
.rt-k > b small { font-size: 14px; color: var(--ink-3); font-weight: 500; letter-spacing: 0; }
.rt-k > em { font-style: normal; font-size: 12px; color: var(--ink-3); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rt-k em b.up { color: var(--ok); } .rt-k em b.down { color: var(--bad); }
.rt-k.warn { box-shadow: var(--shadow-s), inset 0 3px 0 var(--warn); } .rt-k.warn > b { color: var(--warn); }
.rt-k.bad { box-shadow: var(--shadow-s), inset 0 3px 0 var(--bad); } .rt-k.bad > b { color: var(--bad); }
.rt-load { margin-bottom: 22px; }
.rt-list { display: grid; grid-template-columns: repeat(auto-fill, minmax(420px, 1fr)); gap: 4px 28px; margin-top: 10px; }
.rt-a { display: grid; grid-template-columns: 28px 90px 44px 1fr 40px 64px 40px; gap: 10px; align-items: center; padding: 7px 0; border-bottom: 1px solid var(--line-2); font-size: 13px; }
.rt-a b { font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.rt-a .st { font-size: 12px; color: var(--ink-3); }
.rt-a .bar { height: 7px; border-radius: 4px; background: var(--line-2); overflow: hidden; }
.rt-a .bar i { display: block; height: 100%; border-radius: 4px; background: var(--p); transition: width .4s; }
.rt-a .bar i.high { background: var(--warn); } .rt-a .bar i.full { background: var(--bad); }
.rt-a .n { font-variant-numeric: tabular-nums; font-weight: 600; text-align: right; }
.rt-a .t { font-size: 12px; color: var(--ink-3); text-align: right; }
.rt-a.off { opacity: .55; }
@media (max-width: 1300px) { .rt-kpis { grid-template-columns: repeat(3, 1fr); } }

/* =================== 管理端：分组导航 =================== */
.app:has(.rail.wide) { grid-template-columns: 208px 1fr; transition: grid-template-columns .2s var(--ease); }
.app:has(.rail.wide.mini) { grid-template-columns: 68px 1fr; }
.rail.wide { align-items: stretch; padding: 12px 10px; gap: 1px; overflow-y: auto; overflow-x: hidden; scrollbar-width: none; }
.rail.wide::-webkit-scrollbar { display: none; }
.rail.wide .rail-logo { width: auto; height: 40px; margin: 0 0 8px; display: flex; align-items: center; gap: 10px; padding: 0 4px; place-items: initial; }
.rail-brand { flex: 1; color: #fff; font-weight: 600; font-size: 15px; line-height: 1.2; white-space: nowrap; }
.rail-brand small { display: block; font-size: 11px; color: var(--rail-ink); font-weight: 400; }
.rail-fold { color: var(--rail-ink); }
.rail-fold:hover { background: rgba(255,255,255,.08); color: #fff; }
.rail.wide .rail-nav { gap: 1px; }
.rail-grp { font-size: 11px; color: var(--rail-ink); opacity: .7; letter-spacing: .5px; padding: 12px 10px 4px; white-space: nowrap; }
.rail-grp:first-child { padding-top: 2px; }
.rail.wide .rail-btn { width: 100%; height: 36px; display: flex; align-items: center; justify-content: flex-start; gap: 10px; padding: 0 10px; border-radius: 9px; font-size: 13.5px; }
.rail.wide .rail-btn svg.i { width: 18px; height: 18px; flex: none; }
.rail.wide .rail-btn .lbl { flex: 1; text-align: left; white-space: nowrap; overflow: hidden; }
.rail.wide .rail-btn .badge { position: static; box-shadow: none; }
.rail.wide .rail-btn .tip { display: none; }
.rail.wide .rail-btn.on { box-shadow: none; }
.rail-btn .lbl { display: none; }
.rail.wide .rail-btn .lbl { display: block; }
.rail.wide .rail-switch { margin-top: 8px; }
.rail.wide .rail-me { display: flex; align-items: center; gap: 10px; padding: 6px 8px; margin-top: 4px; text-align: left; border-radius: 6px; }
.rail-me .me-t { display: none; }
.rail.wide .rail-me .me-t { display: block; min-width: 0; color: #fff; }
.rail-me .me-t b { display: block; font-size: 13px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.rail-me .me-t small { font-size: 11px; color: var(--rail-ink); }
/* 收起：只显示图标，鼠标移上去显示名字 */
.rail.wide.mini { align-items: center; padding: 12px 0; }
.rail.wide.mini .rail-logo { flex-direction: column; height: auto; padding: 0; gap: 6px; }
.rail.wide.mini .rail-brand, .rail.wide.mini .lbl, .rail.wide.mini .me-t { display: none !important; }
.rail.wide.mini .rail-grp { font-size: 0; padding: 6px 0 0; } .rail.wide.mini .rail-grp::before { content: ""; display: block; width: 24px; height: 1px; background: rgba(255,255,255,.1); margin: 4px auto; }
.rail.wide.mini .rail-grp:first-child::before { display: none; }
.rail.wide.mini .rail-btn { width: 44px; height: 38px; justify-content: center; padding: 0; }
.rail.wide.mini .rail-btn .badge { position: absolute; top: 2px; right: 2px; }
.rail.wide.mini .rail-btn .tip { display: block; }
.rail.wide.mini .rail-me { padding: 4px; }
.rail.wide.mini { overflow: visible; }
@media (max-height: 760px) { .rail.wide .rail-btn { height: 32px; } .rail-grp { padding-top: 8px; } }

/* =================== 网站设置整页 =================== */
.sp-page { flex: 1; min-height: 0; display: flex; flex-direction: column; }
.sp-top { display: flex; align-items: center; gap: 12px; padding: 14px 24px; background: var(--card); border-bottom: 1px solid var(--line); flex: none; }
.sp-back { display: inline-flex; align-items: center; gap: 2px; font-size: 13px; color: var(--ink-3); text-decoration: none; }
.sp-back svg { width: 15px; height: 15px; transform: rotate(180deg); }
.sp-back:hover { color: var(--p); }
.sp-top h1 { margin: 0; font-size: 18px; }
.sp-acts { margin-left: auto; display: flex; gap: 8px; }
.sp-body { flex: 1; min-height: 0; display: grid; grid-template-columns: minmax(0, 1fr) 430px; }
.sp-nav { padding: 14px 10px; border-right: 1px solid var(--line); background: var(--card); overflow-y: auto; }
.sp-grp { font-size: 11.5px; color: var(--ink-3); padding: 12px 10px 4px; letter-spacing: .5px; }
.sp-grp:first-child { padding-top: 2px; }
.sp-nav button { display: flex; align-items: center; width: 100%; border: 0; background: none; text-align: left; height: 34px; padding: 0 10px; border-radius: 8px; font-size: 13.5px; color: var(--ink-2); }
.sp-nav button:hover { background: var(--hover); color: var(--ink); }
.sp-nav button.on { background: var(--p-soft); color: var(--p); font-weight: 500; }
.sp-flag { margin-left: auto; width: 6px; height: 6px; border-radius: 50%; background: transparent; }
.sp-flag.on { background: var(--ok); }
.sp-form { overflow-y: auto; padding: 22px 28px 90px; }
.sp-form .mpane { max-width: 720px; }
.sp-sec-hd { margin-bottom: 16px; }
.sp-sec-hd h2 { margin: 0; font-size: 17px; }
.sp-sec-hd p { margin: 4px 0 0; font-size: 13px; color: var(--ink-3); }
.sp-prev { border-left: 1px solid var(--line); background: var(--fill); display: flex; flex-direction: column; align-items: center; padding: 14px 16px; overflow-y: auto; }
.sp-prev-hd { width: 100%; max-width: 380px; display: flex; align-items: center; gap: 8px; margin-bottom: 10px; }
.sp-prev-hd b { font-size: 13px; flex: 1; }
.seg.sm button { height: 24px; font-size: 12px; padding: 0 8px; }
.sp-phone { width: 380px; height: min(640px, calc(100vh - 210px)); min-height: 480px; border-radius: 18px; overflow: hidden; box-shadow: var(--shadow-l), 0 0 0 1px var(--line); background: #fff; flex: none; }
.sp-phone iframe { width: 100%; height: 100%; border: 0; display: block; }
.sp-prev-tip { display: flex; gap: 6px; align-items: center; font-size: 12px; color: var(--ink-3); margin-top: 10px; }
.sp-prev-tip svg { width: 14px; height: 14px; }
.sp-save { margin: 0; position: fixed; left: auto; right: 0; bottom: 0; width: auto; }
.app:has(.sp-page) .sp-save { left: 272px; }
.app.sub-off:has(.sp-page) .sp-save { left: 68px; }
@media (max-width: 1280px) { .sp-body { grid-template-columns: minmax(0, 1fr) 400px; } .sp-phone { width: 360px; } }
/* 横幅编辑 */
.bn-ed { border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line); background: var(--card); padding: 12px 14px 4px; margin-bottom: 10px; }
.bn-ed.off { opacity: .65; }
.bn-ed-hd { display: flex; align-items: center; gap: 8px; margin-bottom: 12px; }
.bn-ed-hd .sp { flex: 1; }
.bn-ed-hd [data-mv="-1"] svg { transform: rotate(90deg); } .bn-ed-hd [data-mv="1"] svg { transform: rotate(-90deg); }
.bn-ed-hd .icon-btn:disabled { opacity: .25; }
.bn-tpls { display: grid; grid-template-columns: repeat(5, 1fr); gap: 8px; margin-bottom: 12px; }
.bn-tpls button { border: 0; background: none; padding: 0; font-size: 12px; color: var(--ink-2); display: flex; flex-direction: column; gap: 4px; align-items: center; cursor: pointer; }
.bn-tpls button.on { color: var(--p); font-weight: 500; }
.bn-mini { display: block; width: 100%; height: 38px; border-radius: 8px; position: relative; overflow: hidden; box-shadow: 0 0 0 1px var(--line); transition: box-shadow .15s; background: linear-gradient(135deg, var(--c), color-mix(in srgb, var(--c) 60%, #06120e)); }
.bn-tpls button.on .bn-mini { box-shadow: 0 0 0 2px var(--p), 0 0 0 4px var(--p-soft); }
.bn-mini i:first-child { position: absolute; left: 8px; top: 10px; width: 46%; height: 6px; border-radius: 3px; background: rgba(255,255,255,.9); }
.bn-mini i:last-child { position: absolute; left: 8px; top: 21px; width: 30%; height: 4px; border-radius: 2px; background: rgba(255,255,255,.6); }
.bn-mini.t2 { background: color-mix(in srgb, var(--c) 10%, #fff); box-shadow: inset 3px 0 0 var(--c), 0 0 0 1px var(--line); }
.bn-mini.t2 i { background: color-mix(in srgb, var(--c) 60%, #333) !important; opacity: .6; }
.bn-mini.t3 { background: linear-gradient(120deg, #ff7a3d, #ffb340); }
.bn-mini.t4 { background: linear-gradient(135deg, #1b2230, #2b3648); }
.bn-mini.t5 { background: #fff7e0; height: 38px; }
.bn-mini.t5 i { background: #b45309 !important; opacity: .55; top: 16px !important; height: 5px !important; }
.bn-mini.t5 i:last-child { display: none; }
.bn-img { position: relative; margin-bottom: 12px; border-radius: 8px; overflow: hidden; }
.bn-img img { display: block; width: 100%; max-height: 160px; object-fit: cover; }
.bn-img.drag .bn-drop { border-color: var(--p); background: var(--p-soft); }
.bn-img.busy { opacity: .5; pointer-events: none; }
.bn-drop { display: flex; gap: 12px; align-items: center; justify-content: center; padding: 22px; border: 1.5px dashed var(--gray-1); border-radius: 8px; cursor: pointer; color: var(--ink-2); font-size: 13px; }
.bn-drop:hover { border-color: var(--p); color: var(--p); }
.bn-drop svg { width: 24px; height: 24px; }
.bn-drop small { display: block; color: var(--ink-3); font-size: 12px; margin-top: 2px; }
.bn-re { position: absolute; right: 8px; bottom: 8px; }
.bn-time { display: flex; align-items: center; gap: 6px; }
.bn-time .input { min-width: 0; font-size: 12.5px; padding: 0 6px; }
.bn-st { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; margin: -4px 0 10px; color: var(--ink-3); }
.bn-st svg { width: 13px; height: 13px; }
.bn-st.on { color: var(--ok); } .bn-st.wait { color: var(--warn); }
.bn-empty { display: flex; gap: 12px; align-items: center; padding: 16px; border-radius: 8px; background: var(--fill); margin-bottom: 12px; color: var(--ink-2); }
.bn-empty > svg { width: 26px; height: 26px; color: var(--p); flex: none; }
.bn-empty b { display: block; } .bn-empty span { font-size: 12.5px; color: var(--ink-3); }
/* CSS 编辑 */
.css-ed { border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line); background: var(--card); overflow: hidden; }
.css-ta { width: 100%; min-height: 260px; border: 0; outline: none; resize: vertical; padding: 12px 14px; font: 12.5px/1.65 ui-monospace, SFMono-Regular, Menlo, monospace; background: var(--fill-2); color: var(--ink); tab-size: 2; }
.css-ta:focus { background: var(--card); box-shadow: inset 0 0 0 1.5px var(--p); }
.css-ft { display: flex; align-items: center; padding: 4px 6px 4px 12px; border-top: 1px solid var(--line-2); font-size: 12px; color: var(--ink-3); }
.css-ft span { flex: 1; } .css-ft span.bad { color: var(--bad); }
.css-side { margin-top: 14px; }
.lbl2 { font-size: 13px; font-weight: 500; color: var(--ink-2); margin-bottom: 8px; }
.lbl2 .muted { font-weight: 400; font-size: 12px; margin-left: 4px; }
.css-ref { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 4px; }
.css-ref button { display: flex; justify-content: space-between; gap: 8px; align-items: center; border: 0; background: var(--fill); border-radius: 8px; padding: 6px 9px; font-size: 12px; text-align: left; cursor: pointer; }
.css-ref button:hover { background: var(--p-soft); }
.css-ref code { font-size: 11.5px; color: var(--p-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.css-ref span { color: var(--ink-3); flex: none; }
.css-side .chips button.on { background: var(--p); }
code { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: .92em; background: var(--fill); padding: 1px 5px; border-radius: 4px; }

/* 留言：回复访客 */
.leave .reply.to-v { background: var(--p-soft); }
.leave .reply.to-v b { display: inline-flex; align-items: center; gap: 4px; color: var(--p-2); }
.leave .reply.to-v b svg { width: 14px; height: 14px; }
.leave .reply .rs { display: block; font-size: 12px; color: var(--ink-3); margin-top: 4px; }
.leave .reply .rs.ok { color: var(--ok); }
/* 网站设置：客服按钮 */
.sp-sub { font-weight: 600; font-size: 14px; margin: 22px 0 12px; padding-top: 18px; border-top: 1px solid var(--line-2); }
.lc-wrap { display: grid; grid-template-columns: 1fr 230px; gap: 20px; align-items: start; }
.lc-stage { position: relative; height: 170px; border-radius: 8px; background: var(--fill); box-shadow: inset 0 0 0 1px var(--line); overflow: hidden; }
.lc-page { position: absolute; inset: 14px 16px; display: grid; gap: 8px; align-content: start; }
.lc-page i { display: block; height: 10px; border-radius: 5px; background: var(--line); }
.lc-page i:nth-child(2) { width: 70%; } .lc-page i:nth-child(3) { width: 45%; }
.lc-btn { position: absolute; height: var(--s); min-width: var(--s); border-radius: calc(var(--s) / 2); background: var(--c); display: flex; align-items: center; justify-content: center; gap: 4px; box-shadow: 0 4px 12px rgba(16,24,32,.2); color: #fff; font-size: 11px; font-weight: 600; transition: all .2s; }
.lc-btn svg { width: calc(var(--s) * .5); height: calc(var(--s) * .5); }
.lc-btn.pill { padding: 0 10px 0 8px; }

/* =================== 管理端：一级图标栏 + 二级菜单 =================== */
.app.has-sub { grid-template-columns: 68px 204px 1fr; transition: grid-template-columns .22s var(--ease); }
.app.has-sub.sub-off { grid-template-columns: 68px 0 1fr; }
.app.has-sub .rail-btn { height: 54px; width: 52px; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 3px; }
.app.has-sub .rail-btn svg.i { width: 20px; height: 20px; }
.rail-lb { display: none; }
.app.has-sub .rail-lb { display: block; font-size: 11px; line-height: 1; }
.app.has-sub .rail-btn .badge { top: 4px; right: 4px; }
.app.has-sub .rail-btn.on { box-shadow: none; }
.subnav { background: var(--subnav); border-left: 1px solid rgba(255,255,255,.05); color: var(--subnav-ink); display: flex; flex-direction: column; min-width: 0; overflow: hidden; }
:root[data-theme="dark"] .subnav { background: #10161a; }
.sub-off .subnav { visibility: hidden; }
.sn-hd { display: flex; align-items: center; justify-content: space-between; height: 58px; padding: 0 10px 0 18px; flex: none; }
.sn-hd b { font-size: 15.5px; color: #fff; font-weight: 600; white-space: nowrap; }
.sn-hd .icon-btn { color: var(--rail-ink); }
.sn-hd .icon-btn:hover { background: rgba(255,255,255,.08); color: #fff; }
.sn-body { flex: 1; overflow-y: auto; padding: 2px 10px 16px; scrollbar-width: thin; }
.sn-it { display: flex; align-items: center; gap: 6px; height: 38px; padding: 0 12px; border-radius: 9px; color: var(--subnav-ink2); text-decoration: none !important; font-size: 13.5px; position: relative; transition: background .12s, color .12s; white-space: nowrap; }
.sn-it:hover { background: rgba(255,255,255,.06); color: #fff; }
.sn-it.on { background: rgba(var(--p-rgb), .22); color: #fff; font-weight: 500; }
.sn-it.on::before { content: ""; position: absolute; left: -10px; top: 8px; bottom: 8px; width: 3px; border-radius: 0 3px 3px 0; background: var(--p); }
.sn-n { margin-left: auto; font-size: 11px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; background: rgba(255,255,255,.1); color: var(--subnav-ink); display: inline-grid; place-items: center; font-weight: 500; }
.sn-n.hot { background: var(--bad); color: #fff; }
.sn-on { margin-left: auto; width: 6px; height: 6px; border-radius: 50%; background: #34d399; }
.sn-site { display: flex; align-items: center; gap: 8px; width: 100%; height: 42px; margin: 8px 0 6px; padding: 0 10px 0 12px; border: 0; border-radius: 6px; background: rgba(255,255,255,.07); color: #fff; font-size: 13.5px; text-align: left; box-shadow: inset 0 0 0 1px rgba(255,255,255,.06); }
.sn-site:hover { background: rgba(255,255,255,.11); }
.sn-site i { width: 9px; height: 9px; border-radius: 3px; flex: none; }
.sn-site span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-weight: 500; }
.sn-site em { font-style: normal; font-size: 11px; color: #fca5a5; }
.sn-site svg { width: 15px; height: 15px; color: var(--rail-ink); }
.sn-grp { margin-top: 2px; }
.sn-gh { display: flex; align-items: center; justify-content: space-between; width: 100%; height: 32px; padding: 0 10px 0 12px; border: 0; background: none; color: var(--rail-ink); font-size: 12px; letter-spacing: .5px; }
.sn-gh:hover { color: #fff; }
.sn-gh svg { width: 14px; height: 14px; transform: rotate(180deg); transition: transform .2s; }
.sn-grp.closed .sn-gh svg { transform: none; }
.sn-grp.closed .sn-gb { display: none; }
.sn-gb .sn-it { padding-left: 22px; height: 36px; }
.sn-add { display: flex; align-items: center; gap: 6px; margin-top: 10px; padding: 0 12px; height: 36px; border-radius: 9px; border: 1px dashed rgba(255,255,255,.14); color: var(--rail-ink); font-size: 13px; text-decoration: none !important; }
.sn-add:hover { color: #fff; border-color: rgba(255,255,255,.3); }
.sn-add svg { width: 15px; height: 15px; }
.sn-empty { padding: 14px 12px; font-size: 13px; color: var(--rail-ink); }
.sp-tab { font-size: 14px; font-weight: 500; color: var(--ink-3); margin-left: 10px; }
.sp-tab:not(:empty)::before { content: "/ "; color: var(--ink-4); }

/* 设置分块折叠 */
.set-sec.foldable > h3, .set-sec.foldable > .sec-hd { cursor: pointer; user-select: none; }
.set-sec.foldable > h3::after, .set-sec.foldable > .sec-hd > div:first-child > h3::after { content: ""; display: inline-block; width: 7px; height: 7px; margin-left: 10px; border-right: 1.6px solid var(--ink-3); border-bottom: 1.6px solid var(--ink-3); transform: translateY(-3px) rotate(45deg); transition: transform .2s; }
.set-sec.foldable.folded > h3::after, .set-sec.foldable.folded > .sec-hd > div:first-child > h3::after { transform: translateY(0) rotate(-45deg); }
.set-sec.foldable:hover > h3, .set-sec.foldable:hover > .sec-hd h3 { color: var(--p); }
.set-sec.folded { padding-bottom: 16px; }
.set-sec.folded > :not(h3):not(.sec-hd):not(.sub) { display: none !important; }
.set-sec.folded > .sub { margin-bottom: 0; }
.set-sec.folded > .sec-hd { margin-bottom: 0; }
/* 网站步骤 */
.sn-steps { margin-top: 4px; }
.sn-step { gap: 10px; }
.sn-no { width: 20px; height: 20px; border-radius: 50%; flex: none; display: grid; place-items: center; font-size: 11px; font-weight: 600; background: rgba(255,255,255,.08); color: var(--subnav-ink2); }
.sn-step.on .sn-no { background: var(--p); color: var(--on-p); }

/* 网站设置：卡片、聊天链接、预设 */
.sp-form .set-sec.sp-card { box-shadow: var(--shadow-s); }
.sp-form .mpane > .set-row:first-of-type { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 16px 22px; margin-bottom: 16px; }
.lk-row { display: flex; gap: 8px; margin-bottom: 14px; }
.lk-row .input { font-family: ui-monospace, Menlo, monospace; font-size: 12.5px; }
.lk-reset { display: flex; gap: 14px; align-items: center; padding: 12px 14px; border-radius: 8px; background: var(--fill); margin-bottom: 14px; }
.lk-reset div { flex: 1; }
.lk-reset b { display: block; font-size: 13.5px; font-weight: 500; }
.lk-reset span { font-size: 12.5px; color: var(--ink-3); }
.lk-wait { padding: 14px; border-radius: 8px; background: var(--fill); color: var(--ink-3); font-size: 13px; margin-bottom: 14px; }
.ps-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; margin-bottom: 14px; }
.ps-card { text-align: left; border: 0; background: var(--card); border-radius: 8px; padding: 12px 14px; box-shadow: inset 0 0 0 1px var(--line); cursor: pointer; transition: box-shadow .15s, transform .15s; display: flex; flex-direction: column; gap: 3px; }
.ps-card:hover { box-shadow: inset 0 0 0 1.5px var(--pc); transform: translateY(-1px); }
.ps-card.on { box-shadow: inset 0 0 0 2px var(--pc), 0 4px 14px rgba(16,24,32,.08); }
.ps-card b { font-size: 14px; }
.ps-card > span:last-child { font-size: 12px; color: var(--ink-3); line-height: 1.5; }
.ps-sw { display: flex; gap: 3px; margin-bottom: 6px; }
.ps-sw i { height: 6px; border-radius: 3px; background: var(--pc); }
.ps-sw i:nth-child(1) { width: 28px; } .ps-sw i:nth-child(2) { width: 14px; opacity: .5; } .ps-sw i:nth-child(3) { width: 8px; opacity: .25; }
@media (max-width: 1300px) { .ps-grid { grid-template-columns: repeat(2, 1fr); } }
#lkCode { padding-right: 86px; }

.sp-prev-hd { flex-wrap: wrap; }
.sp-prev-hd .select.sm { height: 30px; font-size: 12.5px; width: 150px; padding: 0 8px; }
.pv-auto { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; margin-right: auto; }
.pv-auto svg { width: 13px; height: 13px; }

/* 角色 */
.role-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 10px; margin-bottom: 14px; }
.role-card { border-radius: 8px; padding: 12px 12px 10px 14px; background: var(--card); box-shadow: inset 0 0 0 1px var(--line), inset 3px 0 0 var(--rc); }
.role-card .hd { display: flex; align-items: center; gap: 7px; }
.role-card .hd b { flex: 1; font-size: 14px; }
.role-card .ft { font-size: 12px; color: var(--ink-3); margin-top: 6px; }
.rdot { width: 9px; height: 9px; border-radius: 3px; background: var(--rc); flex: none; display: inline-block; }
.pm .pm-role { min-width: 76px; color: var(--ink); background: color-mix(in srgb, var(--rc) 9%, var(--card)); border-radius: 6px 10px 0 0; }
.pm .pm-role small { display: block; font-weight: 400; color: var(--ink-3); font-size: 11px; }
.pm .pm-role .rdot { margin-right: 4px; vertical-align: 0; }
.pm .pm-rc { background: color-mix(in srgb, var(--rc) 6%, var(--card)); }
.pm tr:last-child .pm-rc { border-radius: 0 0 10px 10px; }
.pm .pm-gap { width: 16px; min-width: 16px; border-bottom-color: transparent; }
.pm-num { width: 64px; height: 30px; text-align: center; padding: 0 4px; }
.pm-agb { border: 0; background: none; padding: 2px 4px; border-radius: 8px; display: flex; flex-direction: column; align-items: center; gap: 2px; cursor: pointer; }
.pm-agb:hover { background: var(--hover); }
.pm-agb span { max-width: 76px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; color: var(--ink-2); }
.rtag { font-style: normal; font-size: 10.5px; padding: 0 5px; border-radius: 5px; line-height: 16px; color: var(--rc); background: color-mix(in srgb, var(--rc) 12%, var(--card)); }
.role-chip { display: inline-block; font-size: 12px; padding: 1px 8px; border-radius: 6px; color: var(--rc); background: color-mix(in srgb, var(--rc) 12%, var(--card)); font-weight: 500; }
.preset-bar .rdot { margin-right: 2px; }
.pm .pm-name { position: sticky; left: 0; }
.pm .pm-g { display: none; }

/* 视频 / 音频消息 */
.bb.media { padding: 5px !important; display: flex; flex-direction: column; gap: 3px; max-width: 300px; background: var(--card) !important; color: var(--ink) !important; box-shadow: inset 0 0 0 1px var(--line); }
.bb.media video { width: 100%; max-height: 300px; border-radius: 6px; background: #0b0d12; display: block; }
.bb.media audio { width: 260px; max-width: 100%; display: block; }
.bb.media .m-dl { display: flex; align-items: center; gap: 4px; font-size: 11.5px; color: var(--ink-3); padding: 1px 4px 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; text-decoration: none; }
.bb.media .m-dl svg { width: 13px; height: 13px; flex: none; }
.bb.media .m-dl:hover { color: var(--p); }

/* ---------- 网站设置：内容卡片编辑 ---------- */
.ce-body.ce-off { opacity: .55; }
.ce-body.ce-off:hover { opacity: .8; }
.ce-tpls { display: grid; grid-template-columns: repeat(auto-fill, minmax(150px, 1fr)); gap: 10px; }
.ce-tpl { border: 0; background: var(--card); border-radius: 8px; padding: 6px 6px 9px; text-align: left; box-shadow: inset 0 0 0 1px var(--line); display: flex; flex-direction: column; gap: 2px; transition: box-shadow .15s, transform .15s; }
.ce-tpl:hover { box-shadow: inset 0 0 0 1px var(--p); transform: translateY(-1px); }
.ce-tpl.on { box-shadow: inset 0 0 0 2px var(--p), 0 4px 14px rgba(var(--p-rgb), .14); }
.ce-tpl b { font-size: 13px; padding: 4px 4px 0; }
.ce-tpl small { font-size: 11.5px; color: var(--ink-3); padding: 0 4px; line-height: 1.4; }
.ce-thumb { height: 104px; border-radius: 8px; background: #f3f5f7; overflow: hidden; position: relative; pointer-events: none; }
.ce-scale { position: absolute; left: 50%; top: 8px; width: 340px; transform: translateX(-50%) scale(.42); transform-origin: top center; }
.ce-scale .lxc { animation: none; margin: 0; }
.ce-none { padding: 40px; text-align: center; color: var(--ink-3); font-size: 26px; }
.ce-blocks { display: flex; flex-direction: column; gap: 8px; margin-bottom: 10px; }
.ce-blk { border-radius: 8px; background: var(--card); box-shadow: inset 0 0 0 1px var(--line); padding: 8px 10px 10px; }
.ce-bh { display: flex; align-items: center; gap: 2px; margin-bottom: 6px; }
.ce-bh .sp { flex: 1; }
.ce-bn { display: inline-flex; align-items: center; gap: 5px; font-size: 12.5px; font-weight: 500; color: var(--ink-2); }
.ce-bn svg { width: 15px; height: 15px; color: var(--ink-3); }
.ce-bh [data-bmv="-1"] svg { transform: rotate(180deg); }
.ce-bb { display: flex; flex-direction: column; gap: 8px; }
.ce-bb .textarea { min-height: 60px; }
.ce-box-opts { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.ce-tones, .ce-icons { display: flex; gap: 4px; align-items: center; }
.ce-tone { width: 22px; height: 22px; border-radius: 7px; border: 0; padding: 0; background: var(--t); box-shadow: inset 0 0 0 1px rgba(0,0,0,.06); position: relative; }
.ce-tone.t-info { --t: #2f6fde; } .ce-tone.t-warn { --t: #d97706; } .ce-tone.t-ok { --t: #16a34a; } .ce-tone.t-bad { --t: #e5484d; } .ce-tone.t-gray { --t: #94a3b8; } .ce-tone.t-brand { --t: var(--p); background: conic-gradient(#f97316, #2563eb, #0c8f66, #8b5cf6, #f97316); }
.ce-tone.on { box-shadow: 0 0 0 2px var(--card), 0 0 0 4px var(--t); }
.ce-tone.t-brand.on { box-shadow: 0 0 0 2px var(--card), 0 0 0 4px var(--ink-3); }
.ce-icon { width: 28px; height: 28px; border-radius: 8px; border: 0; background: transparent; color: var(--ink-2); display: grid; place-items: center; padding: 0; }
.ce-icon svg { width: 18px; height: 18px; }
.ce-icon:hover { background: var(--hover); }
.ce-icon.on { background: var(--p-soft); color: var(--p); box-shadow: inset 0 0 0 1px var(--p); }
.ce-noic { width: 14px; height: 14px; border-radius: 50%; border: 1.5px solid currentColor; position: relative; display: block; opacity: .6; }
.ce-noic::after { content: ""; position: absolute; left: 50%; top: -2px; bottom: -2px; width: 1.5px; background: currentColor; transform: translateX(-50%) rotate(45deg); }
.ce-checks { display: flex; gap: 18px; flex-wrap: wrap; }
.ce-empty { padding: 18px; text-align: center; color: var(--ink-3); font-size: 13px; border-radius: 8px; border: 1.5px dashed var(--line); }
.ce-img img { display: block; max-width: 100%; max-height: 140px; border-radius: 6px; margin-bottom: 6px; }
.ce-drop { width: 100%; border: 1.5px dashed var(--line); background: var(--fill); border-radius: 8px; padding: 16px; display: flex; align-items: center; justify-content: center; gap: 10px; color: var(--ink-2); text-align: left; transition: border-color .15s, background .15s; }
.ce-drop:hover, .drag .ce-drop { border-color: var(--p); background: var(--p-soft); }
.ce-drop svg { width: 24px; height: 24px; color: var(--ink-3); flex: none; }
.ce-drop span { display: flex; flex-direction: column; font-size: 13px; }
.ce-drop small { color: var(--ink-3); font-size: 12px; }

/* 顶部区域 */
.hm-opts, .pl-opts { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.hm-opt, .pl-opt { border: 0; background: var(--card); border-radius: 8px; padding: 8px 8px 10px; text-align: left; box-shadow: inset 0 0 0 1px var(--line); display: flex; flex-direction: column; gap: 2px; transition: box-shadow .15s; }
.hm-opt:hover, .pl-opt:hover { box-shadow: inset 0 0 0 1px var(--p); }
.hm-opt.on, .pl-opt.on { box-shadow: inset 0 0 0 2px var(--p), 0 4px 14px rgba(var(--p-rgb), .14); }
.hm-opt b, .pl-opt b { font-size: 13px; padding: 6px 2px 0; }
.hm-opt small, .pl-opt small { font-size: 11.5px; color: var(--ink-3); padding: 0 2px; line-height: 1.4; }
.hm-mock { height: 52px; border-radius: 8px; background: #f3f5f7; overflow: hidden; display: block; position: relative; }
.hm-mock i { position: absolute; display: block; }
.m-agent, .m-logo { background: linear-gradient(135deg, var(--p), color-mix(in srgb, var(--p) 70%, #06120e)); }
.m-agent .av { left: 10px; top: 13px; width: 26px; height: 26px; border-radius: 50%; background: #fff; box-shadow: inset 0 -8px 0 #fcd9bd; }
.m-logo .lg { left: 9px; top: 13px; width: 34px; height: 26px; border-radius: 6px; background: #fff; font-style: normal; font-size: 8px; font-weight: 800; color: var(--p); display: grid; place-items: center; letter-spacing: .3px; }
.hm-mock .l1 { left: 48px; top: 17px; width: 46%; height: 6px; border-radius: 3px; background: rgba(255,255,255,.9); }
.hm-mock .l2 { left: 48px; top: 29px; width: 28%; height: 5px; border-radius: 3px; background: rgba(255,255,255,.5); }
.m-banner .img { left: 0; right: 0; top: 0; height: 36px; background: linear-gradient(100deg, #7c3aed 0%, #c026d3 45%, #f59e0b 100%); }
.m-banner .img::after { content: ""; position: absolute; left: 10px; top: 9px; width: 40%; height: 7px; border-radius: 4px; background: rgba(255,255,255,.85); box-shadow: 0 11px 0 -1px rgba(255,255,255,.55); }
.m-banner .bar { left: 0; right: 0; bottom: 0; height: 16px; background: #fff; box-shadow: 0 -1px 0 #e6e9ee; }
.m-banner .bar::before { content: ""; position: absolute; left: 8px; top: 4px; width: 8px; height: 8px; border-radius: 50%; background: var(--p); }
.m-banner .bar::after { content: ""; position: absolute; left: 21px; top: 6px; width: 30%; height: 4px; border-radius: 2px; background: #cfd5dd; }
.hd-ed { margin-top: 14px; }
.hd-up img { display: block; max-width: 100%; max-height: 150px; border-radius: 6px; box-shadow: 0 0 0 1px var(--line); background: repeating-conic-gradient(#f1f3f5 0 25%, #fff 0 50%) 0 0 / 14px 14px; }
.hd-up[data-hup=header_logo] img { width: 88px; height: 88px; object-fit: contain; padding: 6px; }
.hd-up-acts { display: flex; gap: 6px; margin-top: 8px; }
.hs-opts { display: flex; gap: 8px; flex-wrap: wrap; }
.hs-opt { border: 0; background: var(--card); box-shadow: inset 0 0 0 1px var(--line); border-radius: 6px; padding: 6px 12px 6px 6px; display: inline-flex; align-items: center; gap: 8px; font-size: 13px; }
.hs-opt i { width: 34px; height: 22px; border-radius: 6px; display: block; }
.hs-opt.s-gradient i { background: linear-gradient(135deg, var(--c), color-mix(in srgb, var(--c) 70%, #06120e)); }
.hs-opt.s-solid i { background: var(--c); }
.hs-opt.s-light i { background: #fff; box-shadow: inset 0 0 0 1px #dfe3e8, inset 0 -4px 0 var(--c); }
.hs-opt.s-dark i { background: linear-gradient(135deg, #222a3a, #121722); box-shadow: inset 0 -4px 0 var(--c); }
.hs-opt.on { box-shadow: inset 0 0 0 2px var(--p); }

/* 询前表单布局示意 */
.pl-mock { height: 52px; border-radius: 8px; background: #f3f5f7; display: grid; padding: 7px 9px; gap: 4px; align-content: center; }
.pl-mock i { display: block; border-radius: 3px; }
.pl-mock .a { height: 4px; width: 34%; background: #9aa3af; }
.pl-mock .b { height: 9px; background: #fff; box-shadow: inset 0 0 0 1px #d9dee4; border-radius: 4px; }
.pl-mock .btn { height: 9px; background: var(--p); border-radius: 4px; }
.m-side { grid-template-columns: 26% 1fr; align-items: center; column-gap: 6px; }
.m-side .a { width: 100%; }
.m-side .btn { grid-column: 2; }
.m-stack .a:nth-child(3), .m-stack .b:nth-child(4) { display: none; }
.m-inline { grid-template-columns: 1fr 30%; column-gap: 5px; }
.m-inline .a, .m-inline .b:nth-child(4) { display: none; }
.m-inline .b, .m-inline .btn { height: 14px; }
.pc-wrap { display: block; }
.pc-edit { max-width: none; }

/* 访客可以发的文件 */
.ft-quick { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 10px; }
.ft-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 8px; }
.ft-item { display: flex; align-items: flex-start; gap: 9px; padding: 10px 11px; border-radius: 6px; background: var(--card); box-shadow: inset 0 0 0 1px var(--line); cursor: pointer; user-select: none; transition: box-shadow .15s, background .15s; }
.ft-item:hover { box-shadow: inset 0 0 0 1px var(--p); }
.ft-item.on { background: var(--p-soft); box-shadow: inset 0 0 0 1.5px var(--p); }
.ft-item .box { width: 17px; height: 17px; border-radius: 5px; flex: none; margin-top: 1px; box-shadow: inset 0 0 0 1.5px var(--ink-3); position: relative; background: var(--card); }
.ft-item.on .box { background: var(--p); box-shadow: none; }
.ft-item.on .box::after { content: ""; position: absolute; left: 5.5px; top: 2.5px; width: 4px; height: 8px; border: solid #fff; border-width: 0 2px 2px 0; transform: rotate(45deg); }
.ft-t { display: flex; flex-direction: column; min-width: 0; }
.ft-t b { font-size: 13px; display: flex; align-items: center; gap: 6px; }
.ft-t small { font-size: 11px; color: var(--ink-3); letter-spacing: .2px; }
.ft-risk { font-style: normal; font-size: 10.5px; font-weight: 500; padding: 0 5px; line-height: 16px; border-radius: 5px; }
.ft-risk.bad { color: #d92d20; background: #fde8e7; }
.ft-risk.warn { color: #b45309; background: #fdf1dc; }
:root[data-theme=dark] .ft-risk.bad { background: #4a1d1b; color: #ff8b82; }
:root[data-theme=dark] .ft-risk.warn { background: #45331a; color: #f5b860; }
:root[data-theme=dark] .ce-thumb, :root[data-theme=dark] .hm-mock:not(.m-agent):not(.m-logo), :root[data-theme=dark] .pl-mock { background: #2a2f38; }
.ft-hint { font-size: 12px; color: var(--ink-3); margin: 10px 0 0; line-height: 1.6; }
.lk-url { flex: 1; min-width: 0; font-family: ui-monospace, Menlo, monospace; font-size: 12.5px; line-height: 1.5; padding: 8px 12px; border-radius: 6px; background: var(--fill); box-shadow: inset 0 0 0 1px var(--line); word-break: break-all; user-select: all; cursor: text; color: var(--ink-2); display: flex; align-items: center; flex-wrap: wrap; }
.lk-key { color: var(--p); font-weight: 600; background: var(--p-soft); padding: 0 4px; border-radius: 4px; }
.lk-old { display: flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--ok, #16a34a); margin: -6px 0 12px; }
.lk-old svg { width: 15px; height: 15px; }
.lk-old s { color: var(--ink-3); font-family: ui-monospace, Menlo, monospace; }
.lk-flash { animation: lkFlash 1.4s ease; }
@keyframes lkFlash { 0%, 30% { box-shadow: inset 0 0 0 2px var(--p), 0 0 0 4px var(--p-soft); } 100% { box-shadow: inset 0 0 0 1px var(--line); } }

/* 右栏：标签在最上面（资料 / 快捷 / 历史 / 小结） */
.stabs.top { padding: 8px 10px; gap: 4px; border-bottom: 1px solid var(--line); background: var(--card); }
.stabs.top button { padding: 7px 4px; border-radius: 9px; transition: background .15s, color .15s; }
.stabs.top button:hover { background: var(--hover); }
.stabs.top button.on { background: var(--p-soft); color: var(--p); font-weight: 600; }
.stabs.top button.on::after { display: none; }
.spane[data-sp=info] > .vcard { border-bottom: 1px solid var(--line-2); }
.spane[data-sp=sum] { display: flex; flex-direction: column; flex: 1; min-height: 0; }
.spane[data-sp=sum][hidden] { display: none; }

/* 右栏小结：树状选择 */
.sum-tree { display: flex; flex-direction: column; flex: 1; min-height: 0; }
.st-top { padding: 12px 12px 6px; flex: none; }
.st-top .input { height: 34px; }
.st-recent { display: flex; flex-wrap: wrap; gap: 5px; margin-top: 8px; }
.st-recent .sp-chip.on { background: var(--p-soft); color: var(--p); box-shadow: inset 0 0 0 1px var(--p); }
.st-body { flex: 1; overflow-y: auto; padding: 4px 8px 10px; }
.st-grp + .st-grp { margin-top: 2px; }
.st-hd { width: 100%; border: 0; background: none; display: flex; align-items: center; gap: 6px; padding: 9px 8px 9px calc(8px + var(--d) * 14px); border-radius: 9px; font-size: 13.5px; font-weight: 600; color: var(--ink); text-align: left; transition: background .12s; }
.st-grp.sub > .st-hd { font-weight: 500; font-size: 13px; color: var(--ink-2); padding-top: 7px; padding-bottom: 7px; }
.st-hd:hover { background: var(--hover); }
.st-hd svg { width: 14px; height: 14px; color: var(--ink-3); transition: transform .18s; flex: none; }
.st-grp.open > .st-hd svg { transform: rotate(90deg); }
.st-hd span { flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.st-hd em { font-style: normal; font-size: 11px; color: var(--ink-3); font-weight: 400; background: var(--fill); border-radius: 8px; padding: 0 6px; line-height: 17px; }
.st-hd.has span::after { content: ""; display: inline-block; width: 6px; height: 6px; border-radius: 50%; background: var(--p); margin-left: 6px; vertical-align: 2px; }
.st-kids { padding: 2px 0 6px; animation: stIn .18s ease; }
@keyframes stIn { from { opacity: 0; transform: translateY(-3px); } to { opacity: 1; transform: none; } }
.st-leaf, .st-hit { width: 100%; border: 0; background: none; display: flex; align-items: center; gap: 9px; padding: 7px 8px 7px calc(10px + var(--d, 0) * 14px); border-radius: 9px; font-size: 13px; color: var(--ink-2); text-align: left; transition: background .12s, color .12s; }
.st-leaf:hover, .st-hit:hover { background: var(--hover); color: var(--ink); }
.st-leaf.on, .st-hit.on { background: var(--p-soft); color: var(--p); font-weight: 500; }
.st-radio { width: 15px; height: 15px; border-radius: 50%; flex: none; box-shadow: inset 0 0 0 1.5px var(--ink-3); position: relative; transition: box-shadow .15s; }
.on > .st-radio { box-shadow: inset 0 0 0 4.5px var(--p); }
.st-hit span { display: flex; flex-wrap: wrap; align-items: center; gap: 3px; }
.st-hit span > i { font-style: normal; color: var(--ink-3); }
.st-hit b { font-weight: 400; } .st-hit b.leaf { font-weight: 600; color: var(--ink); }
.st-hit.on b.leaf { color: var(--p); }
.st-none { padding: 18px 10px; text-align: center; font-size: 13px; color: var(--ink-3); }
.st-ft { flex: none; border-top: 1px solid var(--line); padding: 10px 12px 12px; background: var(--card); display: flex; flex-direction: column; gap: 8px; position: sticky; bottom: 0; }
.st-sel { display: flex; align-items: center; gap: 6px; font-size: 12.5px; min-height: 22px; flex-wrap: wrap; }
.st-sel.ok svg { width: 15px; height: 15px; color: var(--p); flex: none; }
.st-ft .textarea { min-height: 52px; font-size: 13px; }
.stz-acts { display: flex; align-items: center; gap: 6px; }
.stz-acts .sp { flex: 1; }
.stz-saved { display: inline-flex; align-items: center; gap: 4px; font-size: 12.5px; color: var(--ok, #16a34a); font-weight: 500; }
.stz-saved svg { width: 15px; height: 15px; }

/* 品牌 */
.brand-w { font-weight: 700; letter-spacing: .2px; }
.brand-w b { font-weight: 800; background: linear-gradient(90deg, #22c9ad, #4f8bff 55%, #9b5cff); -webkit-background-clip: text; background-clip: text; color: transparent; }
.brand-t { display: inline-flex; flex-direction: column; line-height: 1.15; }
.brand-t small { font-size: 12px; font-weight: 400; color: var(--ink-3); letter-spacing: 1px; margin-top: 2px; }
.ac-dot { width: 16px; height: 16px; border-radius: 5px; flex: none; display: inline-block; }
.ac-green { background: linear-gradient(135deg, #22c38e, #0a7553); }
.ac-purple { background: linear-gradient(135deg, #7b7bf0, #4338ca); }
.ac-blue { background: linear-gradient(135deg, #38a3f5, #1d4ed8); }
.login-art .brand-w b { background-image: linear-gradient(90deg, #4ff0d4, #7aa6ff 55%, #c08bff); }
.login-art .brand-t small { color: rgba(255,255,255,.72); }
.rail-logo .lx-logo { display: block; }
.weak-pw-on #railMe { position: relative; }
.weak-pw-on #railMe::after { content: ""; position: absolute; top: 0; right: 2px; width: 10px; height: 10px; border-radius: 50%; background: var(--bad); box-shadow: 0 0 0 2px var(--rail); }
.wp-ic { display: inline-flex; color: var(--warn); }
.wp-ic svg { width: 17px; height: 17px; }
.wb-ring { display: inline-flex; align-items: center; gap: 5px; height: 34px; padding: 0 11px; border-radius: 6px; border: 0; background: var(--fill); color: var(--ink-2); font-size: 13px; transition: background .15s, color .15s; flex: none; }
.wb-ring svg { width: 17px; height: 17px; }
.wb-ring:hover { background: var(--hover); color: var(--ink); box-shadow: inset 0 0 0 1px var(--line); }
.wb-ring.off { color: var(--bad); }

/* ===== 角色与权限：左边角色列表，右边角色详情 ===== */
.rl-wrap { display: grid; grid-template-columns: 220px 1fr; gap: 20px; align-items: start; }
.rl-list { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); padding: 8px; position: sticky; top: 0; }
.rl-cap { font-size: 12px; color: var(--ink-3); padding: 6px 10px 6px; }
.rl-it { width: 100%; display: flex; align-items: center; gap: 9px; height: 38px; padding: 0 10px; border: 0; background: transparent; border-radius: 8px; color: var(--ink-2); font-size: 14px; text-align: left; cursor: pointer; }
.rl-it:hover { background: var(--hover); color: var(--ink); }
.rl-it.on { background: var(--p-soft); color: var(--ink); }
.rl-it b { font-weight: 500; flex: 1; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.rl-it.on b { font-weight: 600; }
.rl-it em { font-style: normal; font-size: 11px; color: var(--ink-3); border: 1px solid var(--line); border-radius: 4px; padding: 0 4px; line-height: 16px; }
.rl-it span { font-size: 12px; color: var(--ink-3); font-variant-numeric: tabular-nums; min-width: 14px; text-align: right; }
.rl-add { width: 100%; display: flex; align-items: center; gap: 6px; height: 36px; padding: 0 10px; margin-top: 4px; border: 0; border-top: 1px solid var(--line-2); border-radius: 0 0 8px 8px; background: transparent; color: var(--p); font-size: 13.5px; cursor: pointer; }
.rl-add:hover { color: var(--p-2); }
.rl-add .ic { width: 15px; height: 15px; }
.rl-main { background: var(--card); border: 1px solid var(--line); border-radius: var(--r); min-width: 0; }
.rl-hd { display: flex; align-items: center; gap: 12px; padding: 18px 22px; border-bottom: 1px solid var(--line); }
.rl-hd .t { flex: 1; min-width: 0; }
.rl-hd h2 { margin: 0; font-size: 17px; font-weight: 600; }
.rl-hd p { margin: 3px 0 0; font-size: 12.5px; color: var(--ink-3); }
.rdot.lg { width: 12px; height: 12px; border-radius: 4px; }
.rl-sec { padding: 18px 22px; border-bottom: 1px solid var(--line-2); }
.rl-sec:last-child { border-bottom: 0; }
.rl-sec-hd { display: flex; align-items: center; gap: 8px; margin-bottom: 12px; }
.rl-sec-hd h3 { margin: 0; font-size: 14px; font-weight: 600; }
.rl-sec-hd .muted { font-size: 12.5px; }
.pq-wrap { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; align-items: start; }
.pq { border: 1px solid var(--line); border-radius: 6px; padding: 4px 0; }
.pq-hd { display: flex; align-items: center; justify-content: space-between; padding: 8px 14px 6px; }
.pq-hd b { font-size: 13px; font-weight: 600; color: var(--ink-2); }
.pq-all { border: 0; background: transparent; color: var(--p); font-size: 12.5px; cursor: pointer; padding: 2px 0; }
.pq-all:hover { text-decoration: underline; }
.pq-it { display: flex; align-items: flex-start; gap: 10px; padding: 8px 14px; cursor: pointer; }
.pq-it:hover { background: var(--fill-2); }
.pq-it .t { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.pq-it .t b { font-size: 13.5px; font-weight: 500; color: var(--ink); }
.pq-it .t small { font-size: 12px; color: var(--ink-3); line-height: 1.45; }
.pq-ck { appearance: none; -webkit-appearance: none; flex: none; width: 16px; height: 16px; margin: 2px 0 0; border: 1.5px solid var(--gray-2); border-radius: 4px; background: var(--card); cursor: pointer; transition: background .12s, border-color .12s; }
.pq-ck:checked { background: var(--p) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3E%3Cpath d='M4 8.2l2.6 2.6L12 5.4' fill='none' stroke='%23fff' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") center/14px no-repeat; border-color: var(--p); }
.pq-ck:focus-visible { outline: 2px solid rgba(var(--p-rgb), .35); outline-offset: 1px; }
.rl-foot { margin: 12px 0 0; font-size: 12px; color: var(--ink-3); }
.rl-row { display: flex; align-items: center; gap: 16px; padding: 10px 0; }
.rl-row + .rl-row { border-top: 1px solid var(--line-2); }
.rl-row .t { flex: 1; display: flex; flex-direction: column; gap: 2px; }
.rl-row .t b { font-size: 13.5px; font-weight: 500; }
.rl-row .t span { font-size: 12px; color: var(--ink-3); }
.rl-num { display: flex; align-items: center; gap: 8px; }
.rl-num .input { width: 76px; height: 32px; }
.rl-num .muted { font-size: 12.5px; }
.rl-mem { border: 1px solid var(--line); border-radius: 6px; }
.rl-m { display: flex; align-items: center; gap: 10px; padding: 9px 12px; }
.rl-m + .rl-m { border-top: 1px solid var(--line-2); }
.rl-m .t { display: flex; flex-direction: column; min-width: 0; }
.rl-m .t b { font-size: 13.5px; font-weight: 500; }
.rl-m .t span { font-size: 12px; color: var(--ink-3); }
.rl-m .btn.ghost { color: var(--ink-2); }
.rl-own { font-size: 11.5px; color: var(--warn); background: var(--warn-soft); border-radius: 4px; padding: 1px 6px; }
.rl-none { font-size: 13px; color: var(--ink-3); padding: 14px; border: 1px dashed var(--line); border-radius: 6px; text-align: center; }
.rl-note { display: flex; gap: 12px; align-items: flex-start; padding: 14px 16px; background: var(--fill); border-radius: 6px; }
.rl-note .ic { width: 18px; height: 18px; color: var(--p); margin-top: 1px; flex: none; }
.rl-note b { display: block; font-size: 13.5px; font-weight: 600; margin-bottom: 3px; }
.rl-note span { font-size: 12.5px; color: var(--ink-2); line-height: 1.6; }
.ow-list { max-height: 62vh; overflow: auto; margin: -4px -4px 0; padding: 0 4px; }
.ow-grp { font-size: 12px; color: var(--ink-3); font-weight: 600; padding: 14px 0 4px; }
.ow-grp:first-child { padding-top: 0; }
.ow-row { display: flex; align-items: center; gap: 12px; padding: 7px 0; border-bottom: 1px solid var(--line-2); }
.ow-row .t { flex: 1; font-size: 13.5px; }
.ow-row .t b { font-weight: 500; }
@media (max-width: 1100px) { .pq-wrap { grid-template-columns: 1fr; } }
/* 选项对话框 */
.choice-list { display: flex; flex-direction: column; gap: 8px; }
.choice-it { display: flex; align-items: flex-start; gap: 10px; text-align: left; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 6px; background: var(--card); cursor: pointer; }
.choice-it:hover:not(:disabled) { border-color: var(--p-soft-2); }
.choice-it.on { border-color: var(--p); background: var(--p-soft); }
.choice-it:disabled { opacity: .5; cursor: not-allowed; }
.choice-it .radio-dot { margin-top: 2px; }
.choice-it.on .radio-dot { border-color: var(--p); box-shadow: inset 0 0 0 4px var(--p); }
.choice-it .t { display: flex; flex-direction: column; gap: 2px; }
.choice-it .t b { font-size: 14px; font-weight: 500; }
.choice-it .t small { font-size: 12.5px; color: var(--ink-3); }
/* 会话小结：通用 / 单独 */
.sum-sites .gen .ic { width: 15px; height: 15px; color: var(--p); }
.sum-sep { width: 1px; align-self: stretch; background: var(--line); margin: 4px 4px; }
.sum-mode { display: flex; align-items: center; gap: 16px; padding: 2px 0 14px; border-bottom: 1px solid var(--line-2); margin-bottom: 4px; }
.sum-mode .t { flex: 1; display: flex; flex-direction: column; gap: 3px; }
.sum-mode .t b { font-size: 14.5px; font-weight: 600; }
.sum-mode .t span { font-size: 12.5px; color: var(--ink-3); }
.sum-use-gen { display: flex; align-items: center; gap: 14px; padding: 22px 24px; background: var(--card); border: 1px solid var(--line); border-radius: var(--r); }
.sum-use-gen > .ic { width: 22px; height: 22px; color: var(--p); flex: none; }
.sum-use-gen > div { flex: 1; display: flex; flex-direction: column; gap: 4px; }
.sum-use-gen b { font-size: 14.5px; font-weight: 600; }
.sum-use-gen span { font-size: 13px; color: var(--ink-2); line-height: 1.6; }
/* 旧链接列表 */
.lk-olds { border: 1px solid var(--line); border-radius: 6px; margin: 0 0 12px; }
.lk-olds-hd { font-size: 13px; font-weight: 500; padding: 9px 12px; border-bottom: 1px solid var(--line-2); }
.lk-olds-hd span { font-weight: 400; color: var(--ink-3); font-size: 12px; margin-left: 6px; }
.lk-oldrow { display: flex; align-items: center; gap: 10px; padding: 7px 8px 7px 12px; font-size: 12.5px; }
.lk-oldrow + .lk-oldrow { border-top: 1px solid var(--line-2); }
.lk-oldrow code { font-family: ui-monospace, Menlo, monospace; font-size: 12px; color: var(--ink-2); }
.lk-oldrow code b { color: var(--ink); font-weight: 600; }
.lk-oldrow .muted { flex: 1; font-size: 12px; }
.btn.danger-t { color: var(--bad); }

/* ===== 网站设置：统一的设置页排版（名称在左、内容在右；卡片不折叠、不加阴影） ===== */
.sp-form .sp-sec-hd { margin: 2px 0 14px; }
.sp-form .sp-sec-hd h2 { font-size: 18px; font-weight: 600; letter-spacing: 0; }
.sp-form .sp-sec-hd p { font-size: 13px; color: var(--ink-3); margin-top: 4px; }
.sp-form .set-sec.sp-card { box-shadow: none; border: 1px solid var(--line); border-radius: 6px; padding: 18px 22px 6px; margin-bottom: 12px; }
.sp-form .set-sec.sp-card > h3 { font-size: 14.5px; font-weight: 600; margin-bottom: 14px; }
.sp-form .set-sec.sp-card > h3 + .sub { margin-top: -10px; margin-bottom: 16px; }
.sp-form .set-sec.sp-card > .set-row:first-of-type { border-top: 0; padding-top: 4px; }
.sp-form .set-sec.sp-card > .set-row + .pc-wrap, .sp-form .set-sec.sp-card > .set-row + #hrWrap, .sp-form .set-sec.sp-card > .set-row + #ivWrap { border-top: 1px solid var(--line-2); padding-top: 16px; margin-top: 2px; }
.sp-form .fx { display: grid; grid-template-columns: 112px minmax(0, 1fr); column-gap: 18px; align-items: start; margin-bottom: 18px; }
.sp-form .fx > .lbl { grid-column: 1; grid-row: 1 / span 4; margin: 0; padding-top: 8px; font-size: 13px; font-weight: 400; color: var(--ink-2); line-height: 1.4; }
.sp-form .fx > .lbl .muted { display: block; font-size: 11.5px; margin-top: 2px; }
.sp-form .fx > :not(.lbl) { grid-column: 2; min-width: 0; }
.sp-form .fx-rows { display: block; }
.sp-form .fx .seg, .sp-form .fx .colors { margin-top: 1px; }
.sp-form .info-box { border-radius: 8px; }
.sp-note { font-size: 12.5px; color: var(--ink-3); margin: 14px 0 12px; }
/* 二级菜单：网站设置各项（不编号） */
.sn-steps { border-left: 1px solid rgba(255,255,255,.08); margin: 6px 0 6px 14px; padding-left: 6px; }
.sn-steps .sn-it { height: 34px; font-size: 13px; }
.sn-steps .sn-it.on::before { left: -7px; }
/* 接待客服 */
.ag-mode { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; margin-bottom: 14px; }
.ag-opt { display: flex; align-items: flex-start; gap: 10px; padding: 12px 14px; border: 1.5px solid var(--line); border-radius: 6px; cursor: pointer; }
.ag-opt:hover { border-color: var(--p-soft-2); }
.ag-opt.on { border-color: var(--p); background: var(--p-soft); }
.ag-opt .radio-dot { margin-top: 1px; }
.ag-opt.on .radio-dot { border-color: var(--p); box-shadow: inset 0 0 0 4px var(--p); }
.ag-opt b { display: block; font-size: 13.5px; font-weight: 600; }
.ag-opt small { display: block; font-size: 12px; color: var(--ink-3); margin-top: 3px; line-height: 1.5; }
.ag-pick { border: 1px solid var(--line); border-radius: 6px; }
.ag-tools { display: flex; align-items: center; gap: 8px; padding: 10px 12px; border-bottom: 1px solid var(--line-2); }
.ag-tools .muted { font-size: 12.5px; }
.ag-list { max-height: 380px; overflow: auto; }
.ag-list .ag-row { border: 0; border-radius: 0; padding: 9px 12px; gap: 10px; }
.ag-list .ag-row + .ag-row { border-top: 1px solid var(--line-2); }
.ag-list .ag-row.on { background: color-mix(in srgb, var(--p-soft) 55%, transparent); }
.ag-list .ag-row[hidden] { display: none; }
.ag-n { display: flex; flex-direction: column; min-width: 0; width: 150px; }
.ag-n b { font-size: 13.5px; font-weight: 500; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ag-n small { font-size: 12px; color: var(--ink-3); }
.ag-role { display: inline-flex; align-items: center; gap: 5px; font-size: 12.5px; color: var(--ink-2); width: 90px; }
.ag-grp { flex: 1; display: flex; gap: 4px; flex-wrap: wrap; min-width: 0; }
.ag-grp em { font-style: normal; font-size: 11.5px; color: var(--ink-2); background: var(--fill); border: 1px solid var(--line); border-radius: 4px; padding: 0 6px; line-height: 18px; }
.ag-st { font-size: 12px; color: var(--ink-3); width: 36px; text-align: right; }
.ag-st.online { color: var(--ok); } .ag-st.busy { color: var(--warn); } .ag-st.away { color: var(--warn); }
.sp-form .fx > .seg, .sp-form .fx > .colors, .sp-form .fx > .select, .sp-form .fx > .check-inline { justify-self: start; }
.sp-form .fx > .input, .sp-form .fx > .textarea { max-width: 460px; }
.sp-form .fx > .select { min-width: 220px; max-width: 360px; }
.nbar.sec { box-shadow: var(--shadow-m), inset 3px 0 0 var(--bad); cursor: default; }
.nbar.sec > .ic { color: var(--bad); }

/* 运行状态 */
.sys-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 10px; margin: 4px 0 14px; }
.sys-grid > div { border: 1px solid var(--line); border-radius: 6px; padding: 10px 12px; display: flex; flex-direction: column; gap: 2px; }
.sys-grid > div.warn { border-color: color-mix(in srgb, var(--warn) 45%, var(--line)); background: var(--warn-soft); }
.sys-grid span { font-size: 12px; color: var(--ink-3); }
.sys-grid b { font-size: 15px; font-weight: 600; }
.sys-grid small { font-size: 11.5px; color: var(--ink-3); }

/* 系统提醒：左下角小卡片 */
.sys-pops { position: fixed; left: 80px; bottom: 16px; z-index: 90; display: flex; flex-direction: column; gap: 8px; width: 300px; pointer-events: none; }
.sys-pop { pointer-events: auto; display: flex; align-items: flex-start; gap: 8px; padding: 10px 8px 10px 12px; background: var(--card); border-radius: 6px; box-shadow: var(--shadow-m), inset 3px 0 0 var(--warn); font-size: 12.5px; line-height: 1.5; color: var(--ink-2); cursor: pointer; animation: nbarIn .3s var(--ease); }
.sys-pop.bad { box-shadow: var(--shadow-m), inset 3px 0 0 var(--bad); }
.sys-pop > .ic { width: 16px; height: 16px; flex: none; margin-top: 1px; color: var(--warn); }
.sys-pop.bad > .ic { color: var(--bad); }
.sys-pop span { flex: 1; }

/* 会话号（点击复制） */
.convno { display: inline-flex; align-items: center; gap: 4px; border: 0; background: var(--fill); color: var(--ink-2); font-size: 12.5px; font-weight: 500; line-height: 1; letter-spacing: .01em; padding: 4px 7px; border-radius: 6px; cursor: pointer; white-space: nowrap; vertical-align: middle; font-variant-numeric: tabular-nums; }
.convno svg { width: 12px; height: 12px; opacity: 0; margin-right: -2px; transition: opacity .15s; }
.convno:hover { background: var(--gray-1); color: var(--ink); }
.convno:hover svg, .convno:focus-visible svg { opacity: .7; }
.convno.sm { padding: 3px 6px; font-size: 12px; }
.convno.bare { background: none; padding: 2px 4px; color: var(--ink-3); }
.convno.bare:hover { background: var(--fill); color: var(--ink); }

/* 11-04 会话列表改两行：一屏多显示访客；中间聊天区加宽 */
.chats { grid-template-columns: 284px minmax(0, 1fr) 296px; }
.chats.no-side { grid-template-columns: 284px minmax(0, 1fr) 0; }
@media (max-width: 1280px) { .chats { grid-template-columns: 264px minmax(0, 1fr) 272px; } .chats.no-side { grid-template-columns: 264px minmax(0, 1fr) 0; } }
@media (max-width: 1100px) { .chats, .chats.no-side { grid-template-columns: 252px minmax(0, 1fr) 0; } }
.citem { align-items: center; gap: 10px; padding: 8px 9px; border-radius: 6px; }
.citem .av { width: 34px; height: 34px; font-size: 13px; }
.citem.on::before { top: 10px; bottom: 10px; }
.citem .site-bar { top: 8px; bottom: 8px; }
.citem .l1 { gap: 5px; min-width: 0; }
.citem .l1 .nm { flex: 0 1 auto; min-width: 0; }
.citem .l1s { flex: 0 1 auto; min-width: 0; max-width: 72px; font-size: 11px; color: var(--ink-3); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.citem .l1c { display: inline-flex; align-items: center; gap: 4px; min-width: 0; flex: 0 1 auto; overflow: hidden; }
.citem .l1c > * { flex: none; }
.citem .l2 { margin-top: 1px; }
.citem .pv { font-size: 12.5px; }
.citem .accept { top: 50%; transform: translate(4px, -50%); }
.citem:hover .accept { transform: translate(0, -50%); }
.citem:hover .l1 > .wtimer, .citem:hover .l1 > .tm { visibility: visible; }

/* 11-04 细节：表格窄屏不超出屏幕（表格自己横向滚动），标签类不折行 */
.table-card { overflow-x: auto; overflow-y: hidden; }
.table-card .tb { min-width: 100%; }
.tb td .tag, .tb td [class*="chip"], .tb td .convno, .role-chip, .tag, .site-chip, .grp-chip { white-space: nowrap; }
.tb td:has(> .tag:only-child), .tb td:has(> .convno:only-child) { white-space: nowrap; }
#hTable .tb td:nth-child(2) .user b, #hTable .tb td:nth-child(2) .user small { white-space: nowrap; }
@media (max-width: 1440px) { #hTable .tb th, #hTable .tb td { padding-left: 10px; padding-right: 10px; } #hTable .tb td.ellipsis { max-width: 160px !important; } }
.sum-add, .sum-edit { white-space: nowrap; flex: none; }
.sum-add svg { flex: none; }
.drawer-bd { grid-template-columns: minmax(0, 1fr) 272px; }
/* 会话列表标签：5 个都放得下 */
.clist-hd .seg { gap: 1px; }
.clist-hd .seg button { flex: 1 1 auto; min-width: 0; padding: 0 4px; gap: 3px; font-size: 12.5px; white-space: nowrap; }
.clist-hd .seg .cnt { min-width: 16px; height: 16px; font-size: 10.5px; padding: 0 4px; }
/* 名字优先显示，网站名先缩 */
.citem .l1 .nm { flex: 0 1 auto; min-width: 3.2em; }
.citem .l1s { flex-shrink: 30; max-width: 64px; }
.citem .l1c { flex-shrink: 10; }
@media (max-width: 1280px) { .citem .l1s { display: none; } }
/* 顶部搜索框：提示文字一行，放不下用省略号 */
.wb-search { width: clamp(170px, 19vw, 300px); flex: none; }
.wb-search span:first-of-type { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.wb-search .kbd { flex: none; }
/* 聊天顶部第二行：网址太长用省略号 */
.chat-hd .who > span .pg { font-style: normal; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.chat-hd .who > span svg { flex: none; }
.chat-hd .who > span .convno { flex: none; }
/* 提醒横条：跟着新的三栏宽度居中在聊天区；打开详情抽屉/弹窗时先藏起来，不压住内容 */
.main:has(.chats) .nbar-wrap { left: calc(284px + (100% - 284px - 296px) / 2); width: min(560px, calc(100% - 284px - 296px - 40px)); }
.main:has(.chats.no-side) .nbar-wrap { left: calc(284px + (100% - 284px) / 2); width: min(560px, calc(100% - 284px - 40px)); }
@media (max-width: 1280px) { .main:has(.chats) .nbar-wrap { left: calc(264px + (100% - 264px - 272px) / 2); width: min(520px, calc(100% - 264px - 272px - 32px)); } .main:has(.chats.no-side) .nbar-wrap { left: calc(264px + (100% - 264px) / 2); width: min(520px, calc(100% - 264px - 32px)); } }
@media (max-width: 1100px) { .main:has(.chats) .nbar-wrap, .main:has(.chats.no-side) .nbar-wrap { left: calc(252px + (100% - 252px) / 2); width: min(520px, calc(100% - 252px - 32px)); } }
body:has(.drawer) .nbar-wrap, body:has(.modal-mask) .nbar-wrap { display: none; }
/* 历史记录表：单元格不折行（"管理员""30分钟"不会竖着排），放不下时表格自己横向滚动 */
.hist-tb td { white-space: nowrap; }
.hist-tb td .user > div { min-width: 0; }
.hist-tb td.ellipsis { white-space: nowrap; }
.tb td .user b, .tb td .user small { white-space: nowrap; }
/* 各表格：短内容单元格一律不折行（时长、状态、日期、操作名、对象），长说明照常换行 */
.at-tb td, .ag-tb td, .st-tb td, .tb td.num, .tb td.muted { white-space: nowrap; }
.op-tb td:not(.op-detail) { white-space: nowrap; }
.op-tb td.op-detail { min-width: 220px; }
.citem { padding: 7px 9px; }

/* 11-04 提醒：铃声被拦截 / 页面暂停过 的提示卡片（文字可以两行） */
.nbar.warn { box-shadow: var(--shadow-m), inset 3px 0 0 var(--warn); }
.nbar.warn > svg.i { color: var(--warn); }
.nbar.warn .t { flex-direction: column; gap: 1px; align-items: flex-start; }
.nbar.warn .t b, .nbar.warn .t span { white-space: normal; }
.nbar.warn .btn { flex: none; white-space: nowrap; }
.wb-ring.blocked { color: var(--warn); background: var(--warn-soft); }
.wb-ring.blocked span::after { content: "（已暂停）"; }
.ka-help h4 { margin: 4px 0 6px; font-size: 14px; }
.ka-help ol { margin: 0 0 14px; padding-left: 20px; display: flex; flex-direction: column; gap: 4px; font-size: 13.5px; }
.ka-help code { font-size: 12.5px; background: var(--fill); padding: 1px 5px; border-radius: 5px; }
.ka-help p { font-size: 13px; margin: 0; }
.lx-overlay .nbar-wrap { display: none !important; }

/* 11-04 第七轮：顶部工作条、聊天顶部变矮变紧凑，聊天区更大 */
.wbar { height: 42px; padding: 0 10px; gap: 2px; }
.wbar .wb-kpi span { font-size: 11.5px; }
.wbar .wb-kpi b { font-size: 13.5px; }
.wb-st { height: 28px; font-size: 12.5px; }
.wb-ring, .wb-search { height: 28px; font-size: 12px; }
.wb-q .btn.sm { height: 26px; }
.main:has(.wbar) .nbar-wrap { top: 52px; }
.chat-hd { height: 52px; padding: 0 12px 0 16px; gap: 10px; }
.chat-hd .av { width: 32px; height: 32px; font-size: 13px; }
.chat-hd .who b { font-size: 14px; gap: 6px; }
.chat-hd .who span { font-size: 12px; }
.chat-hd .acts { gap: 4px; }
.chat-hd .acts .btn.sm { height: 28px; padding: 0 9px; font-size: 12.5px; }
.chat-hd .acts .btn.sm .kbd-s { display: none; }
.chat-hd .acts .icon-btn { width: 28px; height: 28px; }
/* "全部"标签：同事的会话 = 客服颜色边条 + 淡底色 + 名字后的客服标签；自己的不加 */
.citem.others { background: color-mix(in srgb, var(--ac) 7%, transparent); box-shadow: inset 3px 0 0 var(--ac); }
.citem.others:hover { background: color-mix(in srgb, var(--ac) 12%, transparent); }
.citem.others.on { background: color-mix(in srgb, var(--ac) 16%, var(--p-soft)); }
.citem.others .agent-chip { color: var(--ac); font-weight: 600; }
.citem.mine .nm::after { content: "我的"; margin-left: 5px; font-size: 10.5px; font-weight: 600; color: var(--p); background: var(--p-soft); border-radius: 4px; padding: 0 4px; vertical-align: 1px; }
.wb-kpi { padding: 0 10px; gap: 5px; }
.main:has(.chats) .nbar-wrap { top: 102px; }
/* 资料栏：入口 / 网址 / 设备型号 */
.vk-ent { display: inline-flex; align-items: center; gap: 4px; font-weight: 500; color: var(--ink); }
.vk-ent svg.i { width: 14px; height: 14px; color: var(--ink-3); flex: none; }
.vk-ent.vk-app svg.i { color: var(--p); }
.vk-via { font-size: 11.5px; width: 100%; }
.kv dd .vk-via { display: block; }
.vk-guess { font-size: 10.5px; line-height: 16px; padding: 0 5px; border-radius: 4px; background: var(--fill); color: var(--ink-3); cursor: help; flex: none; }
.vc-kv dd.vk-urlrow { flex-wrap: nowrap; }
.vc-kv dd .vk-url { flex: 1 1 auto; min-width: 0; color: var(--p); }
.vk-cp { flex: none; opacity: .55; }
.vk-cp:hover { opacity: 1; }

/* ================= 数据报表（reports.js） ================= */
.rp-bar { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin: -4px 0 16px; }
.rp-cus { display: inline-flex; align-items: center; gap: 6px; height: 34px; padding: 0 10px; border-radius: 6px; background: var(--card); box-shadow: inset 0 0 0 1px var(--line); color: var(--ink-3); font-size: 13px; }
.rp-cus.on { box-shadow: inset 0 0 0 1.5px var(--p); color: var(--ink); }
.rp-cus svg.i { width: 15px; height: 15px; }
.rp-d { border: 0; background: none; font: inherit; color: var(--ink); height: 30px; padding: 0 2px; font-variant-numeric: tabular-nums; color-scheme: light dark; }
.rp-d:focus { outline: none; }
.rp-txt { font-size: 12.5px; color: var(--ink-3); }
.rp-kpis { grid-template-columns: repeat(5, minmax(0, 1fr)); }
.kpi.warn .v { color: var(--warn); }
.rp-loading { opacity: .55; pointer-events: none; transition: opacity .15s; }
.rp-card-hd { display: flex; align-items: baseline; gap: 10px; padding: 16px 20px 12px; flex-wrap: wrap; }
.rp-card-hd h3 { margin: 0; font-size: 14.5px; }
.rp-card-hd .sub { font-size: 12px; color: var(--ink-3); }
.rp-more { margin-left: auto; font-size: 13px; display: inline-flex; align-items: center; gap: 2px; }
.rp-more svg.i { width: 14px; height: 14px; }
.rp-more-t { margin-left: auto; font-size: 12.5px; color: var(--ink-2); display: inline-flex; align-items: center; gap: 6px; cursor: pointer; }
.rp-scroll { overflow-x: auto; }
.rp-tb td, .rp-tb th { white-space: nowrap; }
.rp-tb th.num, .rp-tb td.num { text-align: right; font-variant-numeric: tabular-nums; }
.rp-tb td small { font-size: 11.5px; }
.rp-warn { color: var(--warn); font-weight: 600; }
.rp-bad { color: var(--bad); font-weight: 600; }
.rp-tb tr.off td { color: var(--ink-3); }
.rp-tb tr.off .user b { color: var(--ink-2); }
.rp-load { display: grid; grid-template-columns: auto auto 70px; align-items: center; gap: 4px 6px; }
.rp-load b { font-size: 16px; font-variant-numeric: tabular-nums; }
.rp-load b.full { color: var(--bad); }
.rp-load span { color: var(--ink-3); font-size: 12px; }
.rp-load .bar { height: 6px; border-radius: 3px; background: var(--line-2); overflow: hidden; margin-left: 4px; }
.rp-load .bar i { display: block; height: 100%; background: var(--p); border-radius: 3px; transition: width .4s var(--ease); }
.rp-load .bar i.high { background: var(--warn); } .rp-load .bar i.full { background: var(--bad); }
.rp-vcs { display: flex; flex-wrap: wrap; gap: 5px; white-space: normal; max-width: 460px; }
.rp-vc { border: 0; display: inline-flex; align-items: center; gap: 5px; height: 24px; padding: 0 9px; border-radius: 8px; background: var(--fill); color: var(--ink-2); font-size: 12px; cursor: pointer; }
.rp-vc:hover { background: var(--p-soft); color: var(--p); }
.rp-vc > i { width: 6px; height: 6px; border-radius: 50%; flex: none; }
.rp-vc em { font-style: normal; font-variant-numeric: tabular-nums; font-weight: 600; }
.rp-vc.warn { background: var(--warn-soft); color: var(--warn); }
.rp-vc.bad { background: var(--bad-soft, #fde8e7); color: var(--bad); }
.rp-foot { padding: 10px 20px 14px; font-size: 12.5px; }
.rp-live { margin-bottom: 16px; }
.rp-charts { grid-template-columns: 1.7fr 1fr; }
.rp-sites { display: grid; gap: 8px; margin-bottom: 14px; }
.rp-site { display: grid; grid-template-columns: minmax(0, 1fr) 64px 64px 56px; align-items: center; gap: 8px; font-size: 12px; color: var(--ink-3); padding: 8px 0; border-bottom: 1px solid var(--line-2); }
.rp-site span b { font-size: 15px; color: var(--ink); margin-right: 3px; font-variant-numeric: tabular-nums; }
.rp-site span.warn b { color: var(--warn); }
.rp-leave { display: flex; gap: 10px; }
.rp-leave a { flex: 1; display: flex; align-items: center; gap: 6px; padding: 12px 14px; border-radius: 8px; background: var(--fill); color: var(--ink-2); font-size: 13px; text-decoration: none; }
.rp-leave a b { margin-left: auto; font-size: 18px; color: var(--ink); font-variant-numeric: tabular-nums; }
.rp-leave a.warn b { color: var(--warn); }
.rp-leave svg.i { width: 15px; height: 15px; }
.rp-legend { display: flex; gap: 14px; font-size: 12px; color: var(--ink-2); margin: -6px 0 6px; justify-content: flex-end; }
.rp-legend span { display: inline-flex; align-items: center; gap: 5px; }
.rp-legend i { width: 10px; height: 10px; border-radius: 3px; }
.rp-tt { font-size: 11.5px; opacity: .75; margin-bottom: 2px; }
.rp-tr { display: flex; align-items: center; gap: 5px; }
.rp-tr b { display: inline !important; font-size: 13px !important; }
.rp-tr i { width: 8px; height: 8px; border-radius: 2px; }
/* 客服报表表格：第一列固定，表头可排序，点客服展开每天 */
.ag-tb th.sortable { cursor: pointer; user-select: none; }
.ag-tb th.sortable:hover, .ag-tb th.sortable.on { color: var(--ink); }
.ag-tb th .arr { margin-left: 3px; color: var(--p); }
.ag-tb .sticky { position: sticky; left: 0; background: var(--card); z-index: 1; box-shadow: 1px 0 0 var(--line-2); }
.ag-tb thead .sticky { background: var(--fill); }
.ag-row { cursor: pointer; }
.ag-row:hover td, .ag-row:hover .sticky { background: var(--fill); }
.ag-row .user { gap: 8px; }
.ag-day td { font-size: 12.5px; color: var(--ink-2); background: color-mix(in srgb, var(--fill) 55%, var(--card)); padding-top: 7px; padding-bottom: 7px; }
.ag-day td.sticky { padding-left: 52px; background: color-mix(in srgb, var(--fill) 55%, var(--card)); }
.ag-total td { background: var(--fill); font-weight: 600; border-top: 1px solid var(--line); }
/* 小结报表 */
.sm-row { cursor: pointer; }
.sm-row:hover td { background: var(--fill); }
.sm-row.sel td { background: var(--p-soft); }
.sm-nm { display: flex; align-items: center; gap: 6px; padding-left: calc(var(--d, 0) * 22px); }
.sm-row[style*="--d:0"] .sm-nm > span:not(.st-caret):not(.tag) { font-weight: 600; }
.sm-tb td { white-space: nowrap; }
.sm-list tr[data-conv] { cursor: pointer; }
.sm-list tr[data-conv]:hover td { background: var(--fill); }
.sm-note { white-space: normal !important; min-width: 180px; max-width: 360px; color: var(--ink-2); font-size: 12.5px; }
.nowrap { white-space: nowrap; }
@media (max-width: 1300px) { .rp-kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (max-width: 1100px) { .rp-charts { grid-template-columns: 1fr; } }
.ag-total td.sticky { background: var(--fill); }
/* "待小结"按钮（已结束列表里直接点它选小结） */
.citem button.pend { border: 0; cursor: pointer; font-family: inherit; line-height: inherit; }
.citem button.pend:hover { background: var(--warn); color: #fff; }
/* 小结里的"没有找到对应的小结"选项 */
.st-leaf.st-other { margin-top: 6px; border-top: 1px dashed var(--line); border-radius: 0 0 9px 9px; padding-top: 10px; color: var(--ink-3); }
.st-leaf.st-other.on { color: var(--warn); background: var(--warn-soft); border-top-color: transparent; border-radius: 9px; }
.st-leaf.st-other.on .st-radio { box-shadow: inset 0 0 0 5px var(--warn); }
.sp-other-wrap { margin-top: 12px; }
.sp-other { width: 100%; border: 1px dashed var(--line); background: none; border-radius: 6px; display: flex; align-items: center; gap: 9px; padding: 10px 12px; font-size: 13.5px; color: var(--ink-2); text-align: left; cursor: pointer; }
.sp-other em { font-style: normal; font-size: 12px; color: var(--ink-3); margin-left: auto; }
.sp-other:hover { background: var(--hover); }
.sp-other.on { border-style: solid; border-color: var(--warn); background: var(--warn-soft); color: var(--warn); font-weight: 500; }
.sp-other.on .st-radio { box-shadow: inset 0 0 0 5px var(--warn); }
.sp-other-box { margin-top: 8px; }
.sp-none .btn { margin-left: 6px; }
/* 列表里访客名字旁边的网站标记：彩色小标签，一直显示（窄屏只缩短文字，不隐藏） */
.citem .l1s { display: inline-flex !important; align-items: center; gap: 4px; flex: 0 1 auto; min-width: 28px; max-width: 96px; height: 18px; padding: 0 6px; border-radius: 9px; font-size: 11px; font-weight: 500; color: color-mix(in srgb, var(--sc) 78%, var(--ink)); background: color-mix(in srgb, var(--sc) 12%, transparent); flex-shrink: 1; }
.citem .l1s i { width: 6px; height: 6px; border-radius: 50%; background: var(--sc); flex: none; }
.citem .l1s { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
@media (max-width: 1280px) { .citem .l1s { max-width: 72px; } }
.citem .l1s b { font-weight: 500; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
/* 列表第一行的取舍：名字和"待小结"完整显示，网站标签和其它标记先缩 */
.citem .l1 > .nm { flex: 0 0 auto; max-width: 118px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.citem .l1 > .l1s { flex-shrink: 4; min-width: 24px; }
.citem .l1 > .l1c { flex-shrink: 8; }
.citem .l1 > button.pend { flex: none; }
.citem .l1 > .l1s { min-width: 46px; }
/* 11-04 列表重排：第一行 名字 + 网站（完整显示）+ 时间；第二行 消息 + 标记 + 已等计时 + 未读数 */
.citem .l1 > .nm { flex: 0 1 auto; min-width: 3.4em; max-width: none; }
.citem .l1 > .l1s { flex: 0 0 auto; min-width: 0; max-width: 120px; }
.citem .l1 > .tm { margin-left: auto; padding-left: 4px; }
.citem .l2 { gap: 5px; min-width: 0; }
.citem .l2 > .pv { flex: 1 1 auto; min-width: 2.5em; }
.citem .l2 > .l1c { flex: 0 1 auto; min-width: 0; overflow: hidden; }
.citem .l2 > .wtimer, .citem .l2 > button.pend, .citem .l2 > .badge { flex: none; }
.citem:has(.accept):hover .l2 > .wtimer { visibility: hidden; }
.vc-kv dd .vk-url { flex: 0 1 auto; }
/* 提醒卡片在会话页：放在聊天栏顶部占位置（不盖住消息），紧凑一行 */
.chat-col { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--bg); }
.chat-col > .chat { flex: 1 1 auto; }
.chats .chat-col > .nbar-wrap { position: static; transform: none; left: auto; top: auto; width: auto; padding: 8px 12px 0; gap: 6px; flex: none; z-index: 2; }
.chats .chat-col > .nbar-wrap:empty { display: none; }
.chats .chat-col > .nbar-wrap .nbar { box-shadow: inset 0 0 0 1px var(--line); padding: 5px 6px 5px 12px; min-height: 0; }
.chats .chat-col > .nbar-wrap .nbar .btn { height: 28px; padding: 0 12px; font-size: 12.5px; }
/* 输入框底部快捷键提示：放不下时从后往前整段隐藏，不折成两行 */
.c-foot { container-type: inline-size; }
.c-foot .hint { white-space: nowrap; overflow: hidden; min-width: 0; }
.c-foot .hint .hk { white-space: nowrap; }
@container (max-width: 600px) { .c-foot .hint .hk-alt { display: none; } }
@container (max-width: 470px) { .c-foot .hint .hk-qr { display: none; } }
@container (max-width: 360px) { .c-foot .hint { display: none; } }
.chats .chat-col > #notify { position: static; right: auto; bottom: auto; left: auto; top: auto; transform: none; width: auto; max-width: none; padding: 8px 12px 0; gap: 6px; z-index: 2; }
.chats .chat-col > #notify:empty { display: none; }
.ver-chip { font-weight: 600; color: var(--ink); background: var(--fill); padding: 1px 7px; border-radius: 6px; font-variant-numeric: tabular-nums; }
/* 会话列表不闪：只有新出现的会话播放进场动画 */
.citem { animation: none; }
.citem.enter { animation: fadeUp .25s ease both; }
/* "待回复"里刚回复过的会话：留在原处变淡，换会话后才移走 */
.citem.replied:not(.on) { opacity: .6; }
.citem .replied-tag { flex: none; font-size: 11px; font-weight: 500; color: var(--ok); background: var(--ok-soft, #e6f6ee); border-radius: 5px; padding: 1px 6px; }
/* 接线端"实时访客"：客服状态 */
.ag-board { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 14px 16px 12px; margin-bottom: 14px; }
.agb-hd { display: flex; align-items: baseline; gap: 12px; flex-wrap: wrap; margin-bottom: 10px; }
.agb-hd h3 { margin: 0; font-size: 14.5px; }
.agb-sum { display: inline-flex; align-items: center; gap: 5px; font-size: 12.5px; color: var(--ink-3); flex-wrap: wrap; }
.agb-sum .dot { width: 7px; height: 7px; border-radius: 50%; display: inline-block; margin-left: 6px; }
.agb-sum .sep { width: 1px; height: 12px; background: var(--line); margin: 0 6px; }
.agb-sum b { color: var(--ink); }
.agb-list { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 8px; }
.agb-it { display: grid; grid-template-columns: auto minmax(0, 1fr) auto; align-items: center; gap: 9px; padding: 8px 10px; border-radius: 6px; background: var(--fill); }
.agb-it.me { box-shadow: inset 0 0 0 1.5px var(--p-soft-2, var(--p-soft)); }
.agb-it.off { opacity: .55; }
.agb-t { min-width: 0; display: flex; flex-direction: column; }
.agb-t b { font-size: 13px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.agb-t b em { font-style: normal; font-size: 10.5px; color: var(--p); background: var(--p-soft); border-radius: 4px; padding: 0 4px; margin-left: 4px; vertical-align: 1px; }
.agb-st { font-size: 11.5px; color: var(--ink-3); }
.agb-st.s-online { color: #16a34a; } .agb-st.s-busy { color: #d97706; }
.agb-n { display: grid; grid-template-columns: auto auto; align-items: baseline; justify-items: end; column-gap: 2px; row-gap: 2px; font-variant-numeric: tabular-nums; }
.agb-n > b { font-size: 16px; } .agb-n > b.full { color: var(--bad); }
.agb-n > small { font-size: 11.5px; color: var(--ink-3); }
.agb-n .bar { grid-column: 1 / -1; width: 64px; height: 4px; border-radius: 2px; background: var(--line); overflow: hidden; }
.agb-n .bar i { display: block; height: 100%; background: var(--p); border-radius: 2px; }
.agb-n .bar i.high { background: var(--warn); } .agb-n .bar i.full { background: var(--bad); }
.agb-n > span { grid-column: 1 / -1; font-size: 11px; color: var(--ink-3); }
.agb-n { display: flex; flex-direction: column; align-items: flex-end; gap: 3px; }
.agb-n .nn { display: flex; align-items: baseline; gap: 1px; line-height: 1; }
.agb-n .nn b { font-size: 16px; } .agb-n .nn b.full { color: var(--bad); }
.agb-n .nn small { font-size: 11.5px; color: var(--ink-3); }
.agb-n .bar { width: 64px; }
/* 加密聊天链接（网站设置 → 聊天链接） */
.el-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 12px; }
.el-it { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 4px 12px; align-items: center; padding: 10px 12px; border-radius: 6px; background: var(--fill); }
.el-it.warn { box-shadow: inset 3px 0 0 var(--bad); }
.el-it.off { opacity: .6; }
.el-url { grid-column: 1; font: 500 13px/1.4 ui-monospace, SFMono-Regular, Menlo, monospace; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.el-meta { grid-column: 1; font-size: 12px; color: var(--ink-3); display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.el-acts { grid-column: 2; grid-row: 1 / span 2; display: flex; gap: 6px; }
.el-bar { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.el-hint { font-size: 12px; color: var(--ink-3); margin-left: 4px; }
.el-old { margin-top: 12px; font-size: 13px; }
.el-old summary { cursor: pointer; color: var(--ink-2); margin-bottom: 8px; }
.el-empty, .pool-empty { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border-radius: 6px; background: var(--fill); font-size: 13px; }
.el-empty > svg.i, .pool-empty > svg.i { width: 18px; height: 18px; color: var(--ink-3); flex: none; margin-top: 1px; }
.el-empty b, .pool-empty b { display: block; margin-bottom: 2px; }
.el-empty span, .pool-empty span { color: var(--ink-3); line-height: 1.6; }
.el-empty .btn { margin-left: auto; flex: none; }
/* 加密链接域名池（系统设置） */
.pool-sum { font-size: 12.5px; color: var(--ink-3); margin: 2px 0 8px; }
.pool-tb td, .pool-tb th { white-space: nowrap; }
.pool-tb .mono { font: 600 13px ui-monospace, SFMono-Regular, Menlo, monospace; }
.pool-chk span { display: inline-flex; align-items: center; gap: 4px; font-size: 12.5px; white-space: normal; max-width: 300px; }
.pool-chk span svg.i { width: 14px; height: 14px; flex: none; }
.pool-chk .ok { color: var(--ok); } .pool-chk .bad { color: var(--bad); }
.pool-chk small { display: block; font-size: 11px; color: var(--ink-4); }
.pool-tb .acts { display: flex; gap: 6px; justify-content: flex-end; }
.pool-tb td.pool-chk { white-space: normal; min-width: 260px; width: 34%; }
.pool-chk span { max-width: none; align-items: flex-start; line-height: 1.5; }
.pool-chk span svg.i { margin-top: 2px; }
.pool-tb td.muted { max-width: 160px; overflow: hidden; text-overflow: ellipsis; }
/* 客服管理：登录地址（接线端 / 管理后台） */
.login-urls { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 12px 16px; margin-bottom: 14px; display: grid; gap: 8px; }
.lu-it { display: grid; grid-template-columns: 150px minmax(0, 1fr) auto; align-items: center; gap: 10px; }
.lu-k { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; font-size: 13px; }
.lu-k svg.i { width: 15px; height: 15px; color: var(--p); }
.lu-k em { font-style: normal; font-weight: 400; font-size: 11.5px; color: var(--ink-3); }
.lu-it code { font: 500 13px ui-monospace, SFMono-Regular, Menlo, monospace; background: var(--fill); padding: 5px 10px; border-radius: 8px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.lu-tip { margin: 2px 0 0; font-size: 12px; color: var(--ink-3); }
.pf-av.locked { cursor: default; }
.pf-lock { display: inline-flex; align-items: center; gap: 5px; margin-top: 8px; font-size: 12px; color: var(--ink-3); }
.pf-lock svg.i { width: 13px; height: 13px; }
/* 快捷回复导入 */
.qi-tpl { display: flex; align-items: center; gap: 8px; margin-top: 12px; font-size: 12.5px; color: var(--ink-2); flex-wrap: wrap; }
.qi-tpl svg.i { width: 15px; height: 15px; color: var(--ink-3); }
.qi-file { display: flex; align-items: center; gap: 8px; padding: 10px 12px; border-radius: 6px; background: var(--fill); font-size: 13px; flex-wrap: wrap; }
.qi-file svg.i { width: 16px; height: 16px; color: var(--p); }
.qi-file .btn { margin-left: auto; }
.qi-opts { display: grid; grid-template-columns: auto 1fr; gap: 4px 24px; margin: 14px 0 6px; }
.qi-opts .field { margin: 0; }
.qi-pv { max-height: 300px; overflow: auto; border: 1px solid var(--line-2); border-radius: 6px; }
.qi-pv .qi-c { white-space: normal; color: var(--ink-2); max-width: 420px; }
/* ================= 运维设置（ops.js） ================= */
.ops-ov { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px; }
.ops-k { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); padding: 14px 16px; min-width: 0; }
.ops-k > span { font-size: 12.5px; color: var(--ink-3); }
.ops-k > b { display: block; font-size: 22px; font-weight: 700; margin: 4px 0 2px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ops-k > b .mono { font: 600 15px ui-monospace, SFMono-Regular, Menlo, monospace; }
.ops-k > em { font-style: normal; font-size: 12px; color: var(--ink-3); display: block; }
.ops-k em b.bad { color: var(--bad); font-weight: 600; }
.ops-k.warn { box-shadow: var(--shadow-s), inset 0 3px 0 var(--warn); }
.ops-sec .sec-hd { align-items: flex-start; }
.sec-acts { display: flex; gap: 8px; flex: none; }
.ops-tb td, .ops-tb th { white-space: nowrap; }
.ops-tb .mono { font: 600 13px ui-monospace, SFMono-Regular, Menlo, monospace; }
.ops-tb .acts { display: flex; gap: 6px; justify-content: flex-end; }
.ops-tb td.ops-chk { white-space: normal; min-width: 240px; width: 36%; }
.ops-chk span { display: inline-flex; align-items: flex-start; gap: 4px; font-size: 12.5px; line-height: 1.5; }
.ops-chk span svg.i { width: 14px; height: 14px; flex: none; margin-top: 2px; }
.ops-chk .ok { color: var(--ok); } .ops-chk .bad { color: var(--bad); }
.ops-chk small { display: block; font-size: 11px; color: var(--ink-4); }
.ops-busy { color: var(--ink-3); }
.ops-busy .spin { width: 12px; height: 12px; border: 2px solid var(--line); border-top-color: var(--p); border-radius: 50%; display: inline-block; animation: rot .8s linear infinite; margin-top: 2px; }
.ops-empty { padding: 12px 14px; border-radius: 6px; background: var(--fill); font-size: 13px; color: var(--ink-3); margin-top: 8px; }
.ops-code { position: relative; margin: 0; padding: 0; }
.ops-code pre { margin: 0; padding: 14px 16px; font: 12.5px/1.6 ui-monospace, SFMono-Regular, Menlo, monospace; white-space: pre; overflow-x: auto; max-height: 420px; }
.ops-code .btn { position: absolute; top: 10px; right: 10px; }
.icon-btn svg.flip, svg.i.flip { transform: rotate(180deg); }
/* 批量添加弹窗 */
.ba-in { min-height: 110px; font: 13px/1.6 ui-monospace, SFMono-Regular, Menlo, monospace; }
.ba-tip { display: flex; gap: 6px; align-items: flex-start; font-size: 12.5px; color: var(--ink-3); margin: 8px 0 12px; line-height: 1.6; }
.ba-tip svg.i { width: 14px; height: 14px; flex: none; margin-top: 3px; }
.ba-file { color: var(--p); cursor: pointer; text-decoration: underline; }
.ba-list { display: flex; flex-wrap: wrap; gap: 6px; max-height: 220px; overflow: auto; padding: 2px; }
.ba-chip { display: inline-flex; align-items: center; gap: 5px; height: 28px; padding: 0 4px 0 9px; border-radius: 8px; font-size: 12.5px; background: var(--fill); }
.ba-chip b { font: 600 12.5px ui-monospace, SFMono-Regular, Menlo, monospace; }
.ba-chip svg.i { width: 13px; height: 13px; }
.ba-chip.ok { background: var(--ok-soft, #e6f6ee); color: var(--ok); } .ba-chip.ok b { color: var(--ink); }
.ba-chip.bad { background: var(--bad-soft); color: var(--bad); }
.ba-chip em { font-style: normal; font-size: 11.5px; }
.ba-chip button { border: 0; background: none; width: 20px; height: 20px; border-radius: 5px; display: grid; place-items: center; color: inherit; opacity: .6; cursor: pointer; }
.ba-chip button:hover { opacity: 1; background: rgba(0,0,0,.06); }
@media (max-width: 1300px) { .ops-ov { grid-template-columns: repeat(3, minmax(0, 1fr)); } }

/* ---------- 运维设置：自动巡检和告警推送 ---------- */
.ops-ov { grid-template-columns: repeat(6, minmax(0, 1fr)); }
.ops-k > b .bad { color: var(--bad); }
.al-master { display: inline-flex; align-items: center; gap: 8px; padding: 4px 6px 4px 12px; border-radius: 999px; background: var(--fill); font-size: 12.5px; color: var(--ink-3); cursor: pointer; white-space: nowrap; }
.al-master.on { background: var(--p-soft); color: var(--p); font-weight: 600; }
.al-now { display: flex; gap: 10px; padding: 12px 14px; border-radius: 8px; background: color-mix(in srgb, var(--bad) 9%, var(--card)); color: var(--ink-2); margin-bottom: 14px; }
.al-now > svg.i { width: 18px; height: 18px; color: var(--bad); flex: none; margin-top: 1px; }
.al-now b { display: block; font-size: 13.5px; color: var(--bad); margin-bottom: 4px; }
.al-now span { display: block; font-size: 13px; line-height: 1.7; }
.al-now em { font-style: normal; color: var(--ink-4); font-size: 12px; margin-left: 8px; }
.al-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 16px; }
.al-card { border: 1px solid var(--line-2); border-radius: 8px; padding: 16px 18px; min-width: 0; }
.al-card h4 { margin: 0 0 12px; font-size: 14px; }
.al-card .field { display: block; margin-bottom: 12px; }
.al-card .field .lbl { display: block; margin-bottom: 6px; }
.al-card .field .lbl .muted { font-weight: 400; font-size: 12px; margin-left: 4px; }
.al-tk { display: flex; gap: 8px; align-items: flex-start; }
.al-tk > .input, .al-tk > .textarea, .al-tk > code { flex: 1; min-width: 0; }
.al-tk > .btn { flex: none; white-space: nowrap; }
.al-card .mono, .al-ext .mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12.5px; }
.al-btns { display: flex; gap: 8px; justify-content: flex-end; margin-top: 4px; }
.al-help { margin-top: 14px; font-size: 12.5px; color: var(--ink-3); border-top: 1px dashed var(--line); padding-top: 10px; }
.al-help summary { cursor: pointer; color: var(--p); font-weight: 600; }
.al-help ol { margin: 8px 0 2px; padding-left: 20px; line-height: 1.75; }
.al-help code { background: var(--fill); padding: 1px 5px; border-radius: 4px; }
.al-found { margin-top: 8px; display: flex; flex-wrap: wrap; gap: 6px; align-items: center; font-size: 12.5px; }
.al-found > .muted { width: 100%; }
.al-found.warn { display: block; padding: 8px 10px; border-radius: 8px; background: color-mix(in srgb, var(--warn) 12%, var(--card)); color: var(--ink-2); line-height: 1.6; }
.al-chip { display: inline-flex; align-items: center; gap: 6px; padding: 5px 10px; border-radius: 999px; border: 1.5px solid var(--line); background: var(--card); font: inherit; color: var(--ink-1); cursor: pointer; }
.al-chip em { font-style: normal; font-size: 11px; padding: 0 5px; border-radius: 4px; background: var(--fill); color: var(--ink-3); }
.al-chip small { color: var(--ink-4); font-family: ui-monospace, Menlo, monospace; }
.al-chip.on { border-color: var(--p); background: var(--p-soft); }
.al-rule { padding: 6px 0; }
.al-rule .check-item { align-items: flex-start; }
.al-rule .check-item .box { margin-top: 2px; }
.al-rule .check-item b { display: block; font-size: 13.5px; }
.al-rule .check-item em { display: block; font-style: normal; font-size: 12px; color: var(--ink-3); line-height: 1.55; margin-top: 2px; }
.al-ex, .al-remind { font-size: 12.5px; color: var(--ink-2); padding: 6px 0 0 40px; }
.al-remind { padding: 12px 0 4px; border-top: 1px solid var(--line-2); margin-top: 6px; }
.al-num { height: 28px; padding: 0 6px; text-align: center; display: inline-block; margin: 0 3px; }
.al-log-hd { display: flex; align-items: baseline; gap: 10px; margin: 20px 0 8px; font-size: 14px; }
.al-log-hd .muted { font-size: 12px; }
.al-log td { vertical-align: top; }
.al-log td.muted { white-space: nowrap; }
.al-msg b { display: block; font-size: 13px; }
.al-msg span { display: block; font-size: 12px; color: var(--ink-3); white-space: pre-line; line-height: 1.55; margin-top: 2px; }
.al-st span { display: inline-flex; align-items: center; gap: 4px; font-size: 12.5px; }
.al-st span svg.i { width: 14px; height: 14px; }
.al-st .ok { color: var(--ok); }
.al-st small { display: block; font-size: 11.5px; color: var(--ink-4); line-height: 1.5; }
.al-lv { display: inline-block; font-size: 11.5px; padding: 1px 7px; border-radius: 5px; background: var(--fill); color: var(--ink-3); white-space: nowrap; }
.al-lv.bad { background: color-mix(in srgb, var(--bad) 13%, var(--card)); color: var(--bad); }
.al-lv.warn { background: color-mix(in srgb, var(--warn) 16%, var(--card)); color: color-mix(in srgb, var(--warn) 70%, var(--ink-1)); }
.al-lv.ok { background: color-mix(in srgb, var(--ok) 13%, var(--card)); color: var(--ok); }
.al-ext { margin: 14px 0 10px; padding: 12px 14px; border-radius: 8px; background: var(--fill); font-size: 12.5px; color: var(--ink-3); line-height: 1.65; }
.al-ext > b { display: block; color: var(--ink-1); font-size: 13px; margin-bottom: 2px; }
.al-ext > span { display: block; margin-bottom: 8px; }
.al-ext code.mono { background: var(--card); padding: 6px 10px; border-radius: 8px; color: var(--ink-1); }
@media (max-width: 1300px) { .ops-ov { grid-template-columns: repeat(3, minmax(0, 1fr)); } }
@media (max-width: 1100px) { .al-grid { grid-template-columns: 1fr; } }
.al-rule .check-item, .al-rule .check-item.on, .al-rule .check-item:hover { border: 0; background: none; padding: 6px 0; border-radius: 0; }
.al-rule + .al-rule { border-top: 1px solid var(--line-2); }
.al-ex { padding: 0 0 6px 28px; }
.al-more { margin: 8px auto 4px; display: flex; }

/* ---------- 运维设置：单独的运维密码（锁屏） ---------- */
.opl-wrap { min-height: calc(100vh - 140px); display: grid; place-items: center; padding: 30px 0; }
.opl-card { width: 400px; max-width: 100%; background: var(--card); border-radius: 10px; box-shadow: var(--shadow-s); padding: 30px 30px 22px; text-align: left; }
.opl-ic { width: 48px; height: 48px; border-radius: 8px; background: var(--p-soft); color: var(--p); display: grid; place-items: center; margin-bottom: 14px; }
.opl-ic svg.i { width: 24px; height: 24px; }
.opl-card h2 { margin: 0 0 6px; font-size: 19px; }
.opl-sub { margin: 0 0 18px; font-size: 13px; color: var(--ink-3); line-height: 1.7; }
.opl-sub b { color: var(--ink-1); }
.opl-card .field { display: block; margin-bottom: 12px; }
.opl-card .field .lbl { display: block; margin-bottom: 6px; }
.opl-err { min-height: 18px; font-size: 12.5px; color: var(--bad); margin: -4px 0 8px; }
.opl-go { width: 100%; height: 40px; justify-content: center; }
.opl-foot { margin: 16px 0 0; font-size: 12px; color: var(--ink-4); line-height: 1.7; }
.opl-foot code { font: 11.5px ui-monospace, Menlo, monospace; background: var(--fill); padding: 1px 6px; border-radius: 5px; color: var(--ink-2); margin-left: 2px; }
.opl-foot code { display: inline-block; white-space: nowrap; margin: 4px 0 0; }

/* ---------- 网站设置：防机器人验证 ---------- */
.cap-modes p { margin: -2px 0 12px; font-size: 12.5px; color: var(--ink-3); line-height: 1.7; }
.cap-modes p b { color: var(--ink-1); }
.cap-where { display: flex; gap: 6px; align-items: flex-start; font-size: 12.5px; color: var(--ink-3); line-height: 1.6; margin: 4px 0 10px; }
.cap-where svg.i { width: 14px; height: 14px; flex: none; margin-top: 3px; }
.cap-stats { font-size: 12.5px; color: var(--ink-2); padding: 10px 12px; border-radius: 6px; background: var(--fill); margin-bottom: 14px; display: flex; flex-wrap: wrap; gap: 4px 10px; }
.cap-stats:empty { display: none; }
.cap-stats .bad { color: var(--bad); }
.cap-stats .muted { margin-left: auto; }
/* 日期框：点哪里都弹日历，宽度放得下完整日期 */
input[type=date] { cursor: pointer; }
.rp-d { min-width: 116px; }
.rp-d::-webkit-calendar-picker-indicator { opacity: .55; cursor: pointer; margin-left: 2px; }
.rp-cus > svg.i { cursor: pointer; }

/* =================== MeaiChat 3.0 视觉层（放最后，覆盖前面的旧样式） =================== */
body { font-size: 13.5px; }
.btn { height: 32px; padding: 0 12px; border-radius: 6px; font-size: 13px; }
.btn.primary { box-shadow: none; }
.btn.sm { height: 28px; padding: 0 10px; border-radius: 6px; font-size: 12.5px; }
.btn.lg { height: 38px; padding: 0 18px; font-size: 14px; }
.icon-btn { border-radius: 6px; width: 32px; height: 32px; }
.icon-btn.sm { width: 28px; height: 28px; border-radius: 6px; }
.input, .select { height: 34px; font-size: 13px; }
.seg { border-radius: 6px; padding: 2px; }
.seg button { border-radius: 4px; height: 26px; }
.seg button.on { box-shadow: 0 0 0 1px var(--line), 0 1px 2px rgba(20,26,40,.06); }
.tag { height: 20px; border-radius: 4px; padding: 0 6px; }
.page { padding: 22px 28px 40px; }
.page-hd h1 { font-size: 18px; font-weight: 600; letter-spacing: 0; }
.page-hd .sub { font-size: 12.5px; }
.v-av { background: var(--lg-b); }
.toast { border-radius: 6px; }
.pop { border-radius: 8px; }
.pop-item { border-radius: 4px; }

/* 导航：白色图标栏 + 白色二级菜单，选中项淡蓝底 */
.rail { border-right: 1px solid var(--line); }
.rail-btn { border-radius: 8px; }
.rail-btn:hover { background: var(--hover); color: var(--ink); }
.rail-btn.on, .app.has-sub .rail-btn.on { background: var(--p-soft); color: var(--p); box-shadow: none; }
.rail-sep { background: var(--line); }
.rail.wide.mini .rail-grp::before { background: var(--line); }
.rail-me:hover, .rail-fold:hover { background: var(--hover); color: var(--ink); }
.rail-brand, .rail.wide .rail-me .me-t { color: var(--ink); }
.rail-grp { color: var(--ink-3); opacity: 1; }
.subnav, :root[data-theme="dark"] .subnav { background: var(--subnav); border-left: 0; border-right: 1px solid var(--line); }
.sn-hd { height: 52px; }
.sn-hd b { color: var(--ink); font-size: 15px; }
.sn-hd .icon-btn { color: var(--ink-3); }
.sn-hd .icon-btn:hover { background: var(--hover); color: var(--ink); }
.sn-it { border-radius: 6px; height: 34px; color: var(--ink-2); }
.sn-it:hover { background: var(--hover); color: var(--ink); }
.sn-it.on { background: var(--p-soft); color: var(--p); font-weight: 600; }
.sn-it.on::before { display: none; }
.sn-n { background: var(--line-2); color: var(--ink-3); }
.sn-on { background: var(--ok); }
.sn-site { background: var(--fill); color: var(--ink); box-shadow: inset 0 0 0 1px var(--line); border-radius: 6px; }
.sn-site:hover { background: var(--hover); }
.sn-site em { color: var(--bad); }
.sn-site svg { color: var(--ink-3); }
.sn-gh { color: var(--ink-3); }
.sn-gh:hover { color: var(--ink); }
.sn-add { border-color: var(--line); color: var(--ink-3); border-radius: 6px; }
.sn-add:hover { color: var(--p); border-color: var(--p); }
.sn-no { background: var(--line-2); color: var(--ink-3); }
.sn-steps { border-left-color: var(--line); }
.sn-empty { color: var(--ink-3); }

/* 品牌字 */
.brand-w { font-weight: 600; letter-spacing: -.01em; color: var(--ink); }
.brand-w b { background: none; color: inherit; font-weight: inherit; }
.ac-blue { background: #2456e8; } .ac-green { background: #0f8a5f; } .ac-purple { background: #5b5bd6; }
.ac-dot { border-radius: 4px; }

/* 登录：浅灰底，中间一个登录框 */
.login.v3 { display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 22px; background: var(--bg); padding: 40px 16px; min-height: 100vh; }
.lg3-brand { display: flex; align-items: center; gap: 10px; font-size: 22px; }
.lg3-box { width: 100%; max-width: 400px; background: var(--card); border-radius: 10px; box-shadow: var(--shadow-s); padding: 30px 32px 24px; animation: fadeUp .35s var(--ease); }
.lg3-top { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 4px; }
.lg3-top h1 { font-size: 20px; font-weight: 600; margin: 0; }
.lg3-sw { display: inline-flex; border: 1px solid var(--line); border-radius: 6px; overflow: hidden; }
.lg3-sw a { padding: 4px 12px; font-size: 12px; color: var(--ink-2); text-decoration: none !important; }
.lg3-sw a + a { border-left: 1px solid var(--line); }
.lg3-sw a:hover { background: var(--hover); }
.lg3-sw a.on { background: var(--p-soft); color: var(--p); font-weight: 600; }
.lg3-box > p { color: var(--ink-3); margin: 0 0 22px; font-size: 13px; }
.lg3-box .input { height: 40px; font-size: 14px; }
.lg3-box .btn.primary { width: 100%; height: 40px; font-size: 14px; margin-top: 4px; }
.lg3-foot { display: flex; justify-content: space-between; gap: 12px; margin-top: 18px; font-size: 12px; color: var(--ink-3); }
.lg3-copy { font-size: 12px; color: var(--ink-4); }
.login-err { border-radius: 6px; }

/* 空状态：灰色线框图标 + 文字，不放插画 */
.ill-i { width: 40px; height: 40px; border-radius: 8px; background: var(--fill); box-shadow: inset 0 0 0 1px var(--line); display: inline-grid; place-items: center; color: var(--ink-3); }
.ill-i svg.i { width: 20px; height: 20px; }
.empty b { font-size: 14px; margin-top: 10px; }
.empty span { font-size: 12.5px; }

/* 聊天气泡：小圆角，不加阴影 */
.m .bb { border-radius: 8px; border-top-left-radius: 2px; border-bottom-left-radius: 8px; }
.m.me .bb { border-radius: 8px; border-top-right-radius: 2px; border-bottom-right-radius: 8px; box-shadow: none; }

/* 数据概览：6 个数字放在一条横栏里 */
.rt-kpis { gap: 0; background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s); overflow: hidden; }
.rt-k, .rt-k.warn, .rt-k.bad { box-shadow: none; border-radius: 0; border-right: 1px solid var(--line-2); }
.rt-k:last-child { border-right: 0; }
.rt-k > b { font-weight: 600; font-size: 24px; letter-spacing: -.01em; }
.rt-alert { border-radius: 8px; }
@media (max-width: 1300px) { .rt-k:nth-child(3n) { border-right: 0; } .rt-k:nth-child(-n+3) { border-bottom: 1px solid var(--line-2); } }
/* 网站卡片：去掉顶部色条和悬浮上浮，颜色只留在小方块上 */
.site-card .top::before { display: none; }
.site-card .logo { box-shadow: none; }
.site-card:hover { transform: none; box-shadow: 0 0 0 1px var(--gray-1); }
.site-card.add .ic { box-shadow: inset 0 0 0 1px var(--line); }

/* =================== 11-10 接线端顶部条 + 会话列表 + 彩色导航 =================== */
/* 顶部条：左 状态 + 网站筛选；中间 今日数据；右 排队 / 铃声 / 搜索 */
.wbar { gap: 8px; }
.wb-site { height: 28px; margin-left: 2px; background: var(--fill); box-shadow: inset 0 0 0 1px var(--line); border-radius: 6px; max-width: 180px; font-weight: 500; color: var(--ink-2); }
.wb-site:hover { background: var(--hover); color: var(--ink); }
.wb-site.on { background: var(--p-soft); color: var(--p); box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--p) 30%, transparent); }
.wb-site .dot { width: 7px; height: 7px; }
.wb-kpis { display: flex; align-items: center; background: var(--fill); border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line-2); height: 30px; padding: 0 2px; min-width: 0; overflow: hidden; }
.wb-kpis .wb-kpi { border-left: 0; height: 30px; padding: 0 12px; position: relative; }
.wb-kpis .wb-kpi + .wb-kpi::before { content: ""; position: absolute; left: 0; top: 9px; bottom: 9px; width: 1px; background: var(--line); }
/* 接待量：不用进度条，用数字颜色表示（快满橙色、满了红色+“已满”） */
.wb-ld { font-variant-numeric: tabular-nums; }
.wb-load-kpi.high .wb-ld { color: var(--warn); }
.wb-load-kpi.full .wb-ld { color: var(--bad); }
.wb-full { font-style: normal; font-size: 11px; font-weight: 600; color: #fff; background: var(--bad); border-radius: 4px; padding: 0 5px; line-height: 17px; }
@media (max-width: 1280px) { .wb-kpis .wb-kpi:nth-child(4) { display: none; } }
@media (max-width: 1120px) { .wb-kpis .wb-kpi:nth-child(3) { display: none; } }
/* 会话列表：去掉“会话”标题行，标签放最上面；“接入下一位”放到搜索框右边 */
.clist-hd { padding: 12px 12px 8px; }
.clist-search { display: flex; align-items: center; gap: 6px; }
.clist-search .input-icon { flex: 1; min-width: 0; }
.clist-search .icon-btn { flex: none; color: var(--ink-3); }




/* 11-10 第二次的实心彩色导航用户不喜欢，已撤回，恢复成上一版（淡色底彩色图标） */
/* 顶部今日数据：去掉灰底块，每项“小标题在上、数字在下”，中间细竖线 */
.wbar { height: 48px; }
.wb-kpis { background: none; box-shadow: none; height: 48px; padding: 0; gap: 0; }
.wb-kpis .wb-kpi { flex-direction: column; justify-content: center; align-items: flex-start; gap: 1px; height: 48px; padding: 0 16px; line-height: 1.15; }
.wb-kpis .wb-kpi + .wb-kpi::before { top: 14px; bottom: 14px; }
.wbar .wb-kpis .wb-kpi > span { font-size: 11px; color: var(--ink-3); letter-spacing: .02em; }
.wbar .wb-kpis .wb-kpi > b { font-size: 15px; font-weight: 600; letter-spacing: -.01em; display: inline-flex; align-items: baseline; gap: 1px; }
.wbar .wb-kpis .wb-kpi > b small { font-size: 12px; font-weight: 500; color: var(--ink-4); }
.wb-load-kpi { flex-direction: column; }
.wb-load-kpi .wb-full { position: absolute; right: 4px; top: 8px; font-size: 10px; line-height: 15px; padding: 0 4px; }
.wb-load-kpi > b::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--ok); align-self: center; margin-right: 5px; }
.wb-load-kpi.high > b::before { background: var(--warn); }
.wb-load-kpi.full > b::before { background: var(--bad); }
/* 11-10 第三次：今日数据改回左右排（标题在左、数字在右），不加底色，细竖线分隔 */
.wbar { height: 46px; }
.wb-kpis { height: 46px; }
.wb-kpis .wb-kpi { flex-direction: row; align-items: center; gap: 6px; height: 46px; padding: 0 14px; line-height: 1; }
.wb-kpis .wb-kpi + .wb-kpi::before { top: 16px; bottom: 16px; }
.wbar .wb-kpis .wb-kpi > span { font-size: 12px; color: var(--ink-3); letter-spacing: 0; }
.wbar .wb-kpis .wb-kpi > b { font-size: 14px; font-weight: 600; color: var(--ink); }
.wb-load-kpi { flex-direction: row; }
.wb-load-kpi .wb-full { position: static; font-size: 10.5px; line-height: 16px; }

/* ---------- 服务商托管：到期提醒、坐席、套餐弹窗 ---------- */
.nbar.lic-sec { box-shadow: var(--shadow-m), inset 3px 0 0 var(--bad); cursor: default; }
.nbar.lic-sec > svg.i { color: var(--bad); }
.nbar.lic-warn { box-shadow: var(--shadow-m), inset 3px 0 0 var(--warn); cursor: default; }
.nbar.lic-warn > svg.i { color: var(--warn); }
.nbar.lic-info { box-shadow: var(--shadow-m), inset 3px 0 0 var(--info); cursor: default; }
.nbar.lic-info > svg.i { color: var(--info); }
.acts #seatChip:empty { display: none; }
.seat-chip { display: inline-flex; align-items: center; gap: 6px; height: 34px; padding: 0 12px; border-radius: 8px; border: 0; background: var(--hover); color: var(--ink-2); font: inherit; font-size: 13px; cursor: pointer; margin-right: 8px; box-shadow: inset 0 0 0 1px var(--line); }
.seat-chip svg.i { width: 16px; height: 16px; }
.seat-chip b { color: var(--ink); font-weight: 600; }
.seat-chip em { font-style: normal; font-size: 12px; padding: 1px 6px; border-radius: 6px; background: var(--warn-soft); color: var(--warn); }
.seat-chip.over em { background: var(--bad-soft); color: var(--bad); }
.seat-chip:hover { color: var(--ink); }
.sq { display: flex; flex-direction: column; gap: 2px; min-width: 420px; }
.sq-row { display: grid; grid-template-columns: 96px 1fr; gap: 12px; padding: 10px 0; border-bottom: 1px solid var(--line); font-size: 13.5px; align-items: start; }
.sq-row .k { color: var(--ink-3); }
.sq-row .v { min-width: 0; }
.sq-row .muted { margin-left: 4px; }
.sq-bar { height: 6px; border-radius: 3px; background: var(--line); margin-top: 8px; overflow: hidden; max-width: 260px; }
.sq-bar i { display: block; height: 100%; background: var(--p); border-radius: 3px; }
.sq-bar i.hi { background: var(--warn); }
.sq-bar i.full { background: var(--bad); }
.sq-tip { margin: 12px 0 0; font-size: 12.5px; color: var(--ink-2); line-height: 1.6; }

/* 新手引导（服务商托管） */
.ob-card { background: var(--card); border-radius: 8px; box-shadow: var(--shadow-s), inset 3px 0 0 var(--p); padding: 16px 18px; margin-bottom: 16px; }
.ob-hd { display: flex; align-items: center; gap: 16px; margin-bottom: 12px; }
.ob-hd > div:first-child { display: flex; flex-direction: column; }
.ob-hd b { font-size: 15px; }
.ob-hd span { font-size: 12.5px; color: var(--ink-3); }
.ob-bar { flex: 1; max-width: 240px; height: 6px; border-radius: 3px; background: var(--line); overflow: hidden; margin-left: auto; }
.ob-bar i { display: block; height: 100%; background: var(--ok); border-radius: 3px; transition: width .3s; }
.ob-steps { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 10px; }
.ob-step { display: flex; align-items: flex-start; gap: 10px; padding: 12px; border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line); }
.ob-step.done { background: var(--fill); }
.ob-step.done .ob-t b { color: var(--ink-3); text-decoration: line-through; }
.ob-n { flex: none; width: 24px; height: 24px; border-radius: 50%; background: var(--p-soft); color: var(--p); font-size: 12px; font-weight: 700; display: grid; place-items: center; }
.ob-step.done .ob-n { background: var(--ok-soft); color: var(--ok); }
.ob-step.opt .ob-n { background: var(--fill); color: var(--ink-3); }
.ob-n svg.i { width: 14px; height: 14px; }
.ob-t { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.ob-t b { font-size: 13.5px; }
.ob-t span { font-size: 12px; color: var(--ink-3); line-height: 1.5; }
.ob-step .btn { flex: none; align-self: center; }
@media (max-width: 1200px) { .ob-steps { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

.lg3-lang { margin-left: 14px; border: 0; background: none; padding: 2px 8px; border-radius: 6px; font: inherit; font-size: 12.5px; color: var(--ink-2); cursor: pointer; box-shadow: inset 0 0 0 1px var(--line); }
.lg3-lang:hover { color: var(--p); box-shadow: inset 0 0 0 1px var(--p); }

/* ---------- 接线端：顶部关键信息、复制、三栏拖动、快捷键 ---------- */
.chat-hd .who > .hd-facts { display: flex; align-items: center; gap: 6px; overflow: hidden; margin-top: 3px; min-height: 22px; }
.chat-hd.one .who > .hd-facts { display: none; }
.hd-fact { flex: none; display: inline-flex; align-items: center; gap: 4px; height: 22px; padding: 0 2px 0 8px; border-radius: 6px; background: var(--fill); box-shadow: inset 0 0 0 1px var(--line); font-size: 12px; max-width: 260px; }
.hd-fact em { font-style: normal; color: var(--ink-3); flex: none; }
.hd-fact b { font-weight: 600; color: var(--ink); font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.hd-cp { flex: none; width: 20px; height: 20px; border: 0; padding: 0; border-radius: 5px; background: transparent; color: var(--ink-3); display: inline-grid; place-items: center; cursor: pointer; }
.hd-cp svg.i { width: 13px; height: 13px; }
.hd-cp:hover { background: var(--p-soft); color: var(--p); }
.hd-cp.nm { margin-left: -4px; opacity: .55; }
.chat-hd .who b:hover .hd-cp.nm, .hd-cp.nm:focus-visible { opacity: 1; }
.hd-nm { overflow: hidden; text-overflow: ellipsis; }
.chats { position: relative; }
.col-rs { position: absolute; top: 0; bottom: 0; width: 6px; cursor: col-resize; z-index: 6; }
.col-rs::after { content: ""; position: absolute; left: 2px; top: 0; bottom: 0; width: 2px; background: transparent; transition: background .15s; }
.col-rs:hover::after, .chats.resizing .col-rs::after { background: var(--p); }
.chats.resizing { cursor: col-resize; user-select: none; }
.chats.resizing iframe { pointer-events: none; }
.c-foot .hint-btn { border: 0; background: none; padding: 2px 6px; border-radius: 6px; cursor: pointer; font: inherit; display: inline-flex; align-items: center; color: inherit; }
.c-foot .hint-btn:hover { background: var(--hover); color: var(--ink-2); }
.c-foot .hint-btn .hk-set { display: inline-flex; margin-left: 6px; opacity: 0; transition: opacity .15s; }
.c-foot .hint-btn .hk-set svg.i { width: 13px; height: 13px; }
.c-foot .hint-btn:hover .hk-set { opacity: 1; }
.key-note { padding: 6px 12px 8px; font-size: 12px; color: var(--ink-3); }
/* 列表第一行：名字 + 网站 + 已等计时。挤的时候先缩网站标签，名字尽量完整显示 */
.citem .l1 .nm { flex: 0 1 auto; min-width: 4.6em; }
.citem .l1 .l1s { flex-shrink: 8; min-width: 20px; }
.citem .l1 > .wtimer { flex: none; padding: 0 5px; }
.chat-hd .who b .hd-nm { display: inline; font-size: 15px; font-weight: 600; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; min-width: 0; flex: 0 1 auto; }
.c-foot .hint-btn .hk { white-space: pre; }

/* 接线端顶部条：数字任何宽度都显示（以前窄屏会把"平均首次响应""平均回复"整项藏起来）。
   不够宽时：先把搜索框缩成图标，再把标签换成短字 */
.wb-kpis .wb-kpi, .wb-kpi:nth-of-type(4), .wb-kpi:nth-of-type(5) { display: flex !important; }
.wb-kpi i.kl, .wb-kpi i.ks { font-style: normal; }
.wb-kpi i.ks { display: none; }
.wb-kpis { flex: 0 1 auto; }
@media (max-width: 1440px) { .wbar:has(.wb-q) .wb-search { width: 40px; padding: 0; justify-content: center; } .wbar:has(.wb-q) .wb-search > :not(svg) { display: none; } }
@media (max-width: 1280px) { .wb-search { width: 40px; padding: 0; justify-content: center; } .wb-search > :not(svg) { display: none; } .wb-ring span { display: none; } }
@media (max-width: 1200px) { .wb-kpi i.kl { display: none; } .wb-kpi i.ks { display: inline; } .wb-kpis .wb-kpi { padding: 0 9px; } }

/* ---------- 访客标签（颜色由管理员在标签库里选） ---------- */
.vt-blue { --vt: #2456e8; } .vt-green { --vt: #16a34a; } .vt-orange { --vt: #ea7a0c; } .vt-red { --vt: #e5484d; } .vt-purple { --vt: #7c3aed; } .vt-teal { --vt: #0d9488; } .vt-pink { --vt: #db2777; } .vt-gray { --vt: #7b8494; }
.vtag { display: inline-flex; align-items: center; gap: 2px; height: 22px; padding: 0 3px 0 8px; border-radius: 6px; font-size: 12px; font-weight: 500; color: color-mix(in srgb, var(--vt) 82%, var(--ink)); background: color-mix(in srgb, var(--vt) 13%, transparent); }
.vtag b { font-weight: 500; }
.vtag .x { width: 16px; height: 16px; border: 0; padding: 0; background: none; color: inherit; opacity: .55; display: inline-grid; place-items: center; border-radius: 4px; cursor: pointer; }
.vtag .x:hover { opacity: 1; background: color-mix(in srgb, var(--vt) 18%, transparent); }
.vtag .x svg.i { width: 11px; height: 11px; }
.vtag.old { background: none; box-shadow: inset 0 0 0 1px var(--line); color: var(--ink-3); text-decoration: line-through; text-decoration-color: color-mix(in srgb, var(--ink-3) 50%, transparent); }
.ctag[class*="vt-"] { color: color-mix(in srgb, var(--vt) 82%, var(--ink)); background: color-mix(in srgb, var(--vt) 13%, transparent); }
.vt-dot { width: 10px; height: 10px; border-radius: 50%; background: var(--vt); display: inline-block; margin: 0 5px; }
.vt-add { display: flex; gap: 8px; margin-bottom: 14px; }
.vt-add .input { flex: 1; max-width: 420px; }
.vt-list { display: flex; flex-direction: column; gap: 6px; }
.vt-row { display: flex; align-items: center; gap: 10px; padding: 6px 8px; border-radius: 8px; box-shadow: inset 0 0 0 1px var(--line-2); }
.vt-row:hover { background: var(--fill); }
.vt-color { width: 28px; height: 28px; border: 0; border-radius: 7px; background: color-mix(in srgb, var(--vt) 14%, transparent); display: grid; place-items: center; cursor: pointer; flex: none; }
.vt-color i { width: 12px; height: 12px; border-radius: 50%; background: var(--vt); }
.vt-name { max-width: 240px; height: 32px; }
.vt-used { font-size: 12.5px; flex: 1; }
.vt-row .acts { display: flex; gap: 2px; }
.vt-legacy { display: flex; flex-direction: column; gap: 6px; }
.vt-lg { display: flex; align-items: center; gap: 10px; }
.vt-lg .muted { font-size: 12.5px; }
.hd-fact em[data-fixfact] { cursor: pointer; border-radius: 3px; }
.hd-fact em[data-fixfact]:hover { color: var(--p); text-decoration: underline dashed; text-underline-offset: 3px; }
.side-sec h4 .note-who { float: right; font-weight: 400; font-size: 11.5px; color: var(--ink-3); letter-spacing: 0; text-transform: none; }

/* 会员资料（网站 identify 传来的） */
.side-sec h4 .mb-ok, .side-sec h4 .mb-no { float: right; display: inline-flex; align-items: center; gap: 3px; font-weight: 500; font-size: 11.5px; letter-spacing: 0; text-transform: none; padding: 1px 7px; border-radius: 4px; }
.side-sec h4 .mb-ok { background: var(--ok-soft); color: var(--ok); }
.side-sec h4 .mb-ok svg.i { width: 12px; height: 12px; }
.side-sec h4 .mb-no { background: var(--fill); color: var(--ink-3); }
.mb-kv > div { align-items: center; }
.mb-kv > div b { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mb-kv .hd-cp { margin-left: 2px; opacity: 0; }
.mb-kv > div:hover .hd-cp { opacity: 1; }

/* 开放接口 */
.oa-tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 16px; max-width: 980px; }
.oa-tabs button { border: 0; background: none; padding: 10px 14px; font-size: 13.5px; color: var(--ink-2); cursor: pointer; border-bottom: 2px solid transparent; margin-bottom: -1px; display: inline-flex; align-items: center; gap: 6px; }
.oa-tabs button.on { color: var(--p); border-bottom-color: var(--p); font-weight: 600; }
.oa-tabs button i { font-style: normal; font-size: 11px; min-width: 18px; height: 18px; line-height: 18px; text-align: center; border-radius: 9px; background: var(--fill); color: var(--ink-3); padding: 0 5px; }
.oa-tabs button i.warn { background: var(--warn-soft); color: var(--warn); }
.oa-step { display: flex; gap: 14px; padding: 16px 0; border-top: 1px solid var(--line); }
.oa-step:first-of-type { border-top: 0; }
.oa-step > b { flex: none; width: 26px; height: 26px; border-radius: 13px; background: var(--p-soft); color: var(--p); display: grid; place-items: center; font-size: 13px; }
.oa-step > div { flex: 1; min-width: 0; }
.oa-step h4 { margin: 3px 0 10px; font-size: 14px; }
.oa-code { position: relative; margin: 8px 0 12px; }
.oa-code pre { margin: 0; background: #0f1420; color: #d7deea; border-radius: 6px; padding: 14px 16px; font: 12.5px/1.65 ui-monospace, SFMono-Regular, Menlo, monospace; overflow-x: auto; white-space: pre; }
.oa-code .oa-cp { position: absolute; top: 8px; right: 8px; background: rgba(255,255,255,.1); color: #d7deea; border-color: rgba(255,255,255,.15); }
.oa-code .oa-cp:hover { background: rgba(255,255,255,.18); }
.oa-sites { display: flex; flex-direction: column; gap: 8px; margin: 10px 0 14px; }
.oa-site { display: flex; align-items: center; gap: 12px; border: 1px solid var(--line); border-radius: 6px; padding: 10px 12px; }
.oa-site .t { display: flex; flex-direction: column; min-width: 140px; }
.oa-site .t .muted { font-size: 12px; }
.oa-secret { flex: 1; min-width: 0; font: 12.5px ui-monospace, Menlo, monospace; color: var(--ink-3); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.oa-secret.on { color: var(--ink); user-select: all; }
.oa-langs { display: inline-flex; gap: 2px; background: var(--fill); border-radius: 6px; padding: 2px; }
.oa-langs button { border: 0; background: none; padding: 4px 10px; border-radius: 5px; font-size: 12.5px; cursor: pointer; color: var(--ink-2); }
.oa-langs button.on { background: var(--card); color: var(--ink); box-shadow: var(--shadow-s); }
.oa-demo { max-width: 300px; border: 1px solid var(--line); border-radius: 8px; padding: 4px 12px; background: var(--card); }
.oa-mono { font: 11.5px ui-monospace, Menlo, monospace; }
tr.oa-off td { opacity: .5; }
.oa-old summary { cursor: pointer; color: var(--ink-3); font-size: 12.5px; margin-top: 12px; }
.oa-scope { display: flex; flex-direction: column; gap: 8px; }
.oa-scope label { display: flex; gap: 10px; align-items: flex-start; border: 1px solid var(--line); border-radius: 6px; padding: 10px 12px; cursor: pointer; }
.oa-scope label:has(input:checked) { border-color: var(--p); background: var(--p-soft); }
.oa-scope span { display: flex; flex-direction: column; } .oa-scope small { color: var(--ink-3); font-size: 12px; }
.oa-onekey { display: flex; gap: 8px; align-items: center; }
.oa-onekey code { flex: 1; min-width: 0; padding: 10px 12px; border-radius: 6px; background: var(--fill); font: 13px ui-monospace, Menlo, monospace; word-break: break-all; user-select: all; }
.oa-hooks { display: flex; flex-direction: column; gap: 10px; }
.oa-hook { display: flex; gap: 14px; align-items: flex-start; border: 1px solid var(--line); border-radius: 8px; padding: 12px 14px; }
.oa-hook.off { background: var(--fill); }
.oa-hook .t { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.oa-hook .t code { font: 12.5px ui-monospace, Menlo, monospace; color: var(--ink-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.oa-hook .acts { display: flex; align-items: center; gap: 6px; flex: none; }
.oa-evs { display: flex; flex-wrap: wrap; gap: 4px; }
.oa-evs span { font: 11.5px ui-monospace, Menlo, monospace; padding: 1px 6px; border-radius: 4px; background: var(--p-soft); color: var(--p-2); }
.oa-st { font-size: 12px; }
.oa-bad { color: var(--bad); font-weight: 500; } .oa-ok { color: var(--ok); }
.oa-evpick { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px 16px; }
.oa-evpick label { align-items: flex-start; margin: 0; }
.oa-evpick span { display: flex; flex-direction: column; } .oa-evpick small { color: var(--ink-3); font-size: 12px; }
.oa-ep code { font: 12.5px ui-monospace, Menlo, monospace; }
.oa-m { font: 600 11px ui-monospace, Menlo, monospace; padding: 2px 6px; border-radius: 4px; background: var(--fill); }
.oa-m.get { color: var(--ok); background: var(--ok-soft); } .oa-m.post { color: var(--p); background: var(--p-soft); } .oa-m.patch { color: var(--warn); background: var(--warn-soft); }
.oa-h4 { margin: 18px 0 6px; font-size: 13.5px; }
@media (max-width: 760px) { .oa-evpick { grid-template-columns: 1fr; } .oa-site { flex-wrap: wrap; } .oa-hook { flex-direction: column; } }
.oa-secret:empty { visibility: hidden; }

/* AI 与知识库 */
.oa-tabs button i.ok { background: var(--ok-soft); color: var(--ok); }
.kb-bar { display: flex; gap: 10px; align-items: center; margin: 4px 0 12px; flex-wrap: wrap; }
.kb-bar .input-icon { flex: 1; min-width: 220px; }
.kb-list { display: flex; flex-direction: column; border: 1px solid var(--line); border-radius: 8px; overflow: hidden; }
.kb-row { display: flex; gap: 12px; padding: 12px 14px; align-items: flex-start; }
.kb-row + .kb-row { border-top: 1px solid var(--line); }
.kb-row.off { background: var(--fill); }
.kb-row .t { flex: 1; min-width: 0; cursor: pointer; }
.kb-row .t b { font-size: 14px; }
.kb-row .t p { margin: 4px 0 6px; color: var(--ink-2); font-size: 13px; line-height: 1.6; }
.kb-meta { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; font-size: 12px; }
.kb-empty { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 36px 16px; text-align: center; color: var(--ink-3); }
.kb-empty svg.i { width: 26px; height: 26px; color: var(--p); }
.kb-empty b { color: var(--ink); font-size: 14px; }
.kb-empty .btn { margin-top: 8px; }
.kb-sites { display: flex; flex-wrap: wrap; gap: 6px 16px; }
.ai-try { display: flex; gap: 8px; }
.ai-try .input { flex: 1; }
.ai-ans { margin-top: 12px; border: 1px solid var(--line); border-radius: 8px; padding: 12px 14px; background: var(--card); }
.ai-ans.ho { border-color: var(--warn); }
.ai-ans .who { display: flex; align-items: center; gap: 6px; font-weight: 600; font-size: 13px; color: var(--p); }
.ai-ans .who svg.i { width: 14px; height: 14px; }
.ai-ans p { margin: 6px 0; line-height: 1.7; white-space: pre-wrap; }
.ai-stats { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 10px; margin-bottom: 12px; }
.ai-stats > div { border: 1px solid var(--line); border-radius: 8px; padding: 10px 14px; display: flex; flex-direction: column; gap: 2px; }
.ai-stats span { font-size: 12px; color: var(--ink-3); } .ai-stats b { font-size: 22px; } .ai-stats small { color: var(--ink-3); font-size: 12px; }
.ai-log td { vertical-align: top; font-size: 13px; }
/* 接线端：AI 消息、知识库、起草 */
.m-bot-tag { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; padding: 0 6px; border-radius: 4px; background: var(--p-soft); color: var(--p); margin-right: 4px; }
.m-bot-tag svg.i { width: 11px; height: 11px; }
.kbp { width: 380px; height: 330px; display: flex; flex-direction: column; }
.kbp-list { flex: 1; min-height: 0; }
.kbp .input { margin: 4px 4px 8px; width: calc(100% - 8px); }
.kbp-list { overflow-y: auto; display: flex; flex-direction: column; gap: 2px; }
.kbp-it { text-align: left; border: 0; background: none; padding: 8px 10px; border-radius: 6px; cursor: pointer; display: flex; flex-direction: column; gap: 2px; }
.kbp-it:hover, .kbp-it.on { background: var(--p-soft); }
.kbp-it b { font-size: 13px; } .kbp-it span { font-size: 12px; color: var(--ink-3); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.kbp-empty { padding: 18px 10px; text-align: center; color: var(--ink-3); font-size: 12.5px; }

.icon-btn.ai-draft { color: #7c5cf0; }
.icon-btn.spin-on svg { animation: rot 1s linear infinite; }

/* 工单 */
.tk-wrap { display: grid; grid-template-columns: minmax(320px, 420px) minmax(0, 1fr); gap: 16px; align-items: start; }
.tk-bar { display: flex; flex-direction: column; gap: 8px; margin-bottom: 10px; }
.tk-bar .seg { flex-wrap: wrap; }
#tkList { display: flex; flex-direction: column; gap: 6px; max-height: calc(100vh - 250px); overflow-y: auto; padding-right: 2px; }
.tk-item { text-align: left; border: 1px solid var(--line); background: var(--card); border-radius: 8px; padding: 10px 12px; cursor: pointer; display: flex; flex-direction: column; gap: 4px; }
.tk-item:hover { border-color: color-mix(in srgb, var(--p) 40%, var(--line)); }
.tk-item.on { border-color: var(--p); box-shadow: 0 0 0 1px var(--p) inset; }
.tk-item .r1 { display: flex; align-items: center; gap: 6px; font-size: 12px; }
.tk-item .r1 .grow { flex: 1; }
.tk-item .no, .tk-d .no { font: 600 12px ui-monospace, Menlo, monospace; color: var(--ink-2); }
.tk-item .ti { font-size: 14px; font-weight: 500; color: var(--ink); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.tk-item .r3 { font-size: 12px; display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.tk-item .r3 svg.i { width: 12px; height: 12px; }
.tk-none { color: var(--warn); }
.tk-over { color: var(--bad); font-weight: 500; }
.tk-right { background: var(--card); border: 1px solid var(--line); border-radius: 10px; min-height: 420px; position: sticky; top: 12px; }
.tk-right > .empty { padding: 60px 20px; }
.tk-d { padding: 18px 20px; display: flex; flex-direction: column; gap: 14px; }
.tk-dh h2 { margin: 4px 0; font-size: 18px; }
.tk-fields { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.tk-fields label { display: flex; flex-direction: column; gap: 4px; font-size: 12px; color: var(--ink-3); }
.tk-content { background: var(--fill); border-radius: 6px; padding: 10px 12px; font-size: 13.5px; line-height: 1.7; }
.tk-links { display: flex; gap: 14px; flex-wrap: wrap; font-size: 13px; align-items: center; }
.tk-links > * { display: inline-flex; align-items: center; gap: 4px; }
.tk-links svg.i { width: 14px; height: 14px; color: var(--ink-3); }
.tk-conv { color: var(--p); text-decoration: none; }
.tk-prev { font-size: 13px; }
.tk-prev summary { cursor: pointer; color: var(--ink-2); }
.tk-prev > div { display: flex; gap: 8px; padding: 4px 0; }
.tk-prev > div b { flex: none; width: 34px; color: var(--ink-3); font-weight: 500; }
.tk-prev > div.v span { color: var(--ink); } .tk-prev > div.a span { color: var(--ink-2); }
.tk-others { font-size: 12.5px; } .tk-others a { color: var(--p); }
.tk-tl { display: flex; flex-direction: column; border-left: 2px solid var(--line); margin-left: 6px; padding-left: 14px; gap: 10px; }
.tk-ev { position: relative; font-size: 13px; }
.tk-ev > i { position: absolute; left: -20px; top: 5px; width: 10px; height: 10px; border-radius: 5px; background: var(--line); border: 2px solid var(--card); }
.tk-ev.comment > i { background: var(--p); } .tk-ev.status > i { background: var(--ok); }
.tk-ev .who { font-weight: 600; } .tk-ev .t { font-size: 11.5px; }
.tk-ev p { margin: 4px 0 0; background: var(--fill); border-radius: 6px; padding: 8px 10px; line-height: 1.65; }
.tk-tv { display: inline-flex; align-items: center; gap: 3px; color: var(--ok); font-size: 12px; } .tk-tv svg.i { width: 12px; height: 12px; }
.tk-reply { border-top: 1px solid var(--line); padding-top: 12px; display: flex; flex-direction: column; gap: 8px; }
.tk-ra { display: flex; align-items: center; gap: 10px; justify-content: flex-end; flex-wrap: wrap; }
.tk-ra .check-inline { margin: 0 auto 0 0; }
.input.sm, .select.sm { height: 30px; font-size: 13px; padding: 0 8px; }
@media (max-width: 1100px) { .tk-wrap { grid-template-columns: 1fr; } .tk-right { position: static; } .tk-fields { grid-template-columns: repeat(2, minmax(0, 1fr)); } }

.tk-ra .select, .tk-ra .input { width: auto; min-width: 150px; flex: none; }
.tk-ra { flex-wrap: nowrap; }
.tk-ra .check-inline { white-space: nowrap; }

.ch-chip { display: inline-flex; align-items: center; gap: 3px; font-size: 11px; font-weight: 500; padding: 1px 6px; border-radius: 4px; margin-right: 4px; vertical-align: 1px; }
.ch-chip.tg { background: #e3f2fd; color: #1e88e5; }
.sec-hd h3 svg { vertical-align: -3px; color: #2aa3e0; }
.ch-chip.ic { padding: 2px 3px; margin: 0 0 0 4px; flex: none; }

/* 资金安全 */
.gd-mode { display: flex; gap: 20px; flex-wrap: wrap; margin-bottom: 12px; }
.gd-list { display: flex; flex-direction: column; gap: 6px; margin-bottom: 10px; }
.gd-row { display: grid; grid-template-columns: 150px minmax(0, 1fr) minmax(0, 1.6fr) 32px; gap: 6px; align-items: center; }
#gdOff .gd-row { grid-template-columns: 130px minmax(0, 1.6fr) minmax(0, 1fr) 32px; }
.gd-row .gd-v { font-family: ui-monospace, Menlo, monospace; font-size: 12.5px; }
.gd-test { display: flex; gap: 8px; margin-top: 16px; } .gd-test .input { flex: 1; }
.gd-res { margin-top: 8px; display: flex; flex-direction: column; gap: 4px; font-size: 13px; }
.gd-res code { font-size: 12px; word-break: break-all; }
.gd-save { position: sticky; bottom: 0; background: var(--bg); padding: 10px 0; z-index: 2; }
@media (max-width: 760px) { .gd-row, #gdOff .gd-row { grid-template-columns: 1fr 32px; } }

/* 两步验证 */
.tf-qr { display: flex; justify-content: center; margin: 6px 0 10px; }
.tf-qr svg { width: 170px; height: 170px; border-radius: 8px; background: #fff; }
.tf-steps { margin: 0 0 12px; padding-left: 18px; font-size: 13px; line-height: 1.8; color: var(--ink-2); }
.tf-steps code { font-size: 12px; background: var(--fill); padding: 1px 5px; border-radius: 4px; user-select: all; }
.tf-modal { display: grid; grid-template-columns: 180px minmax(0, 1fr); gap: 18px; align-items: start; }

/* AI 质检 */
.qc-agents { display: flex; gap: 8px; overflow-x: auto; padding-bottom: 4px; margin-bottom: 12px; }
.qc-ag { flex: none; min-width: 150px; border: 1px solid var(--line); background: var(--card); border-radius: 8px; padding: 10px 12px; text-align: left; cursor: pointer; display: grid; grid-template-columns: 1fr auto; gap: 2px 8px; }
.qc-ag.on { border-color: var(--p); box-shadow: 0 0 0 1px var(--p) inset; }
.qc-ag small { grid-column: 1 / -1; color: var(--ink-3); font-size: 11.5px; }
.qc-big { font-size: 20px; font-weight: 700; }
.qc-big.ok, .qc-score.ok { color: var(--ok); } .qc-big.info, .qc-score.info { color: var(--p); } .qc-big.warn, .qc-score.warn { color: var(--warn); } .qc-big.bad, .qc-score.bad { color: var(--bad); }
.qc-red { color: var(--bad); font-style: normal; }
.qc-bar { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; flex-wrap: wrap; } .qc-bar .grow { flex: 1; }
.qc-tb tr[data-conv] { cursor: pointer; } .qc-tb tr[data-conv]:hover td { background: var(--fill); }
.qc-score { font-weight: 700; font-size: 16px; } .qc-score.lg { font-size: 40px; line-height: 1; } .qc-score.sm { font-size: 14px; margin-left: auto; }
.qc-was { font-size: 11px; text-decoration: line-through; }
.qc-sum { max-width: 520px; font-size: 13px; line-height: 1.6; }
.qc-flags { display: flex; flex-wrap: wrap; gap: 4px; margin-top: 4px; }
.qc-flags span { display: inline-flex; align-items: center; gap: 3px; font-size: 11.5px; color: var(--bad); background: var(--bad-soft); border-radius: 4px; padding: 1px 6px; } .qc-flags svg.i { width: 11px; height: 11px; }
.qc-detail { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: 18px; max-height: 64vh; }
.qc-left { overflow-y: auto; padding-right: 4px; display: flex; flex-direction: column; gap: 12px; }
.qc-head { display: flex; gap: 14px; align-items: center; } .qc-head p { margin: 4px 0 0; font-size: 13px; }
.qc-redbox { background: var(--bad-soft); border-radius: 8px; padding: 10px 12px; display: flex; flex-direction: column; gap: 6px; font-size: 13px; }
.qc-redbox b { display: inline-flex; align-items: center; gap: 4px; color: var(--bad); } .qc-redbox svg.i { width: 13px; height: 13px; } .qc-redbox span { margin-left: 17px; } .qc-redbox p { margin: 0; font-size: 12px; }
.qc-item .r { display: flex; align-items: center; gap: 8px; font-size: 13.5px; }
.qc-item p { margin: 4px 0 0; font-size: 12.5px; color: var(--ink-2); line-height: 1.6; }
.qc-barline { height: 5px; background: var(--fill); border-radius: 3px; margin-top: 5px; overflow: hidden; }
.qc-barline i { display: block; height: 100%; border-radius: 3px; background: var(--p); } .qc-barline i.ok { background: var(--ok); } .qc-barline i.warn { background: var(--warn); } .qc-barline i.bad { background: var(--bad); }
.qc-rev { display: flex; gap: 6px; font-size: 13px; background: var(--ok-soft); border-radius: 6px; padding: 8px 10px; } .qc-rev svg.i { width: 14px; height: 14px; color: var(--ok); flex: none; margin-top: 2px; }
.qc-edit { display: flex; gap: 10px; align-items: flex-end; border-top: 1px solid var(--line); padding-top: 12px; }
.qc-chat { overflow-y: auto; background: var(--fill); border-radius: 8px; padding: 10px; display: flex; flex-direction: column; gap: 6px; }
.qc-m { max-width: 88%; font-size: 13px; } .qc-m .w { font-size: 11px; color: var(--ink-3); }
.qc-m > div { background: var(--card); border-radius: 8px; padding: 6px 10px; line-height: 1.55; white-space: pre-wrap; word-break: break-word; }
.qc-m.agent, .qc-m.bot { align-self: flex-end; text-align: right; } .qc-m.agent > div { background: var(--p-soft); text-align: left; } .qc-m.note > div { background: #fff6dd; }
.qc-m.system { align-self: center; text-align: center; } .qc-m.system > div { background: transparent; color: var(--ink-3); font-size: 12px; }
.qs-items { display: flex; flex-direction: column; gap: 6px; }
.qs-it { display: grid; grid-template-columns: 140px 90px minmax(0, 1fr) 32px; gap: 6px; align-items: center; }
.qs-foot { display: flex; align-items: center; gap: 10px; margin-top: 8px; }
.cx-unit.sm .input { height: 30px; }
@media (max-width: 900px) { .qc-detail { grid-template-columns: 1fr; max-height: none; } .qs-it { grid-template-columns: 1fr 80px 32px; } .qs-it [data-k=desc] { grid-column: 1 / -1; } }
.qc-items { display: flex; flex-direction: column; gap: 12px; }

/* 套餐与付款 */
.bl { margin-top: 12px; border-top: 1px solid var(--line); padding-top: 12px; display: flex; flex-direction: column; gap: 10px; }
.bl-now { display: flex; gap: 12px; align-items: center; justify-content: space-between; flex-wrap: wrap; border: 1px solid var(--line); border-radius: 8px; padding: 12px 14px; }
.bl-now > div:first-child { display: flex; flex-direction: column; gap: 3px; font-size: 13px; }
.bl-now b { display: inline-flex; align-items: center; gap: 4px; font-size: 14px; } .bl-now b svg.i { width: 14px; height: 14px; color: var(--ok); }
.bl-now.off { background: var(--p-soft); border-color: transparent; }
.bl-acts { display: flex; gap: 6px; flex-wrap: wrap; }
.bl-bad { color: var(--bad); } .bl-pend { color: var(--warn); font-size: 12.5px; }
.bl-h { font-size: 12.5px; font-weight: 600; color: var(--ink-2); margin-bottom: 4px; }
.bl-pay { display: grid; grid-template-columns: 90px 80px 1fr auto; gap: 8px; font-size: 12.5px; padding: 6px 0; border-top: 1px solid var(--line); align-items: center; }
.bl-pay a { color: var(--p); }
.pp-iv { margin-bottom: 12px; } .pp-iv em { font-style: normal; font-size: 11px; color: var(--ok); margin-left: 4px; }
.pp-plans { display: grid; grid-template-columns: repeat(auto-fit, minmax(160px, 1fr)); gap: 8px; margin-bottom: 14px; }
.pp-plan { text-align: left; border: 1px solid var(--line); background: var(--card); border-radius: 8px; padding: 12px; cursor: pointer; display: flex; flex-direction: column; gap: 4px; }
.pp-plan.on { border-color: var(--p); box-shadow: 0 0 0 1px var(--p) inset; background: var(--p-soft); }
.pp-price { font-size: 18px; font-weight: 700; } .pp-price small { font-size: 12px; font-weight: 400; color: var(--ink-3); }
.pp-seats { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; flex-wrap: wrap; }
.pp-step { display: inline-flex; align-items: center; border: 1px solid var(--line); border-radius: 6px; overflow: hidden; }
.pp-step button { width: 34px; height: 34px; border: 0; background: var(--fill); cursor: pointer; font-size: 16px; }
.pp-step .input { width: 70px; border: 0; text-align: center; border-radius: 0; height: 34px; }
.pp-sum { background: var(--fill); border-radius: 8px; padding: 12px 14px; }
.pp-sum > div { display: flex; justify-content: space-between; align-items: center; } .pp-sum b { font-size: 22px; }
.pp-sum p { margin: 6px 0 0; font-size: 12.5px; } .pp-note { color: var(--ink-2); }
/* 密码框的小眼睛（core.js 自动加） */
.pw-box { position: relative; display: block; flex: 1 1 auto; min-width: 0; }
.pw-box > .input { padding-right: 38px; }
.pw-box .pw-eye { position: absolute; right: 4px; top: 50%; transform: translateY(-50%); width: 30px; height: 30px; display: grid; place-items: center; border: 0; padding: 0; background: transparent; border-radius: 7px; color: var(--ink-3); cursor: pointer; }
.pw-box .pw-eye:hover { background: var(--line-2); color: var(--ink); }
.pw-box .pw-eye svg.i { position: static; transform: none; width: 17px; height: 17px; color: inherit; pointer-events: none; }
.input-icon > svg.i { z-index: 2; }

/* ===== 2026-11-11 角色权限：开关行 + 分组可折叠 ===== */
.pq { border: 1px solid var(--line); border-radius: 8px; padding: 0; background: var(--card); overflow: hidden; }
.pq-hd { display: flex; align-items: center; gap: 8px; padding: 0 14px 0 6px; background: var(--fill); border-bottom: 1px solid var(--line); min-height: 44px; }
.pq.folded .pq-hd { border-bottom: 0; }
.pq-tg { flex: 1; min-width: 0; display: flex; align-items: center; gap: 8px; border: 0; background: transparent; padding: 10px 6px; cursor: pointer; text-align: left; color: var(--ink); border-radius: 6px; }
.pq-tg svg.i { width: 15px; height: 15px; color: var(--ink-3); transition: transform .18s; flex: none; }
.pq.folded .pq-tg svg.i { transform: rotate(-90deg); }
.pq-tg b { font-size: 14px; font-weight: 600; color: var(--ink); }
.pq-n { font-size: 12px; color: var(--ink-3); background: var(--card); border: 1px solid var(--line); padding: 1px 8px; border-radius: 99px; font-variant-numeric: tabular-nums; }
.pq-n.on { color: var(--p); border-color: rgba(var(--p-rgb), .3); background: var(--p-soft); }
.pq-all { flex: none; font-size: 12.5px; color: var(--ink-2); border: 1px solid var(--line); background: var(--card); border-radius: 6px; padding: 3px 10px; cursor: pointer; }
.pq-all:hover { color: var(--p); border-color: rgba(var(--p-rgb), .4); text-decoration: none; }
.pq.folded .pq-body { display: none; }
.pq-it { display: flex; align-items: center; gap: 16px; padding: 12px 16px; border-top: 1px solid var(--line-2); cursor: pointer; }
.pq-body .pq-it:first-child { border-top: 0; }
.pq-it:hover { background: var(--hover); }
.pq-it .t { flex: 1; display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.pq-it .t b { font-size: 13.5px; font-weight: 500; color: var(--ink-2); }
.pq-it .t small { font-size: 12px; color: var(--ink-3); line-height: 1.5; }
.pq-it:has(input:checked) .t b { color: var(--ink); }
.pq-it .switch { flex: none; }

/* ===== 2026-11-11 网站设置：每个卡片有自己的标题栏，能折叠；页面标题和卡片标题分开层级 ===== */
.sp-form .sp-sec-hd { margin: 4px 0 18px; padding-bottom: 14px; border-bottom: 1px solid var(--line); }
.sp-form .sp-sec-hd h2 { font-size: 21px; font-weight: 700; letter-spacing: -.01em; color: var(--ink); }
.sp-form .sp-sec-hd p { font-size: 13.5px; color: var(--ink-3); margin-top: 6px; }
.sp-form .set-sec.sp-card { padding: 0 20px 6px; border: 1px solid var(--line); border-radius: 8px; background: var(--card); overflow: hidden; margin-bottom: 14px; }
.sp-form .set-sec.sp-card > h3 { display: flex; align-items: center; gap: 8px; margin: 0 -20px 16px; padding: 13px 20px; background: var(--fill); border-bottom: 1px solid var(--line); font-size: 14.5px; font-weight: 600; color: var(--ink); }
.sp-form .set-sec.sp-card > h3:has(+ .sub) { margin-bottom: 0; padding-bottom: 2px; border-bottom: 0; }
.sp-form .set-sec.sp-card > h3 + .sub { margin: 0 -20px 16px; padding: 0 20px 12px; background: var(--fill); border-bottom: 1px solid var(--line); font-size: 12.5px; color: var(--ink-3); line-height: 1.6; }
.sp-form .set-sec.sp-card.foldable > h3::after { margin-left: auto; }
.sp-form .set-sec.sp-card.foldable:hover > h3 { color: var(--ink); }
.sp-form .set-sec.sp-card.foldable > h3:hover { color: var(--p); }
.sp-form .set-sec.sp-card.folded { padding-bottom: 0; }
.sp-form .set-sec.sp-card.folded > h3:not(:has(+ .sub)), .sp-form .set-sec.sp-card.folded > .sub { margin-bottom: 0; border-bottom: 0; }

/* ===== 2026-11-11 USDT 付款 ===== */
.bl-usdt { margin-top: 10px; }
.bl-coin svg.i.coin { width: 16px; height: 16px; color: #26a17b; }
.confirm-ic svg.i.coin { color: inherit; }
.up { display: flex; flex-direction: column; gap: 14px; }
.up-grid { display: grid; grid-template-columns: 180px minmax(0, 1fr); gap: 20px; align-items: start; }
.up-qr { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 10px; border: 1px solid var(--line); border-radius: 8px; background: #fff; }
.up-qr svg { width: 158px; height: 158px; display: block; }
.up-qr span { font-size: 12px; color: #828997; }
.up-main { min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.up-k { font-size: 12.5px; color: var(--ink-3); margin-top: 4px; }
.up-amt { display: flex; align-items: baseline; gap: 8px; flex-wrap: wrap; }
.up-amt b { font-size: 32px; font-weight: 700; letter-spacing: -.01em; font-variant-numeric: tabular-nums; color: var(--ink); }
.up-amt b em { font-style: normal; color: var(--p); background: var(--p-soft); border-radius: 6px; padding: 0 4px; margin-left: 1px; }
.up-amt > span { font-size: 15px; font-weight: 600; color: var(--ink-2); }
.up-amt .btn { margin-left: auto; align-self: center; }
.up-addr { display: flex; align-items: center; gap: 8px; }
.up-addr code { flex: 1; min-width: 0; font: 14px ui-monospace, SFMono-Regular, Menlo, monospace; background: var(--fill); border: 1px solid var(--line); border-radius: 6px; padding: 8px 10px; word-break: break-all; color: var(--ink); }
.up-note { margin: 0; font-size: 12.5px; color: var(--ink-3); line-height: 1.6; }
.up-note b { color: var(--ink); }
.up-st { display: flex; align-items: center; gap: 10px; padding: 11px 14px; border-radius: 8px; background: var(--fill); font-size: 13px; color: var(--ink-2); }
.up-st > svg.i { width: 16px; height: 16px; flex: none; }
.up-st > span { flex: 1; min-width: 0; }
.up-st b#upLeft { font-variant-numeric: tabular-nums; color: var(--ink); white-space: nowrap; }
.up-st.expired { background: var(--warn-soft); } .up-st.expired > svg.i { color: var(--warn); }
.up-st.review { background: var(--info-soft); } .up-st.review > svg.i { color: var(--info); }
.up-st.cancelled { color: var(--ink-3); }
.up-spin { width: 14px; height: 14px; flex: none; border-radius: 50%; border: 2px solid var(--line); border-top-color: var(--p); animation: upSpin .9s linear infinite; }
@keyframes upSpin { to { transform: rotate(360deg); } }
.up-claim { display: flex; gap: 10px; align-items: flex-end; } .up-claim .field { flex: 1; margin: 0; }
.up-ok { text-align: center; padding: 24px 10px 10px; display: flex; flex-direction: column; align-items: center; gap: 8px; }
.up-ok .ok-ic { width: 52px; height: 52px; border-radius: 50%; background: var(--ok-soft); color: var(--ok); display: grid; place-items: center; }
.up-ok .ok-ic svg.i { width: 26px; height: 26px; }
.up-ok h3 { margin: 4px 0 0; font-size: 18px; } .up-ok p { margin: 0; color: var(--ink-2); font-size: 13.5px; max-width: 420px; }
@media (max-width: 640px) { .up-grid { grid-template-columns: 1fr; } .up-qr { justify-self: center; } .up-amt b { font-size: 26px; } }
@media (prefers-reduced-motion: reduce) { .up-spin { animation: none; } }
.bl-pay b { white-space: nowrap; }
.up-addr code { font-size: 13px; letter-spacing: -.01em; }